MediPet Pet Insurance Brokers Reviews 

1
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TrustScore 3.5 out of 5

3.7

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Company details

  1. Pet Insurance Company

Written by the company

MediPet Pet Insurance Brokers is South Africa’s only dedicated pet insurance specialist, helping pet parents protect their cats and dogs with genuine, comprehensive cover designed around real veterinary care. Founded in 2007 by veterinary nurse Louise Griffiths, MediPet was created from a deep understanding of pets, veterinary treatment and the emotional bond between families and their animals. Today, MediPet is trusted by pet parents and recommended by veterinary professionals across South Africa. Unlike a traditional call centre, MediPet has a passionate, pet-focused team and an in-house veterinary claims team. Their qualified vets understand the treatments, procedures and medical journeys behind each claim, allowing applications and claims to be assessed with knowledge, care and compassion. This is a major reason for their high payout rate. As a specialist broker, MediPet, represents members to the underwriter throughout the underwriting and claims process. Their personal support is a main differentiator in the market of large umbrella insurance corporates. MediPet offers a range of pet insurance options for cats and dogs, from affordable accident-only protection to truly comprehensive cover for illnesses, dental care and holistic wellness, and optional routine care. Whether protecting a new puppy, a much-loved senior cat or anything in between, MediPet offers a range of pet insurance options designed to suit different needs and budgets. What makes MediPet different is their combination of veterinary expertise, comprehensive cover and complete dedication to pets. Cats, dogs and their veterinary care are at the heart of everything we do. For nearly two decades, MediPet has supported South African families through unexpected vet bills and difficult medical journeys. Our goal is to give pet parents peace of mind and the confidence to make the best possible healthcare decisions for their animals.


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3.7

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TrustScore 3.5 out of 5

1 review

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3.7

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1 review in the last 12 months

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Rated 5 out of 5 stars

Real vets and nurses in-house who actually care

MediPet has actual vets and nurses in house who assess all the claims. As a vet, I can call in and know I will be speaking to someone who understands what we do.. and doesn't just sell pet insurance along with car and household insurance. They actually know what we as vets need to be able to do our job properly and they support the vet industry in South Africa.

September 8, 2026
Unprompted review
MediPet Pet Insurance Brokers logo

Reply from MediPet Pet Insurance Brokers

Thank you so much, Tanya! 💚

It really means a lot to hear this from someone in the veterinary industry. Our in-house vet team is a huge part of what makes MediPet different, and we’re so proud to be able to support both pet owners and veterinary teams with people who truly understand the work you do.

Thank you for your lovely words. Your feedback means a lot to the MediPet team!

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