MedicareAdvantage.com Reviews 2,961

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the process smooth and stress-free. Many people highlight the exceptional customer service, noting that representatives are patient, clear in their explanations, and genuinely focused on finding the best solutions for individual needs. The overall user experience is described as easy and efficient, with many appreciating the detailed guidance provided. However, some people were dissatisfied with the subscription process, mentioning issues like long call times, being transferred multiple times, and having to repeat information. A few other people also felt that they did not get to explore all available plan options.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise agents like... See more

User experience

Reviewers highlight positive aspects of user experience. Customers found the explanations easy to understand,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the patience,... See more

Subscription

Users describe ambiguous interactions with subscription plans. Many customers were pleased with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been overwhelmed by all the Medicare Advantage options, but working with the team at MedicareAdvantage.com made everything so much simpler. My agent patiently walked me through every plan, asked... See more

Rated 5 out of 5 stars

Marilyn was absolutely the best. Very patient and concise with the process... although it took a long time, she did bring a sense of ease to the process. Punky also was very thorough in her explanatio... See more

Rated 5 out of 5 stars

Selecting a Medicare Advantage plan can be daunting. But with the help of Medicare Advantage's licensed Insurance Agent, Patrick, I am confident that I selected a plan to fit my unique needs. Patric... See more

Rated 5 out of 5 stars

Lauren Freeman, was very clear explaining the different choices that would work for me, she wanted to make very clear the pros and cons of each one before deciding. I am sure that i choose the best op... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency

Information provided by various external sources

Expand your Medicare coverage with a Medicare Advantage Plan. Some plans may offer additional coverage for prescription drugs, dental and vision.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 2 out of 5 stars

Took over an hour to complete with an LLC and kids screaming in background.....??

Took over an hour to complete when I had already done all the work online myself. I should have just completed the app myself online. After the hour to fill out an application, I was transferred to someone else (who I don't know) & she had kids screaming in the background non-stop and so loud I couldn't focus. After giving all my info to the first person (hour long call) she then asked me to give it again.. Why? The company was an LLC....?? which made me incredibly nervous how the call was handled. She said she wanted to pull up my information on another website to ensure the info I gave was correct. Why? Who is this LLC working United Health Care and Medicare applications I could have completed myself online??

November 4, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Hi Dianne, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 862-296-5338 so we can assist you.

Rated 5 out of 5 stars

Expert help from a licensed agent

I got to speak with a licensed agent who went into detail about what would work for me. He was very clear and explained things very well. I was very happy with the outcome as I found the right plan for me and was able to enroll immediately

November 3, 2025
Rated 5 out of 5 stars

Do your research

Since I had researched policies, she confirmed what I found as well. She went through all my doctors and medications so my coverage is consistent for 2026.

October 29, 2025
Rated 5 out of 5 stars

My license agent Denise was very…

My license agent Denise was very congenial and concise about all my questions. She took her time explaining everything and was unrushed to complete the application process. I would recommend her to any customer looking for insurance needs.

October 28, 2025
Rated 5 out of 5 stars

The rep took the time to answer all of my questions.

I was given the impression that she had all the time in the world to help me understand all about the Humana Choice Give Back Plan. Then we realized that my current plan did not include my current physician. We entered the new doctor I had been directed to see. I feel educated and ready to go when the 2026 Year begins.

October 24, 2025

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