Medifintech Reviews 620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the highly knowledgeable staff. Customers found the team to be incredibly responsive and helpful, making complex processes like NHS pensions and the McCloud remedy much easier to navigate. Many appreciated the clear communication and efficient handling of their queries, often highlighting the personalized approach and quick turnaround times. Reviewers frequently mentioned feeling reassured and supported, with the team going above and beyond to clarify figures and help with financial planning, even for those with complex situations. The user experience was consistently described as smooth and straightforward, saving people significant time and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as superb, excellent, and even 7-star.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many expressing gratitude for the clear,... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been wort... See more

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

620 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Pension relief!

I can't thank Medifintech enough for patiently and expertly leading me through what would otherwise have been an overwhelmingly daunting, labyrinthine NHS Pensions process.

In the run-up to retirement they produced a detailed, comprehensible and accurate projection of pension benefits, then helped with the application process until payments commenced, and are continuing to advise on recouping 'scheme pays' tax charges following the McCloud judgment.

Fair fees, no commission, too.

Definitely, your one-stop shop for all things pension-related!

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Helped me immensely. Very personal service who respond to any questions. Helped me understand a lot of my pension and I am now feel fully informed (and not worried that I wasnt). I have been telling all my colleagues about Medifintech and could not recommend them more highly. Thank you.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great pension support

Medifintech have been enormously helpful to me.
They have helped me navigate through complex pension & pension-tax considerations, been very clear with explanations and requests, and responsive in a very timely manner.
I couldn't rate them more highly to anyone seeking pension advice

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

McCloud solution

If you like me, had a headache at the mere mention of RPSS and McCloud - you need Medifintech. A work colleague recommended them. I filled in their on line form, submitted the necessary documents and they sorted the rest. They were amazing, even filling in the claim form to recover the cost involved! I can not believe there can be any solution better out there, than the service they provide.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Professional & Efficient

Elisha did a fantastic job in carefully explaining the different options, which has put me in a more informed position.

Medifintech both in terms of the RPSS service and now my pension quote, have been excellent and I would highly recommend them.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

NHS pension made simple

An NHS pension is usually an inpenetrable conundrum for medics. The team make it clear and understandable. I now know what I can get and when I can get it through a range of retirement ages.
A single error in 2016 was spotted and corrected. This has resulted in an extra grand a year in pension and more importantly saved me a £45K tax bill.
You get what you pay for in life.This is worth every penny.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and professional service…

Very helpful and professional service from start to finish. Very responsive to question on email and helpful with calculating tax position, including spotting an error and correcting it. For me, at least, trying to understand or do any of this myself was impossible; and my accountant couldn't do it either.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Medifintech

Excellent service from Medifintech. The whole process was quite easy in terms of the information required and the support they give in helping you provide it. All queries responded to quickly. The TEAMS call was amazing as Jack talks through the figures and explains them. He got me to consider a retirement option I'd not previously thought of, and which I will now seriously consider. I cannot praise them highly enough and will use them for McCloud remedy as soon as I get the figures

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Really excellent and personal service

Really excellent and personal service. I liaised with Jack and his knowledge, personability and reassurance was great. I feel clearer about my financial future and pension. Highly recommend!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very trusted, excellent reputation from previous doctors.
Jack Needham is most helpful and with a vast experience and knowledge of the NHS pension fund making the difficult process of NHS pension understanding easy. The service is tailor made for busy NHS staff because the information you get back is what is needed to make an informed choice for pension evaluation which is customised for clients.
He and his staff go out of their way to help and expediate forms to help a client meet deadlines. This shows it is a professional company with an outstanding knowledge base of all matters relating to pension and staff pay, but with a human and compassionate touch.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I have tried many and this is by far the best and most honest of all. This was absolutely fantastic and helped me to know precisely what my NHS pension could be depending on my future choices, and guide my decisions. Highly recommended.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Has helped me make some significant financial decisions regarding my pension which without the data and advice I would not have made. My husband is a chartered accountant and couldn’t praise their services enough. I have now used their services twice.
I would urge anyone who wants to truly and accurately know about their pension to get in touch with them, it’s a small fee when reflecting on the thousands of pounds that could be lost of pension.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Used medifintech to help me with my McCloud calculations

Used medifintech to help me with my McCloud remedy calculations - they were fantastic. Replied to me promptly, explained everything clearly and had forms prepared which made the process as painless as it could have been. They filled in all the details they could on the forms, and explained exactly what I needed to do, including helping with the forms needed to claim back fees from HMRC. No hesitation in recommending them!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used them to deal with the annual allowance remedy paperwork. The process was painless. They responsed almost immediately to my queries and even sent me a partially completed claim form to get my fees back ! Would definately recommend them.

March 21, 2025
Unprompted review

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