Wow i didn’t even think that good service is alive and nobody won’t break anything!! The purchase process was ideal, not delays, no rude customer service representative, quality product. I’m tired fro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company went over and above with their customer service. I ordered a unique protein wet food and balancer for my kitten with IBD. Mouni tragically passed away and Medpets not only refunded the or... See more
Terrible company. It states free easy simple returns etc. I contacted them numerous times via email, phone for them to fob me off with a million questions avoiding sending me the returns form to wh... See more
Company replied
The product is fantastic, but the packaging broke in transit, which could have been the fault of the distributor, however, it delayed delivery by a week. I will continue to use them despite this poor... See more
Company details
About Medpets
Information provided by various external sources
Alles für die Gesundheit Ihres Tieres Medpets.de ist eine Online-Tierapotheke, bei der Sie ein großes Sortiment an Tierarzneimitteln, (Diät-)Futter, Nahrungsergänzungsmitteln, Pflegeprodukten und Zubehör für Haustiere günstig & einfach online bestellen können. Hier finden Sie alles für Hunde, Katzen, Pferde, Nutztiere, Kaninchen und andere Kleintiere. Wir liefern Ihre Bestellung schnell und zuverlässig – und ab einem Bestellwert von 49,- Euro ist der Versand gratis! Bei Fragen stehen Ihnen unsere Haus-Tierärztin und unser Kundenservice gerne zur Verfügung.
Contact info
Emmerblok 1, 4751XE , Oud Gastel, Netherlands
- 06922 - 222 95 73
- trustpilot@medpets.de
- medpets.de
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Outstanding customer service
Outstanding customer service, thank you!

Reply from Medpets
SUPER SERVICE
All perfect.
Good selection of products and very…
Good selection of products and very fast delivery.
Fantastic service
Fantastic service, great prices and the speediest delivery system I have ever known. An absolute pleasure to buy from your company. Thank you.
good prices and fast delivery
Perfect!!!!
Alles top top funktioniert
Alles top top funktioniert, absolut empfehlenswert 👍
Product is perfect
Product is perfect! Delivery was real fast. Everything wa super!
Super Body perfekte Passform
Easy and fast
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







