MedicareAdvantage.com Reviews 2,961

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the process smooth and stress-free. Many people highlight the exceptional customer service, noting that representatives are patient, clear in their explanations, and genuinely focused on finding the best solutions for individual needs. The overall user experience is described as easy and efficient, with many appreciating the detailed guidance provided. However, some people were dissatisfied with the subscription process, mentioning issues like long call times, being transferred multiple times, and having to repeat information. A few other people also felt that they did not get to explore all available plan options.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise agents like... See more

User experience

Reviewers highlight positive aspects of user experience. Customers found the explanations easy to understand,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the patience,... See more

Subscription

Users describe ambiguous interactions with subscription plans. Many customers were pleased with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been overwhelmed by all the Medicare Advantage options, but working with the team at MedicareAdvantage.com made everything so much simpler. My agent patiently walked me through every plan, asked... See more

Rated 5 out of 5 stars

Marilyn was absolutely the best. Very patient and concise with the process... although it took a long time, she did bring a sense of ease to the process. Punky also was very thorough in her explanatio... See more

Rated 5 out of 5 stars

Selecting a Medicare Advantage plan can be daunting. But with the help of Medicare Advantage's licensed Insurance Agent, Patrick, I am confident that I selected a plan to fit my unique needs. Patric... See more

Rated 5 out of 5 stars

Lauren Freeman, was very clear explaining the different choices that would work for me, she wanted to make very clear the pros and cons of each one before deciding. I am sure that i choose the best op... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency

Information provided by various external sources

Expand your Medicare coverage with a Medicare Advantage Plan. Some plans may offer additional coverage for prescription drugs, dental and vision.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

The person I talked with was awesome

The person I talked with was very knowledgeable about all the different plan that were available in my area, I was impressed that she made the recommendation, and got me the perfect plan for me. And then the third party representative was also knowledgeable and helped to seal the deal.

February 16, 2025
Rated 4 out of 5 stars

In general

In general, I am pleased with the attention and coverage of my medical needs. But I am encountering a problem with billing now that, frankly, is upsetting. After several dental procedures were pre-authorized with zero payment from my part, I am being billed for close to a $1,000 from the doctor´s office. An appeal made a week ago has met with silence.

January 9, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Hi Julia, thanks for reaching out. A member of our team will be in touch to help you with this!

Rated 4 out of 5 stars

I can't tell you anything as i don't…

I can't tell you anything as i don't even have my policy till Feb

January 20, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Hi Janet, could you elaborate further on your experience with us? We'd love to hear back to make your experience even better.

Rated 5 out of 5 stars

Went above and beyond to help me

I was very happy with my over all experience. They took their time to find the best plan for my over all needs. Went over my benefits in depth to make sure I understand everything about the benefits I was going to be receiving. Explained everything about each benefit in my plan and how everything in my plan works.

January 15, 2025

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