Medicgrow Reviews 

74
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Amazing light have almost finished my first grow under this light and I will say I've noticed a yeild difference and also the settings are set at great power spots meaning after you figure out the ppf... See more

Rated 5 out of 5 stars

I've seen the negative reviews, but so far we've had an excellent experience. We switched from 3 Mars Hydro FCE3000's to 2 of the fold 8s in our 4x8, and we only run them at 50%, but the plants are do... See more

Rated 1 out of 5 stars

I purchased 2 Spectrum X 880 watt LEDs from the MedicGrow website. They both quit working within months of using them. MedicGrow replaced one LED for free but the replacement was damaged during shippi... See more

Rated 1 out of 5 stars

Awful customer service. My 1000w light started malfunctioning within the year warranty. The only options offered by medic grow were a 50% refund or an 800w replacement light. They refused to replac... See more

Company details

Written by the company

Medic Grow is the only brand in the LED grow lights industry that designs, researches & develops, manufactures, distributes, advertises and sells its own brand.


Contact info

3.8

Great

TrustScore 4 out of 5

74 reviews

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3.8

All reviews

(74)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Medic Grow is a ripoff!

I bought a 1000 watt light during a Black Friday sale and installed it in December 2024. Two of the LED bars would not light. I attempted multiple times to contact customers service. Three weeks later they sent me an email. CS demanded I send them a lot number from the fixture that does NOT exist! Medic Grow refuses to refund my money or send me 2 replacement light bars. Stay as far away as possible from Medic Grow!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Faulty products recall needed

Terrible product and even worse customer service. I purchased 15 lights and had issues with all of them blinking at over 40% power. They have known driver issues and should be taken to court.

June 6, 2024
Unprompted review
Rated 2 out of 5 stars

👍 poor customer service.

The lights were good. I have bad eyes and the Guage to read the differant light settings wore off. I could not find the manual so I reached out three differant times. Finally, had a rep reach out but he did not provide me with a copy of the manual I requested. Very disappointing. Especially after investing in three of your lights.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

All I know is that since I got my ez-8…

All I know is that since I got my ez-8 I v grown fire the very best. As soon as it came I hung it in the tent I was still in veg for about 3weeks more I thought ,turns out only needed half the time , flipped in a week to flower. Fire baby. Thank you Medicgrow.

March 4, 2025
Unprompted review
Rated 4 out of 5 stars

Great product

I bought a smart 800 in 2021 and it’s still going strong. Since then I added 3 more and me and my plants love them. I have 2 spider farmers that no longer work and I wouldn’t buy another one. I’m really happy with medic grow and the only reason I gave it 4 stars was the learning curve for set up was a little tricky at first.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased the Medic Grow 5x5…

I recently purchased the Medic Grow 5x5 Grow Tent, and I am beyond impressed! This tent is built with high-quality materials and has a sturdy, durable frame that ensures it will last for years. The reflective inner lining is fantastic for maximizing light distribution, which has made a noticeable difference in the growth of my plants. They’re thriving with even, consistent light, which has really helped them grow stronger and healthier.Setting up the tent was straightforward, with clear instructions and all the necessary components included.Overall, I highly recommend the Medic Grow 5x5 Grow Tent for anyone looking for a reliable, spacious, and well-designed grow tent.

January 16, 2025
Unprompted review
Rated 4 out of 5 stars

As a passionate plant grower

As a passionate plant grower, I am always on the lookout for top-quality grow lights to support my plants' needs. Recently, I purchased the NEO-780 MedicGrow, and it has completely exceeded my expectations. From the moment I started using it, I was blown away by its performance. The light provides exceptionally uniform distribution, ensuring my plants receive the energy they need to thrive. Since making the switch, I’ve noticed remarkable changes—my plants are growing stronger, their leaves are fuller and more vibrant, and their flowers are bloomingThe overall experience with the NEO-780 has been fantastic. Its sleek, modern design fits perfectly into my setup, and the installation process was quick and hassle-free. I also love its intelligent control system, which automatically adjusts the light intensity and timing based on the specific needs of me. This feature makes it so much easier to maintain optimal growinBeyond its performance, the durability of the NEO-780 is truly impressive. Built with high-quality materials and impeccable craftsmanship, it continues to deliver outstanding results even after long-term use. I’m confident that this grow light will remain a reliable part of myIn short, the NEO-780 MedicGrow is an outstanding grow light that delivers excellent results. Its superior lighting effects, user-friendly features, and robust durability make it an essential tool for any plant enthusiast. If you’re searching for a reliable and high-performing grow light, I can’t recommend the NEO-780 MedicGrow enough—it’s a game-changer for plant growers like me!

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Dimmer switch

Dimmer switch: ordered Dec 11. It is 12-31 & it hasn't come in.

December 31, 2024
Unprompted review
Medicgrow logo

Reply from Medicgrow

Thank you for reaching out to us. We apologize for the delay in receiving your dimmer switch ordered on December 11. Let me check on the status of your order right away.

Could you please provide your order number or any additional details to help us locate your order? We’ll do our best to resolve this for you as soon as possible.

Thank you for your patience, and we apologize again for any inconvenience this may have caused.

Best regards,
Medic Grow

Rated 1 out of 5 stars

Garbage Company with worse Customer…

Garbage company with worse Customer Support.
Spectrum X 880w started failing at 6 weeks of usage. Contacted support and all they will offer is half what I paid as a refund IF I send the light back or they say they will send me a Smart 8 as replacement. They refuse to replace the light I purchased, saying it is out of stock. But it isn't. It is currently in stock and on sale... This company is a pure scam. 5 year warranty my rear....

Edit: 12/13/24 -
I took a partial refund, which means I basically rented a light for a few weeks that cost half it's total price. This comapny is definitely a scam. It took me posting this here to get anything at all. I'm glad to be done with them and will never do business with these people again. I would advise anyone else looking into this company, to steer far away.

November 28, 2024
Unprompted review
Medicgrow logo

Reply from Medicgrow

Dear Sir,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. Your satisfaction is very important to us, and we deeply regret that our service did not meet your expectations.

Regarding your Spectrum X 880W, we understand your frustration and concern about the warranty process. We want to assure you that we are committed to resolving this issue fairly and transparently.

It appears there may have been some miscommunication regarding the product's availability. We will immediately review our inventory status to confirm whether a replacement unit for the Spectrum X 880W can be provided. If it is indeed available, we will prioritize shipping the replacement to you.

Alternatively, if you prefer, we are happy to revisit the compensation or replacement options to ensure they align with your expectations and our warranty policy.

Please allow us to investigate this matter further and provide you with an update as soon as possible. We appreciate your patience and understanding while we work to make this right.

If you have any further questions or details you'd like to share, please don't hesitate to reach out directly to [contact email/

Thank you for bringing this to our attention, and we will do our utmost to resolve it

Best regards,
Medic Grow

Rated 5 out of 5 stars

Fast Delivery, Minor Issues Resolved

I received my fixtures quicker than expected, which was great! Unfortunately, one of the fixtures had two faulty slots. Luckily, customer service was responsive and sorted it out quickly. A minor hiccup, but it’s working perfectly now, so I’d still recommend it.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very user-friendly

The smart 8 light is very user-friendly, with handy control knobs and a nice built-in display. It’s easy to set up and use, but honestly, for the price, I was expecting a bit more in terms of features. Still, it gets the job done and performs well.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Working Great + customer service

I received my fixtures way sooner than expected, which was great! Downside is one of the fixtures, 2 slots were not working, reached out to customer service and they resolved the issue in a timely manner. Definitely will be getting a couple more fixtures in the near future!

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Love my Fold-8 from these guys

Love my Fold-8 from these guys. Plants love it as well. They were in flower already and slapped this bad boy in there and let me tell you the trichome production and bud size doubled noticeably within 2 weeks. Quick shipping flawless transaction.

October 15, 2024
Unprompted review

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