meatsupermarket.com Reviews 

7,106
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,440 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the meat, noting its freshness, superior taste, and generous sizing. Many find the prices offer great value, especially for bulk purchases, making it a cost-effective choice. Good packaging is also frequently highlighted for keeping items cool and fresh. However, some customers experienced delivery issues, including delays, damaged packages, or melted ice packs. A few also noted that certain products, like some steaks or burgers, were occasionally tough, fatty, or of inconsistent quality, with individual product packaging sometimes leaking.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, with many praising the freshness,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the meat,... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising timely deliveries, good... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a desire to reorder.... See more

Price

Reviewers mention positive feedback about price, often praising the good value and affordability of the meat... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery on time,packing good,.Pork joint not as shown on website, chicken, ok,sirloin steak very fatty,and very tough,will not being ordering the steak again definitely not worth the money,sausages l... See more

Rated 4 out of 5 stars

Prices are good, was quite a wait from order to the next date for delivery. On the delivery date I didn’t get a notification of the time slot at all. Arrived just after 14:00 so the cooling packs were... See more

Company replied

Rated 4 out of 5 stars

The quality of the meat was OK. However the packing and delivery need attention? Wse received our order late in the day, and because there was only one ice pack whichch was melted and with the... See more

Rated 4 out of 5 stars

Have used a few times now. Meat has always been excellent and great value. There was a delivery mistake/delay on my last order so allowed me to test customer service for the first time and have to say... See more

Company replied


Company details

  1. Butcher Shop
  2. Meat Processor
  3. Meat Products Supplier
  4. Meat Wholesaler

Written by the company

Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.

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Written by the company

Spin the wheel: www.meatsupermarket.com

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(7,106)

1,422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery on time,packing good,.Pork…

Delivery on time,packing good,.Pork joint not as shown on website, chicken, ok,sirloin steak very fatty,and very tough,will not being ordering the steak again definitely not worth the money,sausages look OK, haven't tried them yet .... probaly won't order from company again

July 1, 2026
Rated 5 out of 5 stars

Reasonable price good quality delivered…

Reasonable price good quality delivered on time

July 3, 2026
meatsupermarket.com logo

Reply from meatsupermarket.com

Hi Mark.

Thank you for taking the time to leave us a 5-star review.

We're delighted you enjoyed your experience with Meatsupermarket and really appreciate your support. Thank you for shopping with us.

Kind regards,
Meatsupermarket Team

Rated 5 out of 5 stars

Quality meat delivered on time.

Quality meat delivered on time.

June 16, 2026
meatsupermarket.com logo

Reply from meatsupermarket.com

Hi Alan.

We're so pleased to hear you were happy with your order.

Thank you for choosing Meatsupermarket. We hope to see you again soon.

Kind regards,
Meatsupermarket Team

Rated 1 out of 5 stars

The meat grade is poor

The meat grade is poor, tough and the meat is hacked rather than cut. I suppose you get what you pay for.

June 29, 2026
meatsupermarket.com logo

Reply from meatsupermarket.com

Thank you for taking the time to leave your feedback.

We're sorry to hear that you were disappointed with your order.

The products you ordered were whole joints rather than individually portioned steaks. As these are whole cuts, the ends may not always have the neat appearance of a freshly trimmed steak. We apologise if the finish of the joint didn't meet your expectations.

We're sorry to hear that you were also unhappy with the quality and appreciate you taking the time to share your comments.

Kind regards,
Meatsupermarket Team

Rated 3 out of 5 stars

Ok price but hit and miss quality

Ok price but hit and miss quality. We ordered a selection of bbq skewers, burgers, sausages, chicken and steaks. The prime steak burgers were excellent and the sirloin steaks were good for the multi-buy price. The sausages were ok but not outstanding but the chicken was the real let down. The skewers were not made correctly so kept falling off and the marinade didn't come through after they were bbq'd. On the whole there was nothing bad about the service or quality there just wasn't enough that was good for me to recommend using them.

July 1, 2026
Rated 5 out of 5 stars

Amazing meat

Amazing meat, beef is always fabulous. Recently ordered the sausages and I was knocked sideways. Well be a regular order from now on

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Quality affordable meat

Quality affordable meat. Delivered in a timely manor. Well packaged to keep the meat cool and fresh, even in this heat

July 1, 2026
meatsupermarket.com logo

Reply from meatsupermarket.com

Hi Malc.

Thank you for your fantastic review.

We truly appreciate your recommendation and support. Thank you for shopping with us.

Kind regards,
Meatsupermarket Team

Rated 4 out of 5 stars

Delivery and packing need attention?

The quality of the meat was OK.

However the packing and delivery need attention?

Wse received our order late in the day, and because there was only one ice pack whichch was melted and with the heat and the late delivery we needed to cook the meat before we could freeze it hopefully it will be OK.

June 30, 2026
Rated 2 out of 5 stars

First of all the products quality

First of all the products quality, whats on the photos as shown isnt what shows up, the meat was very fatty, the delivery was terrible. The meat was left outside my front door in this heat without the delivery man or woman ringing the doorbell. Won't be ordering again, I would advise people to buy organic grass fed beef from a reL farm not these sites.

June 30, 2026
Rated 1 out of 5 stars

I have chucked 6 items in the bin…

I have chucked 6 items in the bin because of chili 5 maet balls 1 Crosby chiken

June 29, 2026
meatsupermarket.com logo

Reply from meatsupermarket.com

I'm sorry to hear that you were disappointed with your order.

We don't sell chilli Meatballs and the ingredients are listed in the product details online,

Kind regards,
Meat Supermarket

Rated 5 out of 5 stars

Good stuff fast delivery

Good stuff fast delivery

June 29, 2026
meatsupermarket.com logo

Reply from meatsupermarket.com

Hi Mark.

Thank you for your 5-star rating.

It's great to know you had a positive experience. Thank you for shopping with us,

Kind regards,
Meatsupermarket Team

Rated 2 out of 5 stars

My package arrived on time and was left…

My package arrived on time and was left where I had instructed. However, when I opened the box, I found that the contents had leaked. I believe the plastic bag may have burst when the courier placed the cardboard box on the ground. I do not blame the courier; my concern is with the packaging used by the company.

I expected the chicken breasts to be supplied in a sturdy original plastic tray or sealed container, rather than together in a loose plastic bag. I cannot confirm whether the bag had originally been vacuum-packed, as I found it already open when I received the delivery.

The chicken appeared to be of mixed quality. Some pieces looked fresh, while others appeared older, with a yellowish colour and a sticky surface. I have previously worked in a restaurant and, based on my experience, some of the chicken looked as though it may have been exposed to air or stored improperly before packing.

The pork loin pieces were kept in their original packaging outside the chicken bag and appeared to be in good condition.

I also noticed that the chicken bag displayed a halal label. However, because of the visible blood and the poor overall presentation of the product, I do not feel confident about the quality or handling of the chicken.

This was my first purchase from your company, and I am very disappointed. I would not be willing to order again unless you can assure me that future products will be fresh, consistently good quality, and properly packaged to prevent leakage or damage during delivery.

June 29, 2026
Rated 4 out of 5 stars

The order was on time and packed…

The order was on time and packed beautifully. The chicken breasts were the best I have ever bought, I was very impressed with those. The Tiger Tails were really tasty as were the pork steaks. The rib eye steaks I was disappointed with. They didn’t have much flavour and were unexpectedly chewy but overall I was pleased with my order. Very good quality overall .

June 25, 2026

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