Medlanes Reviews 

90
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

No doctors available on a Sunday to come and check on a pregnant women!!! Shame on you and the service you advertise!! In my country this kind of practice would not be even allowed to exist!!!!

Rated 5 out of 5 stars

Great solution for the "advanced society" we live in. Both me and my girlfriend have expensive insurances in Berlin, but an appointment sometimes takes days or even weeks. It saved us for an emergency... See more

Rated 5 out of 5 stars

While my business trip to Berlin I unfortunately got sick. Trying to find a doctor that would like to treat me within the same day and that spoke English was almost impossible. I did some research on... See more

Rated 2 out of 5 stars

I called to order a doctor yesterday regarding an offer. Haven't seen the doctor yet but can give you my first impression of this company. First I think the communication comes across as very unprofes... See more

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Company details

  1. Electronics & Technology

Information provided by various external sources

Medlanes wurde aus einen Grund geschaffen: höchstqualifizierte medizinischer Betreuung für jedermann zugänglich zu machen. Unser Service betreut Menschen in Berlin, Hamburg, München, Frankfurt, Köln, Düsseldorf, Dresden, Nürnberg, und Wiesbaden. Dort haben Patienten die Möglichkeit sich vom passenden Allgemein- oder Facharzt zu Hause, im Büro oder Hotel behandeln zu lassen. Ohne Termine oder langer Wartezeiten! Medlanes will die Medizin revolutionieren in dem wir einen freien Zugang für jeden erschaffen. Medlanes was founded for one basic reason, to provide the highest quality of healthcare to anyone in need. We give everyone in Berlin, Munich and Hamburg the possibility to book an appointment with any kind of doctor from the comfort of your house, office or no matter where you are. Medlanes will revolutionize healthcare, and we aim to change the world! We truly provide health care without borders.


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1.5

Bad

TrustScore 1.5 out of 5

90 reviews

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1.5

All reviews

(90)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service ! I got an appointment with an eye doctor immediately. Dr. Kraffel was very friendly and professional, I can only recommend him and Medlanes

June 23, 2018
Unprompted review
Rated 5 out of 5 stars

Worth for the convenience and peace of mind

Woke up at 3 am on. Saturday with a terrible ear ache. Decided to wait until the morning for any improvement, but at 7 am, it was clear that the pain was getting worse, not better. Called MedLine at 8 and by 10 am, a doctor knocked on my door and gave me peace of mind without having to carry two kids to the hospital or a dr’s office on a Saturday morning. By 10:30, we were able to carry on with our day, even if slowly because of mild pain. Totally worth it.

April 28, 2018
Unprompted review
Rated 5 out of 5 stars

Medlanes is really good medical …

Medlanes is really good medical service, and it will save many lives as medlanes operators are very responsible and hospitality.
I am sure that German, UK and Switzerland users will be very happy to use this app and think medlanes is salvation for their life.
Time will tell the evidence if you guys try to use this medlanes app.

July 6, 2017
Unprompted review
Rated 5 out of 5 stars

Great!

I was sick, and the last thing that I wanted to do was to leave my room and stay even more hours in a doctor's waiting room. Thank to medlanes I got a doctor that came to my place and also gave me a prescription.

July 6, 2017
Unprompted review
Rated 5 out of 5 stars

Fast and supportive

Already used three times, always fast and supportive! Very happy I can have the doctor visiting us, especially having two small kids.

April 19, 2017
Unprompted review
Rated 2 out of 5 stars

Unprofessional

I called to order a doctor yesterday regarding an offer. Haven't seen the doctor yet but can give you my first impression of this company. First I think the communication comes across as very unprofessional. When I called yesterday I expected to "hear the offer" from the agent. I had to actively ask about the offer. Had I not asked I would not know for example that prescription cost money. There was no information.The lady I talked to yesterday told me I would get to see a doctor today between 11 and 14. They would call me today to let me know exactly when. Today a lady calls and says a doctor can't see us before 8 pm. First of all my daughter will be sleeping by then and If it takes this long to get a doctor to come see you then I can just go to my normal doctor. Less waiting time.

March 1, 2017
Unprompted review
Medlanes logo

Reply from Medlanes

Dear Susi, we are glad to hear that one of our team members was able to get in contact with you and resolve the mistake. If you have any concerns in the future, do not hesitate to contact the number on our website (or e-mail), where a dedicated client specialist will take care of your request.

Rated 5 out of 5 stars

Life-Saver App

Great solution for the "advanced society" we live in. Both me and my girlfriend have expensive insurances in Berlin, but an appointment sometimes takes days or even weeks. It saved us for an emergency situation. Even though we hope we never need it again, we live more peaceful, knowing that we can have a doctor accessible whenever we need it. This is literally a life-saver app.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Doctor visit at 00:32

Pretty unique, just had a doctor at my place in the middle of the night to check up on a back pain that has been getting worse over the last hours...

December 11, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I called Medlanes because I was feeling really bad and within one hour they sent me a doctor to my hotel and he even gave me a prescription

November 8, 2016
Unprompted review
Rated 5 out of 5 stars

Highly recommendable service

I got very helpful medical service from Medlanes during my visit in Germany. I never thought I could get this kind of fast service from an experienced doctor at very early morning. Love their service.
Thanks Medlanes!

September 4, 2016
Unprompted review
Rated 5 out of 5 stars

Fast and reliable service!

I used Medlanes yesterday for my baby girl and I was very happy from the service! My daughter had a very high fever and it was around 3am. I ordered a pediatrician that came in less than an hour to our hotel! He was very friendly and he adviced us what to look out for. Thank u Medlanes!

September 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

One of a kind service in germany. Everything went great. Absolut recommendation for people who donÄt want to waste their time in waiting rooms. I even got it covered by my insurance.

July 31, 2016
Unprompted review

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