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See what reviewers are saying

Rated 5 out of 5 stars

Cheapest handles around everywhere else around £25. Delivered quickly and all quries answered over the phone in professional manner. Don't use any other retailer for your handles!!

Rated 5 out of 5 stars

I wasn't sure what I needed so I emailed photos of existing lock and you called me immediately to confirm. Product arrived next day. Great

Rated 4 out of 5 stars

Ordering, paying and delivery no problems, very efficient. Unfortunately the Borg digital lock ordered came with studs already fixed, using loctite, to the lock. The door it was being fitted to wa... See more

Rated 5 out of 5 stars

I ordered 18 pairs of handles for the doors in my house. Everyone said I should buy just one set to see if they were suitable because they were so reasonably priced, but they looked good on the phot... See more

Company details

  1. Security Equipment Store

About MechLite

Information provided by various external sources

MechLite, formerly known as ADC (Access Door Controls), is the online trading division of one of the biggest independent architectural ironmongery companies in the UK.

MechLite concentrate in the supply of great access control, ironmongery and security products to make sure that their customers have the ability to select the product which is ideal for their needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

267 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No problems what so ever!

Great website, fast delivery, would definitely recommend !

June 8, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Andrew,

Thank you for taking the time to review us on TrustPilot, and for your kind comments regarding our website. We're glad that you're happy with our service, and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Amazing value

Purchased 2 of these racks and I'm so impressed with the value I've recommended you to a number of friends especially when your price is almost £27 cheaper than Machine Mart! Excellent service and delivered next day!!!!

June 8, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Adam,

Thank you for taking the time to leave us such a lovely review. We're glad that you found us the cheapest online for the cycle racks and are happy with the service we provided you with. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Great service

Very fast delivery and a good price

June 8, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Jake,

Thank you for taking the time to leave us a review here on TrustPilot. We're glad that you're happy with the service we provided you with, and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Perfect for my solid oak doors

Searched the web for handles suitable for my new solid oak doors and came across these antique brass handles just perfect bought 3 pairs very pleased so bought 3 more pairs now waiting for my new doors to arrive. Thanks D K

June 7, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi David,

Thank you for taking the time to review us on TrustPilot. We're glad that you're pleased with your new antique brass handles and hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Good quality product, good service

I'll keep it brief, easy and intuitive web site, good quality service. Emails advising forecasted and actual delivery dates - would recommend

June 4, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Wayne,

Thank you for taking the time to review us here on TrustPilot. We're glad that you found our website easy to use and were happy with the service we provided you with. We're thrilled that you'd recommend us, and hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Quick as a flash

Our part arrived within 24 hours and was the correct one . We had a very good service from this company and can recommend

June 4, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hello Mrs Morgan,

Thank you for taking the time to leave us a review on TrustPilot. We're glad that you're happy with the service we provided you with and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Very good I will use them again

June 3, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi John,

Thank you for taking the time to review us on TrustPilot. We're pleased that you're happy with the service we provided you with and look forward to dealing with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Fantastic company highly recommend !

Excellent product at a really good price customer service was second to none would have no hesitation to use again

June 2, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Diane,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with the product and the service we provided you with. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Excellent service

My SALTO encoder went on the blink after 10 years of use so I needed a new one fast.
MechLite came up trumps. Ordered on the Interweb and it arrived within 2 days. Well done folks.

June 2, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Eric,

Thank you for taking the time to leave us a review here on TrustPilot. We're glad that your new SALTO encoder arrived quickly and that you're happy with the service we provided you with. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Fast!!!

Excellent service... Came next day could not fault will be using agian

May 30, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Glyn,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with the service we provided you with and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Solid customer service and prompt delivery.

Happy with this company as their communications were clear, website was easy to use and product was delivered quickly.

May 30, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Simon,

Thank you for taking the time to review us on TrustPilot. We're glad that you found our website easy to use and that your order arrived with you swiftly. We hope to deal with you again soon.

Kind Regards,
MechLite

Rated 4 out of 5 stars

Very good, very easy to order and the web site was very informative

They answered our entire question in a very efficient manor, so quick and painless.
But, We paid for a delivery, but we had to go and collect from Chelmsford because FEBX put a card through the door saying they had knocked but hadn’t got an answer, even though three of us was in and the window by the front door was open, and when we called them they said the driver would not come back as he was running late because he was held up at his depot.
Will never use FEDX and will always advise people against using them, but this was not the fault of the supplier, just that FEDX don’t care.

May 29, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Roy,

Thank you for taking the time to review us on TrustPilot. We apologise on behalf of Fedex for the issue you had. As standard we use Interlink as our courier, and all customers are provided with a 1 hour delivery slot. Unfortunately, as your order was shipped directly from the supplier in order to get it to you quicker, your product was sent by Fedex as this is the courier used by our supplier.


Once again, we apologise for the inconvenience and we would have been more than happy to help with any delivery issue at the time if we were made aware of the problem.

Kind Regards,
MechLite

Rated 4 out of 5 stars

Great Service

Website and Sales Staff very good and efficient, materials turned up on time and kept informed all the way through process.

May 28, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Mark,

Thank you for taking the time to review us on TrustPilot. We're glad that you are happy with the service we provided you with and that your order arrived quickly.

We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

The ultimate in speed and service

Definitely a firm to use

May 26, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Simon,

Thank you for taking the time to leave us a kind review on TrustPilot. We're glad that your order arrived with you quickly and that we provided you with good service. We look forward to dealing with you again!

Kind Regards,
MechLite

Rated 5 out of 5 stars

absolutely perfect service would recommend to Anyone And everyone

If you need Anything that this company can supply use them for a prompt, hasslefree experience.

May 25, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Jane,

Thank you for taking the time to review us on TrustPilot. We're glad that you're pleased with the service we provided you with and that you would be happy to recommend us to others. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Great Product, Great Price, Fast Delivery and Excellent Communication

I was after wall mounted bike racks for our families bikes and did the usual Google search. Knew nothing about this company except that they came up with a product that looked good at far less than anyone else was charging, so I ordered 3. Given such a low value, basic order, I didn't expect communication from them at every stage of the order process, but I got just that and so wasn't surprised to find the product delivered as promised next day, and perfect for the job. Thank you

May 24, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Matthew,

Thank you for taking the time to leave us a such a lovely review on TrustPilot. We're glad that your bike racks arrived quickly and that you were happy with the communication during the order process. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

very well service.

i am very happy with the item i received with very less price i paid from the market price.Thanks.

May 21, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hello,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with your item, and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Fantastic

Very helpfull and very good quality thank you

May 21, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Anthony,

Thank you for taking the time to leave us your kind comments on TrustPilot. We're glad that you're happy with your order, and hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Great value for money and very helpful telephone service

I found Mechlite searching for a code lock. The product and great price made me go to their website. I phoned to ask about the product with typical girlie questions that the answer is probably obvious to most people. The gentleman who helped me was just that: a gentleman who told me what to check to be sure the product was suitable. Next day delivery at a very reasonable cost. Who could ask for more.

May 19, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Michelle,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with your product and the service we provided you with. I will pass your kind comments on to our sales team, who I'm sure will be thrilled with the positive comments! We hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Outstanding service.

Quick and prompt service. I will use the company again.

May 19, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi James,

Thank you very much for taking the time to leave us a review on TrustPilot, we're glad that your order arrived quickly and look forward to dealing with you again soon!

Kind Regards,
MechLite

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