Was searching for product to keep my mum secure in bed as no sides provided with hospital bed due to new rules which do not take individuals into account. These wedges with connecting sheet are brilli... See more
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Ease of use website ,all products clearly explained. Great description and photographs. Order arrived well packaged ,with full instructions and within 24 hours . No issues at all,would happily utilise... See more
Easy to order and fast delivery. Aircast is a fantastic cryotherapy option and saves the hassle of having to keep replacing a bag containing ice cubes. Yes, it needs ice cubes but it is a much... See more
I ordered the remote control for my neighbour who will be 106 years old on 26th November and was having trouble working her old remote as she doesn't see so well. The package came on time and when I g... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.6
Excellent
6K reviews
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Did everything it was supposed to…
Did everything it was supposed to do,Arrived on time . Was exactly as stated and does the job.
September 10, 2026
Fast service and good value for money
September 15, 2026
Knee support
Top notch product that works. Sent hassle free in the post. Good value for money.
September 10, 2026
I get supplies quickly and haven't had…
I get supplies quickly and haven't had to panic whilst waiting for supplies.
September 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Breach of statutory rights
Breach of statutory rights
Order number MED237262.
I bought a Photizo Pain Relief device from Medical Supplies on 23 April for £296. Less than six months later it has completely died, it won’t switch on or charge.
I contacted Medical Supplies, followed their troubleshooting steps and asked them to sort it out. Instead, they’ve repeatedly told me to contact the manufacturer, despite the fact I bought it from them and my Consumer Rights Act rights are against the retailer.
I’ve explained this to them more than once. They’ve now simply stopped replying and I’ve been left with a £300 paper weight.
I’m now escalating it through Citizens Advice and Trading Standards, and if they still refuse to deal with it I’ll take the matter through the small claims court.
September 22, 2026
Unprompted review
Reply from Medical Supplies
Dear Bruce,
Thank you for your review. We are sorry about the issues you have experienced with your device and that you feel our service has not met your expectations.
When an issue is reported with this particular product, our usual first step is to provide the manufacturer's troubleshooting guidance and, where this does not resolve the issue, to refer the customer to their technical team. This process is intended to identify and resolve issues remotely where possible, avoiding the need for the device to be returned unnecessarily.
We appreciate that the troubleshooting steps have not resolved the issue in your case.
We are now arranging for the device to be returned to our warehouse so that we can take this matter forward directly. We have sent you a separate email with further information regarding the return and the next steps.
We apologise for the inconvenience caused and hope to have this matter resolved for you as soon as possible.
Kind regards,
Victor
Medicalsupplies.co.uk
Experience was fine
Experience was fine. Delivery was a day later than told, but didn’t cause a problem.
September 9, 2026
A satisfactory delivery.
September 14, 2026
Good website with reviews to help…
Good website with reviews to help choice of cushion for an ambulant skinny elderly person. Delivery was swift.
September 9, 2026
Good informative website,
Good informative website,
Product arrived promptly
Brace seems useful
September 14, 2026
Excellent service
Excellent service with good easily identified products. Hard to purchase some things in the north of Scotland.
September 10, 2026
Ordered and delivered next day
Ordered and delivered next day , boot was just perfect
September 9, 2026
I take we are commenting on hospital
I take we are commenting on hospital
Type socks
Yes they are good perhaps we should have brought smaller size
We will be ordering more
Not sure if the grip is so good after I washed them They are needed my husband has fallen again can’t use slippers they are dangerous
September 7, 2026
Really good experience
Really good experience, great product, good value and excellent service. Thankyou.
September 7, 2026
Good value of money.
September 7, 2026
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