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Rated 4 out of 5 stars

Ordered bulbs for retinoscope. Very competitive price. Order processed quickly and received in good time. One of the bulbs did not work when received. Emailed the company three times (inclu... See more

Company replied

Rated 4 out of 5 stars

Never previously used this company before. Competitive pricing. Quick delivery. Good communication via text or emails through. Minus a star for overly expensive delivery. Bit of a joke massive box for... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 lamps for a projector on Monday the 4t of March at 3pm. They arrived on Tuesday at 1 pm, within less than 24 hrs. Genuine Osram lamps, made in Germany, well packed. The price was the lowes... See more

Company replied

Rated 5 out of 5 stars

Purchased 2 bulbs that came broken in the packaging I emailed the company as it’s usually the curriers and to be fair replaced them straight away So fair play 10 out of 10 for sorting the issue

Company details

  1. Medical Equipment Supplier
  2. Lighting Manufacturer

Written by the company

MedLamps specialises in medical lamps and technical (microscope/projector) bulbs. We supply lamps to a wide range of professions including NHS Trusts, doctors' surgeries, dentists, opticians, veterinary practices and scientific and medical research facilities.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

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Rated 5 out of 5 stars

Premier Audio Leicester

Purchased 2 bulbs that came broken in the packaging I emailed the company as it’s usually the curriers and to be fair replaced them straight away

So fair play 10 out of 10 for sorting the issue

August 13, 2025
Rated 4 out of 5 stars

Damaged bulb received. Poor customer service.

Ordered bulbs for retinoscope.
Very competitive price.
Order processed quickly and received in good time.
One of the bulbs did not work when received.
Emailed the company three times (including video showing the faulty bulb), but not response from them.
Poor customer service.

Update.....Medlamps made prompt contact following the Trustpilot review and organised a refund for the faulty bulb.

August 5, 2025
Unprompted review
Medical Lamps UK logo

Reply from Medical Lamps UK

Hi Louise, I'm sorry you have had issues with your order. We've not received your email. It may be that the video file you sent is too large. I have sent a request for more information. Please reply to that and we will get this issue sorted for you.
Regards

Rated 5 out of 5 stars

Exactly what I needed

Needed a specialist bulb for a projector. This company offered individual bulbs at a competitive price, even allowing for the separate postage charge.

June 28, 2025

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