Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
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Bought suction machine to irrigate my sinuses. I feed saline solution with a touch of iodine into one nostril and use the suction pump in other nostril to clean out sinus. This issue stemmed from an i... See more
Medical Supplies website was easy to navigate and easy to place orders. My items were dispatched quickly and arrived within a couple of days. The lumbar support belt is excellent quality, at a rea... See more
Great service and product is brilliant. My husband had a knee replacement operation and this product was just what he needed to help with his recovery. Ordered one day arrived the next day, packaged w... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.6
Excellent
5K reviews
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Very poor return policy.
July 15, 2026
Reply from Medical Supplies
Dear Malcolm,
Thank you for taking the time to leave your review.
We are sorry that you were disappointed with our returns policy.
After you contacted us, we issued your returns authorisation, containing all relevant return instructions on the same day. Once your item was received back at our warehouse and processed by our Returns Team, your refund was issued in full.
Whilst we appreciate that our returns policy may have not met your expectations, we are pleased that we were able to process your return and refund promptly.
Kind regards,
Victor
Medicalsupplies.co.uk
Ordered a Trubliss Pillow came very…
Ordered a Trubliss Pillow came very well packaged and flat vacuumed packed, which has not been the case from other suppliers.
July 14, 2026
Efficient and fast delivery when needed
July 14, 2026
Wide range of products, helpful staff on phone.
The staff on the phone are very helpful. The website offers a great range of goods - from heat therapy for arthritic animals to knee supports for clumsy sporting children. Delivery is fast and efficient.
January 21, 2026
Fast delivery
Fast delivery. Product exactly as described at a good price. Can recommend.
July 17, 2026
Very speedy delivery and great quality…
Very speedy delivery and great quality product.
July 17, 2026
Avoid
Avoid: products extremely poor and not as described. Will not accept returns. Am having to refer in to my local Trading Standards. This is one of many subsidiaries set up by the sibling Directors covering the lucrative self-care market. I would suggest reviewing the Companies House records for Health and Care Ltd, and the Directors' eye-watering remuneration, but also reviewing the diversity of websites set up in various areas of apparent 'expertise' in the provision of care products.
July 30, 2026
Unprompted review
Reply from Medical Supplies
Dear Elspeth,
We are disappointed to read your review and must firmly reject any suggestion that MedicalSupplies.co.uk is anything other than a legitimate and established retailer committed to treating its customers fairly.
For clarity, when you contacted us, we explained how the item you purchased is designed to operate and confirmed that it was operating as intended. We also explained that, due to the nature of the product, it is subject to specific returns restrictions once opened and used. These restrictions are clearly displayed before purchase and must be acknowledged during the checkout process. As the item was not faulty and had been opened and used, we were unfortunately unable to authorise a return
We appreciate that the item did not meet your expectations. Nevertheless, we do not accept that it was misdescribed, nor that our decision to decline the return was unreasonable. Our decision was based on the fact that the item had been opened and used, together with the returns terms accepted when the order was placed.
Finally, the comments concerning our company structure have no bearing on the circumstances of your order. As a family-owned and operated business, we remain committed to transparent policies, accurate product information and professional customer service.
Kind regards,
Victor
MedicalSupplies.co.uk
very comfortable wheelchair
very comfortable wheelchair, plenty of room and very quick delivery
July 16, 2026
The trigger finger splint that I…
The trigger finger splint that I ordered and now wear on a thumb is really helpful and easily managed. It arrived the day after my order was made, well within the five days stipulated by the company when I ordered.
July 15, 2026
Good price and prompt delivery.
June 29, 2026
Pressure Relief Cushion
The cushion my Mum received she said was the most comfortable cushion she has ever sat on! So well done. She's not easily pleased!
July 13, 2026
My cruches broke
My cruches broke and I needed replacement fast, and you provided that. I will defenitely shop with you in future. Also I sent you a email with a query which you answered immediately. So very happy customer here.
July 13, 2026
Easy ordering and good communication re…
Easy ordering and good communication re delivery. The supports are lightweight and comfortable to wear. Give a good level of support to joints without impeding function. All in all ,extremely happy with purchase and service.
July 10, 2026
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