Mecca Bingo Reviews 3,262

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the website, describing it as a shambles and difficult to navigate. People frequently reported issues with products, including concerns about quality and items not matching descriptions. The pricing was often considered too high, and the payment process was a source of frustration for many. Additionally, a significant number of consumers were unhappy with the customer service, finding it unhelpful and unresponsive. The minority of people were dissatisfied with the withdrawal process, citing difficulties in getting their money out and requests for excessive documentation. Some reviewers also mentioned that the chat features were problematic, with some users feeling ignored or unfairly treated.

What people talk about most

Website

Reviewers mention negative feedback about the website, with many describing its practices as misleading and... See more

Product

Clients share negative opinions on product. Many reviewers express dissatisfaction with the games, frequently... See more

Price

Consumers consistently express strong dissatisfaction with pricing, frequently describing it as a "rip off."... See more

Payment

Customers consistently note negative experiences with payment processing. Many reviewers report that the... See more

Customer service

Customers express significant dissatisfaction with customer service. Many reviewers report unhelpful and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Played a new slots game 60p a spin and played it for a bit then I got the bonus spins. The game went to bonus spins told me to hit play to start then a error message came up and game stopped. Kept try... See more

Rated 2 out of 5 stars

I want to buy some OF THE perfume SOL DE JANEIRO THAT ALL OF THE KIDS are raving about. BUT I ALSO SAW THIS WONDERFUL LIP BUTTER CALLED SUMMER FIRDAYS SO I BOUGHT THEM BOTH BUT IT CAME UP TO LIKE $140... See more

Rated 2 out of 5 stars

I,ve been mecca bingo for a few month,s now and was enjoying it, a little win now and again considering i only played the penny games which is all i could afford. Like other reviews i,ve noticed a lot... See more

Rated 1 out of 5 stars

Well I've played Mecca Bingo online for years but not anymore, they've recently updated all their bingo playing system & it's absolutely awful to the point where it's annoying!! To start with you had... See more


Company details

  1. Bingo Hall
  2. Gambling Service
  3. Gaming service Provider

About Mecca Bingo

Written by the company

Welcome to online bingo at Mecca Bingo. Now you can enjoy your favourite game online with stacks of refreshing extras when you play online bingo with us. As one of the best online bingo sites out there, we take pleasure in providing an array of fantastic bingo promotions and high-quality bingo games with superb visuals to keep your gameplay smooth and ensure that 24/7 entertainment is available at the click of a button. There’s always something for everyone at Mecca Bingo, and one thing’s for sure: you won’t be disappointed!

Whether you’re buying bingo cards, listening out for bingo calls, or snapping up bingo offers, our job is to make sure that you get the gaming experience you deserve. And whether you’d like to splash the cash or play for pleasure, we’re proud to offer a bespoke online entertainment platform designed with YOU in mind. Don’t want to spend a penny? You don’t need to – in fact, you can play unlimited free bingo right here, any time you please. Online bingo has all the perks a bingo club has to offer. But the big difference is that you can play anywhere and any time that suits you!

At Mecca Bingo, we don’t just focus on bingo either (although we do love it). Not only can you enjoy the best bingo games anywhere online, but we also offer online slots, online slingo and live online casino games, and much more.

Contact info

1.6

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Games glitch all the time

Games glitch all the time. Never had in after depositing quite a bit, don’t expect to win all the time, but the RTP is never displayed. I have now opened a case against them

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful experience still…

Absolutely awful experience still ongoing they have not paid me the withdrawal of £40 to my account they keep telling me they have I’ve asked my bank time and time again basically ripped off avoid at all costs clearly they are con artists keeping you money

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Signed up with the welcome offer

Signed up with the welcome offer, deposited £10 & played the bingo games which it said I had to do to get the offer. They haven’t given me my bonus & have said I didn’t play the right games. Absolutely disgusting as it said play the bingo games, they’ve basically scammed me out of £10, honestly I will never use this company again & will never visit there clubs ever again & will make sure I tell all my friends & family to avoid this company as they are a scam company. Absolutely Disgusting

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I love mecca it's my first go to site…

I love mecca it's my first go to site ,yes there is changes and alot if hosts get the brunt of this it's unfair tbh ,also I am getting use to changes it is what it is ,other than that I'm happy to keep playing on this site ,hosts are lovely and majority people in chats are very suppotive and welcoming

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Delightful

Absolutely delighted to have a chat ban and not knowing what for, excellent work from the CH ;)
Also waiting for frees in LFS is so riveting!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I must express my sincerest gratitude…

I must express my sincerest gratitude for your recent decision to reduce the frequency of complimentary games within LFS. This refinement has, in truth, infused a newfound thrill into the experience, with the limited offering of three free games per hour lending a delightful sense of anticipation and excitement. The interval of ten minutes between each game, too, provides a most agreeable opportunity to attend to other matters of importance.

However, might I respectfully put forth a suggestion, one which has garnered widespread support amongst my fellow players, particularly from the ever-vocal Blanket? It pertains to the matter of the CG prize. It would, in my humble opinion, be most fitting to reduce the prize to 25p and limit its application to those games that are played with the 10p ticket. This adjustment, I daresay, would create a more balanced and compelling dynamic, and I have observed that this structure has proven successful in other similar venues.

I trust you will consider this proposal with the gravity it warrants. I, along with my peers, remain most eager to see this change brought to fruition.

With all due respect and warm regards,
Fat Frank

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Well done mecca!

I just love how mecca take chatters feedback into consideration we have been asking for ages for less free games and an app that works with no issues and we got it all! Well done mecca!

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

They are even worse than current reviews

I wish I had read the reviews before joining, spent £20 in 10mins, without any bonus round, when it looked like it was going to drop, the spins, started to go faster. What is the purpose of the Gambling Conmmission?, when do they monitor these sites?Tombola and Heart are just as bad, since being taken over, they all have one objective, pay less,or not at all.The GC should be under investigation for not looking after the customer, they seem to look the other way, when you make a complaint, not even bothering to rely.As for Mecca, will be cancelling account, total rip off, like the other sites mentioned, don't bother with any of these, they are all corporate run now, which is a shame.

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting bunch of scammers.

Disgusting bunch of scammers.
In this day and age no company should force customers to play with cash balance before bonus balance.
Deposit £5 and get £5 bonus x1 wagering
That's fine.. surely if you spend £10 £12 even £15 then bonus funds should release to cash.
Like hell do they.. they only release if u lose it or if u won on your last spin then I would hope if you won £10 cash on your very last spin ot would go into your cash balance.
The respect I have lost for this company is huge.. I've informed family and friends avoid the site including the bingo halls.
This kind of thing disgusts me.. if you have to wager your deposit and bonus once then why wouldn't the bonus release after you wager £10 worth of spins.
I'm taking this to the gambling commission.. surely if it says x1 wagering, it should release.
Fraudsters at the best
I agree with all other people.. these lowlifes need closing down.
I'll happily lose £500 if I chose too.. no problems winning or losing but things like this get right under my skin
AVOID LIKE THE PLAGUE

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Sign up 10 pounds and receive 40 pounds…

Sign up 10 pounds and receive 40 pounds bonus when you use it on bingo?
Deposited 20 pounds spent over 10 on bingo a few pounds on spins but no bonus given after spending it.
Customer service came up with some jargon and copy and paste reply to not give the sign up bonus

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

Cheats,need to be closed down

Gambling is what it says,you will lose more times than you win, but come on it also has to play fair.The slots are a joke,when you eventually hit the feature OH MY GOD waste of time.Please take it from a oldish man who knows a bit about slots,this company are scum,take your money elsewhere.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful this site takes all…

Absolutely awful this site takes all your money just spoke to customer service for nearly an hour and a half terrible in the end told zayn to delete my account useless. guys stay away from here unless u wanna was a lot of money. Customer service Absolutely awful

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

site full of repeat winners very rare…

site full of repeat winners very rare you get win on bingo, you got very little chance of wining, reason why playing against v .i.p players mecca calls them superstars players who spend 100s pounds a day on bingo mecca loves them that much they get room in week all to them selves no safe gambling on this site ,plus you playing against mecca employees who work in mecca clubs, and mecca chat hosts, who play bingo on site, to me this site is dishonest untrustworthy bingo site please don t waste your money like l have

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent spam site

I would strongly caution anyone considering using [Company Name]. I deposited funds using my partner’s card after my own was lost — the platform accepted the transaction without any warning or verification issue at the time. I played fairly, accumulated around £200 in winnings, and then attempted to withdraw.

Suddenly, my account was locked pending verification. I submitted every document they asked for, including my partner’s bank statement (which they explicitly accepted), and was told multiple times by customer support that my funds were safe and would be returned once verification was complete.

After weeks of back and forth, and after complying with everything they requested, I was informed that my balance had been forfeited and kept by the company — no refund, no withdrawal, no valid explanation.

This is an extremely unethical and misleading way to treat customers. They had no issue taking the deposit when I could have lost everything, but when I won, they found a way to confiscate the funds. It feels deliberately unfair, and I am currently escalating this to the UK Gambling Commission and considering further legal options.

Avoid this platform at all costs.

July 17, 2025
Unprompted review

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