M.E.C Mortgages Reviews 148

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the staff's professionalism, knowledge, and helpfulness. Customers consistently praise the excellent service, noting how advisors go above and beyond to explain everything clearly and provide support throughout the entire process. Many people appreciate the personalized approach, quick communication, and the stress-free experience provided, making complex situations feel straightforward. Reviewers frequently recommend the company, expressing gratitude for the guidance and support received, and many intend to use their services again in the future.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, describing them as professional, knowledgeable, and... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude and high recommendations... See more

Customer service

Users describe positive interactions with customer service, highlighting the clear, prompt, and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had almost given up trying to buy our shared ownership home after being let down multiple times by other advisers. Then, someone recommended Rebecca from MEC Mortgages. Rebecca was a breath of fres... See more

Rated 5 out of 5 stars

Viraj has provided a first class service from start to end during our remortgage - keeping us updated and informed at every step of the way. He’s extremely knowledgeable and professional, whilst provi... See more

Rated 5 out of 5 stars

Highly recommend M.E.C Mortgages! Michaela was amazing from start to finish, she took the stress out of the moving process, found us a great mortgage, and even dealt with the solicitors which saved us... See more

Rated 5 out of 5 stars

Michaela has been amazing from start to finish during my mortgage process. She is clearly extremely knowledgeable and passionate about what she does. She has spent a great deal of time speaking to me... See more


Company details

  1. Mortgage Broker

Written by the company

M.E.C Mortgages works directly with hundreds of high street and specialist mortgage providers to give you whole of market advice, with thousands of different rates, exclusive products and options for you at whatever stage of your journey you may be. We want to offer that special touch, becoming your personal mortgage broker for all your needs throughout your financial future. With advice offerings for first time buyer, help to buy, homemovers, remortgage, buy-to-let, commercial, Adverse credit, debt consolidation and more we’ve got you covered. Call us today and let the M.E.C Mortgage family welcome you and help you on your homebuying journey. It would be our pleasure to show you how we do things differently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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1-star

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Rated 5 out of 5 stars

1st Class Service, Highly Recommend

Michaela from start to finish was amazing. We had issues with our mortgage provider who was seemingly trying to make it as hard as possible for us to get our mortgage finalised however Michaela was ontop of it from the get go and done everything she possibly could to help us obtain the mortgage we had agreed. We recently completed and couldn't of done it without all the hard work Michaela put in for us. I would highly recommend and will continue to use M.E.C in the future for remortgaging etc.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Rebecca was very professional, helpful and always there when we need her. The process went smooth.

July 24, 2023
Rated 5 out of 5 stars

Great, personal service

Michaela was always very helpful and gave useful tips and information. I always felt I could ask her anything around the purchasing of a house.
She also stuck by and helped while there were issues with the sale and was quick to submit mortgage applications when required. I would definitely us M.E.C Mortgages again.

May 22, 2023
Rated 5 out of 5 stars

10/10 Excellent service!

Michaela is amazing and made my flat purchase very very easy. I was using a buying scheme which she had an excellent knowledge and experience of, she always liaised with all parties parties involved on my behalf which most mortgage advisors wouldn’t do. She also sent a house warming pamphlet which was a very nice touch 10/10 can’t recommend enough.

March 29, 2023
Rated 5 out of 5 stars

First time buyer

Viraj was very helpful guiding us as first time buyers through the mortgage process. He was happy to spend time explaining the details and organised everything promptly securing our first mortgage.
Thanks Viraj

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service

I cannot believe how easy and hassle free the experience was from start to finish. Michaela was so professional and our mortgage was completed in 3 weeks.
Thank you M.E.C Mortgages for one of the best mortgage experiences ever!

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage

Michaela was amazing in helping us with our mortgage, even working on a Sunday to secure our interest rate .

October 1, 2022
Rated 5 out of 5 stars

Exceptional Customer Service

Wow, what can I say. I think we must of had a problem at every hurdle when trying to complete on our mortgage, but Michaela was there at every turn helping and supporting us. She honestly went above and beyond and i would 100% recommend this company to everyone I know.

Thank you so much again for all of your help

January 31, 2023
Rated 5 out of 5 stars

Valuable support during uncertain times

We had such a smooth and seamless experience with MEC mortgages supporting us with our remortgage during a very uncertain time. Michaela kept us in the loop, checked in regularly and made us at ease during quite a quite stressful time. A customer experience we've had with no other, I highly recommend and wouldn't go elsewhere!

September 3, 2022
Rated 5 out of 5 stars

Highly recommend!

Michaela was amazing, I had a difficult purchase as my flat as the first fell through and Michaela and the team at M.E.C was so helpful supported me through the whole thing and took time to explain parts of the process. I highly recommend M.E.C Mortgages!

October 19, 2022
Rated 5 out of 5 stars

5 star service throughout

Michaela and her team were an absolute pleasure to deal with. They are extremely responsive and answer all questions first time which made things so efficient. Would highly recommend them.

September 29, 2022

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