Meccha Japan Reviews 1,154

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that items often look even better in real life than in photos and are accurate to their descriptions. Many people appreciate the careful packaging, ensuring products arrive in perfect condition, and the overall ease of the ordering process. The delivery service is often highlighted for being timely and efficient, even for international shipments, with some customers receiving their orders quickly after placing them. However, some customers also noted issues with shipping costs and import taxes, which can sometimes be substantial and unexpected upon delivery. A few other people also felt that shipping estimates were inconsistent or that dispatch times could be very long, especially for pre-ordered items. There were also instances where pre-ordered products were not fulfilled due to stock issues, leading to cancellations.

What people talk about most

Product

Clients share positive opinions on product quality and selection, often highlighting the availability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times,... See more

Order

Customers had positive experiences with order, with many reviewers reporting that their orders arrived... See more

Price

Customers consistently note ambiguous experiences with price, with many finding prices to be reasonable,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great store. Have used many times, always reliable. Offers many hardly accessible products from Japan at a price usually below competition or even e-bay. Things typically take a little under two weeks... See more

Rated 5 out of 5 stars

Meccha Japan really helped me out. I had two Nendoroid figures preordered months in advance at a local store, but shipping problems made me wait for almost a year after release date and after a while... See more

Rated 5 out of 5 stars

It was not only simple to buy from Canada and convenient but it was really reliable as some reddit user mentionned :D We bought the Pokemon go + gadget as it was sold out or out of stock everywhere... See more

Rated 5 out of 5 stars

The only issue is a very long shipping time, but hey- I know it comes from another country, and, why would I be in a hurry to get plushies ? So, an issue that isn't even one. I ordered four Pokémon pl... See more


Company details

  1. Figurine Shop
  2. Children's Toys Store
  3. Collectibles Store
  4. Trading Card Store

Written by the company

Meccha Japan is your store for Pokémon, Nendoroid, Yu-Gi-Oh!, Digimon and other Japanese Goods. Ships worldwide : Plush, Anime Figures, TCG and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

I can’t complain at all, everything I’ve bought in Meccha Japan is top-notch quality and the prices are very good. Highly recommended!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

I made a mistake during the purchasing process, choosing the slowest shipping method. After contacting them I got accommodated in all my needs. Definitely worth it!!

April 15, 2025
Unprompted review
Rated 4 out of 5 stars

pretty good

Adequate selection and smooth buying process but:

- Although most prices are acceptable, there seems to be adaptive pricing.

- The "last item in stock" alert on some items does not seem to be true most of the time, so try not rush to buy because of it.

At this time, I've ordered five times from them and i haven't had any problems whatsoever. just keep these in mind when browsing.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Each time Wonderful

I shopped here a few times and each time I have has a wonderful experience. A great store and has some hard stuff to come by like certain Pokémon merch or stuff you can't get on other Japanese sites like Amiami.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, super fast!

First time placing a pre-order here and had great experience :) Order has been shipped the day of the release and arrived in 3 days to central Europe (by DHL).
Super fast, great prices, no issues whatsoever, definitely willing to order here again!

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice service!

This Site is my way to go if I need to find for something and its always with good prices, I buyed two nendoroids and some plushies and they all had excelent condition!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best website I have ever ordered Booster Boxes from by far

I ordered my yugioh booster boxes Monday morning at 12:45am and they just arrived Thursday at 1:40pm I am so blown away at the speed of the shipping! I used the Fedex shipping and couldnt be happier with the packaging either, you people genuinely take keeping shipments and items safe very seriously, and I for one noticed this. So I will definitely be placing more orders in the near future from here without a doubt! Thank you again for all the help, packaging, and speed!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

My 1st time ordering and there is some slight hiccup, but the customer service is excellent! they resolved the issue right away! Im very satisfied with Meccha amd for sure there will be more orders! highly recommended!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Very professional.

I have purchased a lot of pokemon merch and other plushes from them and they are very professional. Customer support is top notch and can help you with any question you might have about a product or an order.

Definitely recommend!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered from them before, love it

Ordered from them before, went all well! First time Was with boad, was cheap but very slow. Now use a faster methode and the shipping was only 15€ for 2 plushes. Not Bad at all. Taxes and custom are annoying but thats not something they can control. I would order again. Just Plan some extra money for the customs after it arrives and you're fine :) oh, and they refunded me just a few hours later when i bought the wrong item and wanted to change it

March 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look