Medellin Airport Transfer Reviews 

478
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and punctuality, often noting drivers arriving ahead of schedule. Many highlight the drivers' professionalism, friendliness, and helpfulness, appreciating their insightful knowledge and cordial approach. Communication is frequently described as simple and effective, with drivers patiently waiting for arrivals, contributing to a smooth and stress-free experience. However, some customers also noted communication issues, particularly regarding driver contact details or changes to pickup times, which occasionally led to confusion about meeting points.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its reliability and consistency for... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers as respectful,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the punctuality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Medellin Airport Transfer for years and just enjoyed another seamless transfer from the airport into the city. As always the communication with the driver was simple via WhatsApp.... See more

Rated 5 out of 5 stars

Transportation was great, drivers were very respectful and their driving was excellent. I would be using them again when I go back to Medellin. Thank you for a great service.

Rated 5 out of 5 stars

It was very easy to book online. I was a bit anxious as they didn't reach out to me to provide the driver's number as most of the services usually do, but they respond quickly on WhatsApp. Also, the d... See more

Rated 5 out of 5 stars

I ended up being in immigration for 2.5 hours and my driver was patient and in contact the whole time I was waiting. The moment I was done he was ready for pickup. This made a stressful part of the tr... See more


Company details

  1. Taxi Service

Written by the company

Safe, reliable and on time transport services to and from Medellin's JMC airport. Book your safe and professional journey online hassle-free with Medellin Airport Transfer.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(478)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Flexibility!

I ended up being in immigration for 2.5 hours and my driver was patient and in contact the whole time I was waiting. The moment I was done he was ready for pickup. This made a stressful part of the trip blend nicely into an easy transfer. Rest assured, when you reserve your pick up the driver will be there for you no matter how long immigration may take.

December 26, 2025
Rated 1 out of 5 stars

SCAM/ Do not book

Hey guys I paid and they never tried contacting me or had my name written at the airport this is a scam i don’t understand why do they have so many good reviews when they just stole my money

December 23, 2025
Medellin Airport Transfer logo

Reply from Medellin Airport Transfer

Hello, I don't understand why you say this, We don't see any reservation in our system under your name in the last 15 days... You can write to us at our email or WhatsApp number to discuss the matter. However, we do not see any reservation under your name.

Rated 5 out of 5 stars

Unfortunately I did not use Medellin…

Unfortunately I did not use Medellin Airport Transfer services due to another arrangement with a local Colombian driver. I try to support local people and businesses as much as possible, however, when I had to cancel the service MAT gave me no problems whatsoever and refunded my money instantly. That, to me, shows real integrity. I will DEFINITELY consider hiring Medellin Airport Transfer service on my next visit to Medellin.

December 12, 2025
Rated 1 out of 5 stars

Not as described

I specifically used the service to be greeted at the haul, not to go across the street, if I wanted to walk with my luggage across the street, Uber would have been easier. Won't use the service again.

Yes I have to cross the street, but I was promised someone with a sign with my name will greet me. crossing and finding someone is a challenge. I saw many other drivers with the sign at the haul.

December 2, 2025
Medellin Airport Transfer logo

Reply from Medellin Airport Transfer

Hi, I understand the situation you went through… I just wanted to explain that at the Rionegro airport, you always have to cross the street in order to take the vehicle… the only vehicles available at the exit are the yellow taxis.

Rated 5 out of 5 stars

It took a little while for them to get…

It took a little while for them to get to the airport. I’ll be at. I did book it when I got into broadcast range on my phone landing on the tarmac, but everything else went wonderful when I got to Medellin and they return trip nine days later was great.

December 6, 2025
Rated 5 out of 5 stars

Easy transfer

I was arriving late at night and wanted to use the transfer service. I received a whatsapp message showing me the vehicle, and communication once I landed was easy. Safe driver, would recommend.

October 22, 2025
Rated 5 out of 5 stars

great service

great service, the line at customs was endless, the driver waited for us, always asking for our status.

Great service value !!

October 1, 2025
Rated 5 out of 5 stars

Great service and very reliable.

It was very easy to book online. I was a bit anxious as they didn't reach out to me to provide the driver's number as most of the services usually do, but they respond quickly on WhatsApp. Also, the driver arrived ahead of time and was very professional. I would absolutely use them again.

August 10, 2025

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