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See what reviewers are saying

Rated 5 out of 5 stars

Cheapest handles around everywhere else around £25. Delivered quickly and all quries answered over the phone in professional manner. Don't use any other retailer for your handles!!

Rated 5 out of 5 stars

I wasn't sure what I needed so I emailed photos of existing lock and you called me immediately to confirm. Product arrived next day. Great

Rated 4 out of 5 stars

Ordering, paying and delivery no problems, very efficient. Unfortunately the Borg digital lock ordered came with studs already fixed, using loctite, to the lock. The door it was being fitted to wa... See more

Rated 5 out of 5 stars

I ordered 18 pairs of handles for the doors in my house. Everyone said I should buy just one set to see if they were suitable because they were so reasonably priced, but they looked good on the phot... See more

Company details

  1. Security Equipment Store

About MechLite

Information provided by various external sources

MechLite, formerly known as ADC (Access Door Controls), is the online trading division of one of the biggest independent architectural ironmongery companies in the UK.

MechLite concentrate in the supply of great access control, ironmongery and security products to make sure that their customers have the ability to select the product which is ideal for their needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

267 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value fast and efficient service

Goods as expected an efficiently delivered on time.

June 18, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Stephen,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with the service we provided you with and that your order arrived with you on time. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Cheaper, faster and more reliable than my previous supplier

We had used the same supplier for a while now and had an issue recently which made me look elsewhere. I stumbled across MechLite whilst searching the internet for our product. Noticed the price was half that we were paying before and everything was in stock and ready to be dispatched.

The units arrived promptly without any hassle unlike our previous supplier.

I will be a frequent user of MechLite now.

June 18, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Dan,

Thank you for taking the time to review us on TrustPilot. We're glad that you found our prices to be very competitive, and that you're happy with the service we provided you with. We look forward to dealing with you again!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Easy to use Website, Excellent Service and a Great price, I would certainly recommend MechLite

We ordered the Corsica Atlantic door handles, MechLite offered by far the most competative price and this is certainly not at the expense of their customer service which was excellent throughout the process. The handles arrived within a few days and they look great!

June 17, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Ian,

Thank you for taking the time to leave us a review on TrustPilot. We're glad that you found our website easy to use and are happy with the service we provided you with. We hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Superfast delivery, great comms

They didn't have 1 of the items in stock, but replaced it with a superior product at no extra cost to myself - excellent customer service.

June 16, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Gareth,

Thank you for taking the time to review us on TrustPilot. We're sorry that one of your items was out of stock and are glad that you were happy with the replacement option. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Brilliant service, Reasonable Price

I would recommend highly Mechlite for any business needs. They are fast, reliable and provide great communication. Their prices are reasonable too!

June 16, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Dimienne,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with the service we provided you with, and hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Excellent service!

Ordered product's as required online and arrived as promised next day. Brilliant!

June 16, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Keith,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with your order and it arrived with you quickly. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Imressive Service!!

Ordered the items the and the website was extremely easy to navigate. The items arrived the very next day. Extremely impressed and the items ordered were just as seen on the website.

June 16, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Caroline

Thank you for taking the time to review us on TrustPilot. We're glad you found our website easy to use and that your order arrived with you quickly. We hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Outstanding, how all online businesses should be.

Great communication throughout, as one item need to be back ordered. Predicted delivery/despatch date was spot on.

Super fast delivery with exceptional tracking capabilities (text/email updates).

Nice touch with the free choc bar.

June 16, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Darren,

Thank you for taking the time to leave us such a lovely review on TrustPilot. We're glad that you're happy with your order and that it arrived with you quickly. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Very easy and fast web site,

A very easy web site to navigate, Communication from the team and the courier was very good. the price and the time it took to be delivered were both excellent. Will be using again, Many thanks.

June 14, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Keith,

Thank you for taking the time to leave us a review on TrustPilot. We're glad that you're happy with your order and that it arrived with you quickly. We hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

as a self contained keypad they are brilliant.

very well made, all potted electronics so should take the weather.
quick delivery
good price

June 14, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Geoffrey,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with your keypad and that it arrived with you quickly. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Easy transaction, with telephone support too

Ordered a load of door handles online, realised I'd ordered one too many and was able to ring up and get order adjusted. All items arrived on time. Very happy.

June 12, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with your door handles and the service we provided you with. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 4 out of 5 stars

Next day delivery

Your website states "next day delivery on all orders over £45." My purchase which cost £340.94 took 5 days to be delivered!

June 11, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hello,

Thank you for your review and feedback. You are correct that on the front page it does state that orders over £45 include free next day delivery, however in our help section we do detail our delivery service and state the different delivery service that we have for safes. All safes, due to their weight, are shipped directly from the supplier and this is standard with all online safe suppliers. On the product you purchased, we do detail on the product page the delivery time for that item is 1 -2 days. I have looked in to why your safe took longer than this to get to you and have detailed this below:

The safe was ordered with us on the Monday at 4pm, so it would have unfortunately been too late to have been dispatched on that day so the item was dispatched on Tuesday. Unfortunately, the supplier made an error and shipped your safe to our invoice address instead of directly to yourself. This was collected from us the next day, (Thursday), and then shipped to you for Friday.
Please accept our apologies for the delay in the delivery of your safe. We have taken your comments on board and will we be making our deliver statements on our website clearer from next week, and have already made changes to our order acknowledgements to ensure that customers have a more accurate idea of when they will receive their order.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Excellent and great value

nice website, keen prices, i hope they do well as a business.

June 11, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Sunil,

Thank you for taking the time to review us on TrustPilot. We're glad that you like our website, and are happy with the service we provided you with. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Good fast service

First time use them ,good and fast delivery

June 10, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Siu,

Thank you for taking the time to review us on TrustPilot. We're glad that your order arrived with you quickly and that you're happy with the service we provided you with. We hope to deal with you again soon!

Kind Regards,
MechLite

Rated 5 out of 5 stars

great company would recommend

Fast service
Great company
I would recommend using your company to friends and other businesses

Thank you

June 10, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Laura,

Thank you for taking the time to review us on TrustPilot. We're glad you're happy with the service we provided you with, and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 4 out of 5 stars

Punctual delivery and good updates

Everything arrived on time as promised.

June 10, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Phil,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with your purchase and that everything arrived quickly. We hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Totally ON THE BALL ! - Totally ACE SERVICE

Well I needed a replacement 'Combination' type door entry lock
in a real hurry. An easy search on Google took me to the perfect site - MechLite. Where I easily found the direct replacement I needed for the old lock. And at an amazingly good price (the best out there I believe!!) which even including free next day delivery! Having placed the order early afternoon, I was astonished to take delivery at 09.45Hrs the very next morning. Well done MechLite, I will certainly use you again and recommend you to all my fiends. AAAAAA**********

June 9, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Andrew,

Thank you for taking the time to leave us a such an incredibly kind review here on TrustPilot. We're glad that you're so happy with the service we provided you with, and found us to be the cheapest price online as this is something we aim to achieve across all of our product ranges. I have passed your comments on to all of the MechLite team, and we look forward to dealing with you again!

Kind Regards,
MechLite

Rated 5 out of 5 stars

Quickest delivery

Ordered around 15.30, received next day. Emails to say order received, when despatched and when delivery due. Very efficient!

June 9, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Jon,

Thank you for taking the time to review us on TrustPilot. We're glad that you're happy with the speed and efficiency of our delivery and hope to deal with you again soon.

Kind Regards,
MechLite

Rated 5 out of 5 stars

Brilliant! Great customer service, quick efficient delivery, a++

Great customer service, quick delivery, good communication and reasonably priced / quality goods. Would definitely recommend and purchase from again.

June 8, 2014
Unprompted review
MechLite logo

Reply from MechLite

Hi Kerry,

Thank you for taking the time to leave us a such a lovely review here on TrustPilot. We're glad that you're happy with the service we provided you with and look forward to dealing with you again!

Kind Regards,
MechLite

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