Meccha Japan Reviews 1,154

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that items often look even better in real life than in photos and are accurate to their descriptions. Many people appreciate the careful packaging, ensuring products arrive in perfect condition, and the overall ease of the ordering process. The delivery service is often highlighted for being timely and efficient, even for international shipments, with some customers receiving their orders quickly after placing them. However, some customers also noted issues with shipping costs and import taxes, which can sometimes be substantial and unexpected upon delivery. A few other people also felt that shipping estimates were inconsistent or that dispatch times could be very long, especially for pre-ordered items. There were also instances where pre-ordered products were not fulfilled due to stock issues, leading to cancellations.

What people talk about most

Product

Clients share positive opinions on product quality and selection, often highlighting the availability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times,... See more

Order

Customers had positive experiences with order, with many reviewers reporting that their orders arrived... See more

Price

Customers consistently note ambiguous experiences with price, with many finding prices to be reasonable,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great store. Have used many times, always reliable. Offers many hardly accessible products from Japan at a price usually below competition or even e-bay. Things typically take a little under two weeks... See more

Rated 5 out of 5 stars

Meccha Japan really helped me out. I had two Nendoroid figures preordered months in advance at a local store, but shipping problems made me wait for almost a year after release date and after a while... See more

Rated 5 out of 5 stars

It was not only simple to buy from Canada and convenient but it was really reliable as some reddit user mentionned :D We bought the Pokemon go + gadget as it was sold out or out of stock everywhere... See more

Rated 5 out of 5 stars

The only issue is a very long shipping time, but hey- I know it comes from another country, and, why would I be in a hurry to get plushies ? So, an issue that isn't even one. I ordered four Pokémon pl... See more


Company details

  1. Figurine Shop
  2. Children's Toys Store
  3. Collectibles Store
  4. Trading Card Store

Written by the company

Meccha Japan is your store for Pokémon, Nendoroid, Yu-Gi-Oh!, Digimon and other Japanese Goods. Ships worldwide : Plush, Anime Figures, TCG and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Good site but shipping cost more than item

Good site lots of stuff . Shipping cost more than the item

March 1, 2026
Unprompted review
Meccha Japan logo

Reply from Meccha Japan

Dear breezey,

Thank you for taking the time to share your review.

We understand your concern regarding the shipping cost and would like to express our apology for the inconvenience caused.
In some cases, the associated shipping fee may exceed the price of the item itself due to the item's large size and weight, which can significantly increase international shipping costs.

Additionally, due to the recently implemented tariff regulations by the United States government, shipments originating from Japan may now be subject to higher duty taxes. These additional import charges can further increase the total shipping-related fees, which may result in costs that exceed the item’s value.

We kindly ask for your understanding, as these tariff charges are determined by government regulations and are unfortunately beyond our control. We truly appreciate your support and comprehension.

Best regards,
Meccha Japan

Rated 5 out of 5 stars

The website and ordering process was…

The website and ordering process was easy. I ordered from Australia and being it's retailer based in Japan that gave me confidence. I received the order quickly and without any hassles. Thank you for making the experience positive.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best experience

Great experience shopping with Mecca Japan. The products were authentic, delivery was smooth and everything arrived well packed. Highly recommended

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I got 2 Look Up Jujutsu Kaisen figurines and I love them :) They are obviously original and perfect. Delivery was quicker than I expected. Thank you!

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Booster box

Great selection of booster boxes at good prices 👍 well packaged 100% will be buying from again

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Do you have nerdy kids

Do you have nerdy kids? Are you a nerd yourself? Then you need to visit Mecca Japan. I am way ahead on Christmas and so many rare cards my lot will be well chuffed. Thanks Mecca Japan wonderful site. Can’t stop shopping!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Senbonzakura

I had a lovely experience with Meccha Japan! Customer service was supportive. Delivered fast. I love my limited edition Senbonzakura Seiko watch! So special!

March 7, 2026
Unprompted review
Rated 4 out of 5 stars

Fast Shipping Small Item Big Price

Fast shipping. Much smaller than expected. $20 extra shipping costs upon receipt. 77.66 for a Pokemon the size of my fist is not what I expected.

March 3, 2026
Unprompted review
Meccha Japan logo

Reply from Meccha Japan

Dear J Q Public,

Thank you for taking the time to share your review.

We are sorry to hear that the product did not meet your expectations.
Please note that the dimensions of all our products are accurately stated in the item description. If you believe there may be any discrepancy regarding the size of the item you received, we kindly ask that you contact our Customer Service team so we may review the matter further.

With regard to the additional $20 charge upon delivery, we would like to clarify that we do not impose any extra shipping fees upon receipt of the package. In most cases, such charges are related to import duties or taxes levied by local customs authorities, which are determined by the destination country and are unfortunately beyond our control. We sincerely appreciate your understanding in this regard.

However, if it can be confirmed that the charge was indeed an additional shipping fee from our side, we kindly ask that you contact our Customer Service team via the Contact Us form: https://meccha-japan.com/en/contact-us. Our team will be happy to investigate the matter and will respond within 2 business days.

Best regards,
Meccha Japan

Rated 5 out of 5 stars

Ordered for the first time

Ordered for the first time on Meccha for a limited time V-Pet and it was great. No complaints whatsoever. I'll keep them in mind for possible future Japan-only goodies.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth buying experience

There weren’t any problems! All went smoothly, all I had to do was wait. The price was practically retail and the product came perfect in its box.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great site overall

Amazing and fast support, my package arrived fast and intact, the site is modern and easily navigable, overall a great experience, especially compared to other Japanese retailers with older websites. (Also the prices are pretty good)

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

I bought 2 items that not only cost less than the pokemon centre uk but even with the postage charge was still cheaper than ordering in the UK! Pretty quick too

February 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look