Many thanks to the Medical-Supermarket Sales/Finance/Admin teams, and in particular to Seb Z., Amanda F., Faisal K., just to name a few of the staff that have tremendously helped us with their su... See more
Company replied
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See what reviewers are saying
The team are excellent, nothing is too much trouble. If you cannot find something on their website they will always look to source it for you. Great range of quality products. The customer care is... See more
Company replied
We had a meeting with Seb on Thursday who explained everything to us in detail. We then put an order in on the same day which arrived on the Friday......WOW never had a service like it!! Keep up the g... See more
Company replied
Our health centre has been with Medical Supermarket for 8 years and to this day the service and quality of goods has been excellent. We have bought a plethora of goods from exam couches, fridges, to e... See more
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Supply Store
- Mobility Equipment Supplier
- Pharmaceutical Products Wholesaler
Written by the company
Launched in 2011, Medical Supermarket has quickly become an established online healthcare supplier specialising in GP Surgery and Care Home supplies. We believe that delivering quality products, services and solutions to our healthcare customers is an essential building block that will support our national health service and social care to continuously develop. Providing a tailored online account setup enables us to deliver an easy and reliable purchasing process that is centred around our customers and supported by our outstanding level of service and expert knowledge. Furthermore, as a trusted supplier we only partner with market leading medical manufacturers with a reputation that your patients, residents, nurses, carers and doctors can depend on. By visiting www.medical-supermarket.com, you can register for a free account giving you access to our entire range of healthcare supplies, services and discounts on medical supplies, furniture, equipment, cross infection control, PPE, stationery and pharmaceuticals.
Contact info
Unit 5 Farmborough Close, HP20 1DQ, Aylesbury, United Kingdom
- 02033016500
- help@medical-supermarket.com
- medical-supermarket.com
4.8
Excellent
303 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Excellent service. Delivered on time. Stock supplies good. No complaints. Would recommend.
April 17, 2022
Reply from Medical Supermarket
Thank you so much for your review Vicky, I am glad to hear that you are happy with the service we provide! :)
Always really helpful if I have needed…
Always really helpful if I have needed to speak to customer services. Reliable and fast delivery when required
February 20, 2022
Reply from Medical Supermarket
Thank you for the lovely review Angela! :)
Very good and quick service.
February 2, 2022
Reply from Medical Supermarket
Thank you for the great review Sandra! :)
Medical Supermarket are great
Medical Supermarket are great! Good range of stock, reasonably priced and excellent next day delivery.
December 31, 2021
Reply from Medical Supermarket
Thanks for your review Katherine! Glad to hear you are happy all round! All the best for the New Year! 😊
Reply from Medical Supermarket
Thank you for your review Zahid! Glad to hear your order arrived quickly!
Exceptional support & service - Highly recommend
Summary: For us, this team took time to understand our needs, got us the information we needed to make our choice, then made sure delivery took place promptly and with minimum disruption. Perfect! Detail: My elderly father needed an adjustable bed, and the manufacturer doesn't sell to the public. the Medical Supermarket team (Amanda initially, then Amanda and Lena) did an excellent job of sourcing the information I needed to choose the correct bed, arranging supply through the company, arranging delivery/installation, and proactively managed the timing of delivery, the rescheduling when some parts didn't arrive at the depot, delaying installation etc. They were proactive, courteous, professional, and I know they were always chasing things on our behalf, finding ways to overcome all the obstacles we faced.
this was so much more support than we had from other on-line suppliers, and was just what we needed. I am delighted with their service/support, and will certainly use them again should the need arise.
November 17, 2021
Unprompted review
Reply from Medical Supermarket
Thank you so much for your kind words Ian. It has been a real pleasure dealing with you, your patience and understanding has really helped throughout the whole process, I am pleased that everything has worked out! 😍
Reply from Medical Supermarket
Thank you so much for the great review Elaine! :)
Excellent service.
October 14, 2021
Reply from Medical Supermarket
Thanks for your review Sueli, a pleasure working with you so far! Looking forward to helping you with future products and services 😊
Reply from Medical Supermarket
Thank you for the great feedback! :)
Fantastic Service and Support
Such a wonderfully helpful and friendly team - saved me when my vaccine fridge suddenly broke down. To have a new one delivered that same week was just amazing, especially during Flu season. Would recommend them to everyone!
October 4, 2021
Reply from Medical Supermarket
Thank you for the lovely review Nicole, we are happy that we were able to help you out! :)
Always a good selection
Always a good selection, stock information and waiting times are visible and prompt delivery.
October 4, 2021
Reply from Medical Supermarket
Thank you for the great feedback Catherine! :)
Thanks for the great service
September 19, 2021
Unprompted review
Reply from Medical Supermarket
Thanks for your review Ben!
Good experience as new customer
I bought Tegaderm dressings from this company, having been given them in hospital and found them to be brilliant. Very happy with the service. The webpage shows stock levels but as what I was looking for was 0, I called Customer Services for a lead time. Call was answered quickly and the person I spoke to was pleasant. They told me it would be a week, which is what it turned out to be.
I’d never heard of this company before but from my experience they are reputable and I would use them again. Price competitive for what I purchased.
September 18, 2021
Unprompted review
Reply from Medical Supermarket
Thanks for your review Olivia, glad to hear that you happy to use us again 😊
Great Company, Great Service
Great Company. I was more than happy with the service I received. Very helpful 👍
September 16, 2021
Unprompted review
Reply from Medical Supermarket
Thanks so much for taking the time to review us Craig 😁
Very happy with the service
Very happy with the service. Delivery arrived quickly. Will certainly be using again. 👍
August 20, 2021
Unprompted review
Reply from Medical Supermarket
Thanks so much for your review Paul, looking forward to working with you again! 😊
Very Happy with Medical Supermarket, not quite so much with Fed Ex
Excellent service.
We had tried many web-sites that listed the product we were looking to buy, but on contacting them we found they were out of stock.
We contacted Medical Supermarket, who replied quickly, and confirmed that they had stock.
I ordered, and it was delivered very quickly.
My only issue was with Fed Ex who did the delivery - we did not receive any notification from them of dispatch or delivery time, and they turned up at 7.25am with it! Luckily the driver left it at the rear of the house and posted a note to say where it was.
August 19, 2021
Unprompted review
Reply from Medical Supermarket
Thank you so much for taking the time to review us Ian. Very pleased to hear that you are happy with Medical Supermarket. With regards to the delivery service apologies about this arriving so early with no notification, glad that the driver left a note. If you need anything further please let us know.
Reply from Medical Supermarket
Thanks for your review Carol!
Excellent service and quick with my…
Excellent service and quick with my order sending it through. Very happy
July 11, 2021
Unprompted review
Reply from Medical Supermarket
Thanks for your review Claire, glad to hear everything went well and you are happy!! 😊
Brilliant customer service
Brilliant customer service. Great website makes ordering easy
July 5, 2021
Unprompted review
Reply from Medical Supermarket
Thank you for the fab feedback Ellie! :)
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