MedicareAdvantage.com Reviews 2,961

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the process smooth and stress-free. Many people highlight the exceptional customer service, noting that representatives are patient, clear in their explanations, and genuinely focused on finding the best solutions for individual needs. The overall user experience is described as easy and efficient, with many appreciating the detailed guidance provided. However, some people were dissatisfied with the subscription process, mentioning issues like long call times, being transferred multiple times, and having to repeat information. A few other people also felt that they did not get to explore all available plan options.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise agents like... See more

User experience

Reviewers highlight positive aspects of user experience. Customers found the explanations easy to understand,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the patience,... See more

Subscription

Users describe ambiguous interactions with subscription plans. Many customers were pleased with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been overwhelmed by all the Medicare Advantage options, but working with the team at MedicareAdvantage.com made everything so much simpler. My agent patiently walked me through every plan, asked... See more

Rated 5 out of 5 stars

Marilyn was absolutely the best. Very patient and concise with the process... although it took a long time, she did bring a sense of ease to the process. Punky also was very thorough in her explanatio... See more

Rated 5 out of 5 stars

Selecting a Medicare Advantage plan can be daunting. But with the help of Medicare Advantage's licensed Insurance Agent, Patrick, I am confident that I selected a plan to fit my unique needs. Patric... See more

Rated 5 out of 5 stars

Lauren Freeman, was very clear explaining the different choices that would work for me, she wanted to make very clear the pros and cons of each one before deciding. I am sure that i choose the best op... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency

Information provided by various external sources

Expand your Medicare coverage with a Medicare Advantage Plan. Some plans may offer additional coverage for prescription drugs, dental and vision.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Rep Katrina Watson was fantastic

Rep Katrina Watson was fantastic. She explained my new benefits thoroughly. She was friendly and made the entire phone call enjoyable. She knew how to provide me with the details of my new plan quickly. I appreciated her pleasant demeanor and professional attitude.

October 21, 2025
Rated 1 out of 5 stars

I tried talking to United Healthcare…

I tried talking to United Healthcare Advantage rep.
I was transferred 3 times and I was giving the wrong phone numbers to reach the right person for United,
this was very frustrated and people were so unprofessional, and they were not able to help me whatsoever,,,

October 14, 2025
MedicareAdvantage.com logo

Reply from MedicareAdvantage.com

Hi, Marlene, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 862-296-5338 so we can assist you.

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