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See what reviewers are saying

Rated 5 out of 5 stars

Teresa Shook is the kindest, most helpful person I have ever dealt with! I can’t say enough about her knowledge, and professionalism. She explained everything so patiently and plainly. I will recom... See more

Rated 1 out of 5 stars

Called twice, on hold 30 minutes first time, an hour second time, then disconnected. I changed my name at April 11th appointment. I received my Social security card, but need Medicare card. Medicare... See more

Rated 5 out of 5 stars

Evonna was exceptional. She listened, asked questions, provided recommendations and WHY recommending to go that direction. Answered all our questions and worked with us filling out the applications.... See more

Rated 5 out of 5 stars

My agent Sharon was very helpful and explained all the plans. She showed me what would be most beneficial for my situation. I could never have navigated through this by myself and gotten the same re... See more

Company details

  1. Health Insurance Agency

Written by the company

Medicare USA is a service of Health Plan One, LLC and offers Medicare plans from the top national insurance companies. We strive to help the customer select the highest quality product that best fits their financial and health care needs. Medicare USA Licensed Sales Agents have years of experience working in the health insurance industry and are expertly qualified to help you find a plan. Our agents will review your needs, your medications, your doctors, and your budget to arrive at the plan that matches your unique situation. Selecting a health care plan can often be an overwhelming and confusing process – Medicare USA is here to help.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

993 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service throughout the Medicare application and procurement of supplements. Explanations of plan benefits and costs were clear and easy to understand. Representative stayed with me through the Medicare application process that took many weeks.

February 18, 2022
Rated 5 out of 5 stars

Outstanding support

Outstanding support! Excellent customer service. Willingness to research plans to find the best plan for me. Client oriented. Knowledgeable. Caring attitude. Committed. Follow through!

February 16, 2022
Rated 5 out of 5 stars

We were referred by a friend and…

We were referred by a friend and neighbor. Mr Delbow was very knowledgeable and guided us through the options that made our plan best for us. We would recommend this valuable service to others. We thank him for his patients and expert advice.

February 10, 2022
Rated 2 out of 5 stars

Extremely displeased customer

I'm new to Medicare my services started on 02/01/22, I called to get coverage for my meds. After almost an hour phone call with the representative going over my meds and telling her what pharmacy I used, she assured me that my pharmacy was covered under the plan she recommended come to find out my pharmacy was not a provider and therefore I was extremely displeased. I called Medicare and the next representative told me there was nothing she could do which I found out was not the case. My pharmacist helped me with a new plan that would fit my needs. Got a phone call from the new plan stating I had to have a good reason for switching. I explained to her and she was extremely helpful.

February 3, 2022
Rated 2 out of 5 stars

Finding a plan was easy, but prepare yourself for telephone spammers.

Finding a plan was easy. Thank you! But as soon as I entered my telephone number, I was overwhelmed with medical providers trying to get me to switch to their plan. I didn't appreciate how freely my phone number was made available.
I continue to receive multiple phone calls claiming they're calling from Sweet Idaho. I am convinced that many of the call centers are spoofing calls because I moved from Idaho. The calls start at around 8 AM and continue throughout the day. You are doing a disservice by being so free with the phone numbers provided to you.

October 1, 2021
Rated 3 out of 5 stars

I felt the instructions seemed to be…

I felt the instructions seemed to be somewhat confusing. I have been looking at the information with the mind set of getting the medical team(s) with not too much confusion. I would see pop up Icons that offered assistance however, my mind set then was "I am in it this far I might as well continue on."

I have a good feel for what I want to have both in doctors and dentists. However, the end result for myself is to have a good feel for the doctors and dentists who are local and in the Medicare system.

September 26, 2021
Rated 1 out of 5 stars

None of the plans are useful!!!

None of the plans are useful to anyone who needs extensive dental work! The max I see is a$2500 coverage. Not even close to the $17000 it costs for 3 or 4 implant AFTER UNITED HEALTHCARE PAYS THE 1ST $1000!
Also, a few months ago I got socked with an almost $600 for 2 visits to a neurologist for headaches! I didn't even get up on the table!
AND if I switch plans, I get denied because of preexisting conditions!?! It would be nice to be told that ahead of time!
Is it any wonder seniors don't go to doctors when they should!

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

My experience

I had a wonderful experience the representative was very patient and knowledgeable about the service I that fit my needs

September 21, 2021

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