MediBuddy Reviews 269

Worst service, never use for RTPCR or lab test through medibuddy. No value for time of patient, request to all Indian peoples please use SRL, metropolitan, local any laboratory,city lab.....never use medibuddy....

horrible service... no words to describe their level of poorness . I will never recommend anyone to go for medibuddy .. its a scam nothing else they collect my RTPCR sample and it is been more than 48 hrs still I haven't received any report and according to them the report will be shared in 24 to 48 hrs.RTPCR report hardly takes 24 to 48 hrs ... but I don't think they are going to give me a report or not ......please people stay out of this kind of scam . one more thing all the positive reviews are fake. When you call them also they keep repeating again and again like a slogan.Luckily i was positive and got msg from the gov so i got to know and could take medications on time.For heaven s sake do not relly on such sub standard ppl for reports better to get it done from PHC s .

Worst service ever
Not able to get the policy details and it’s benefits as well.

I wish there was a negative rating option. They don't deserve even 1 star. Had such pathetic experience with their service today. Booked a covid test through their portal, paid the money, and later was left hanging. I was expecting home collection service and the agent didn't come and customer care said I have to go to centre. When I go to centre, they say they don't have the facility to do the test. So basically my money was gone, additional hassle with calls and drive to centre - and nothing other than pain in return, that too when I was hoping to get a test done due to covid symptoms.

The lab reports supposed to be delivered in 72 hours is not available post 10 days . Called customer care and promised to deliver same day and no clue when they will deliver. Pathetic and use site , please stay away.

Doctors take money and do not even consult and mark the call closed. Useless app. App should track if doctors consulted or not.
When you click on call button it says you would receive call in 15 min to 30 min but you keep on waiting endlessly. No one calls easily.

worst ..... pathetic service .. their service is very poor ... no words describe the level of poorance . I will never recommend anyone to go for medibuddy .. its a scam nothing else they collect my RTPCR sample and it is been more than 48 hrs still I haven't received any report and according to them the report will be shared in 24 to 48 hrs maybe they forgot the mathematics. RTPCR report hardly takes 24 to 48 hrs ... but I don't think they are going to give me a report or not ......please guys stay out of this kind of scam . one more thing all the positive reviews are fake because nothing good to happen.

Not deserved even 1 rating. Uzeless app. I don't no why companies adopting such cheap and poor service providers. Panneled hospitals/labs/diagnostic centers are really trying make you fool. Just ask from you Bout your health condition and they generate your health report even they didn't willing to touch your body.

Pathetic service. As I followed up twice they gave a wrong RT PCR result even though I had no symptoms. I did a test through Apollo and in airport the next day and result came as negative. They promise 24 hours but when you call customer care they say 72 hours. There charges are less but that reflects in there service. Please don't do RT PCR with them looking at money.
They deserve a - 5 star.

Frauds..they never give reports..a totally fraud

Hi this is Heramb I m from Delhi Medibuddy is really worst because I have done my RT-PCR TEST yesterday & they simply mixed my report with some other person & sent me wrong report ...I am male but my gender is showing female also my contact number is also wrong ...I am surely going to complaint this to ICMR & concern bodies regarding the same ....I can not trust Medibuddy anymore...I am not even sure they are checking samples or not

Worst service.
They dont provide proper information on turn around time and take extensive time for performing simple RTPCR test.
Their TAT for RTPCR is 72hrs. other local labs give in 6hours.
Dont even try for medibuddy and waste your money & time.

Worst service, not even for single star ⭐

This is really a shame, i have booked and paid for blood tests, then i had to chase you for collecting blood which someone thankfully did and now i am chasing for long time for results and no one seems to be bothering to reply.

Even your customer representative who pinged me on whatsapp doesn't bother to respond to my message or call me back when i tried reaching out to him and he claims he will call me back.

What is the process for raising a complaint and i want my money back.

Cannot think of dealing with Medibuddy when you have such a pathetic Customer Service team.

Froud and only collect Money. this is money collect paltform. I had careated request for blood test for my entire family and also made the entire money online. I haven't received any calls or emails from MoneyBuddy. Someone not came on the given address to collect blood and I live in the center of Pune city. i multiple Contacted the customer call also, they did not get any proper response. Still I am waiting my refundable amount.

Booked the test for 8 am. Guy called said not before 9 am. I I sisted on the time booked. It got rescheduled next day. Got a call the guy will come 8 am. No-one turned up. Suffered hours of pain as supposed to not take meds. Absolutely useless!! Booked for Bangalore

Medibuddy not deserve single star.
Fraud and cheat company.
Uneducated customer service and greviance team, ignore customer issues.
one of their staff name radhika she is really uneducated girl, not at all smart to speak,speaks abusing the customer.
It my big mistake to choose medibuddy for health.
Not recommend this app for our health.
Don't use this platform for our health.

Worst customer service and they just delay things stating we have escalated but nothing moves. I had called them multiple times for my reimbursement through portal. They said it will take 7 working days to generate a claim# but its been 2 months it has not generated the claim#.

Worst company. No customer service or anything.looted people money not sending products.

Following up for my medical report from past 4-5 days, but every time they pickup the call and inform will update you within 24 hours but no call or message always from our side need to check for any update, the worst service I have seen