I’ve ordered a product on 21 August. 1 month later I’ve heard nothing. Site has been under maintenance for 2 weeks. I sent emails to query possibly get a refund but no correspondence received. Absolut... See more
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See what reviewers are saying
Wasn't able to purchase 500ml gaviscon in store or get on prescription, so I was delighted to see it available on your website. It was ordered and delivered in a few short days and it was well package... See more
I looked online for a while after a dentist friend recommended this brand Colgate 2800 as I had problem teeth regards black markings. I found Meds Direct To You and the price was reasonable and the pr... See more
Company replied
Wow ! What an amazing costumer service . Very professional. I have ordered a prescription only toothpaste from them as I used to get from my dentist and to be honest much better price and very quick d... See more
Company details
Written by the company
Click, Consult and Receive your medication quickly & discreetly through the post from our UK registered online pharmacy. Huge range of prescription and over-the-counter medications available. Fast delivery and easy ordering process.
Contact info
Office 17 Toll Bar House, 1 Derby Road, Ilkeston , DE7 5FH, Derbyshire, United Kingdom
- 03455480105
- hello@medsdirecttoyou.co.uk
- medsdirecttoyou.co.uk
4.1
Great
206 reviews
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Hasn’t replied to negative reviews
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packaging good
very clunky web site and I wanted to search for a product not very obvious where to do the search product arrived well packed with a minimum of selotape so recycling a bit easier. please try to speed up the website
March 13, 2024
Excellent service fairly priced with…
Excellent service fairly priced with rapid delivery
March 5, 2024
First time I’d ordered from Meds Direct…
First time I’d ordered from Meds Direct and was very impressed with them from start to finish they were very thorough and I definitely will use them again 💯pc
March 7, 2024
I had duplicated order by mistake they…
I had duplicated order by mistake they contacted me to check my order and refunded me for extra order. Meds delivered quickly as specified on email
February 22, 2024
I wanted to order high fluoride…
I wanted to order high fluoride toothpaste as recommended by my cancer care nurse. However, I was asked to provide a copy of my passport or driving licence. Really? Just for toothpaste. I have since purchase from another online pharmacy where this was not requested. I cancelled the order and have received a refund so thank you for that.
February 19, 2024
Reply from Meds Direct To You
Dear Mrs Nash,
Thank you for your feedback. The toothpaste you requested is a Prescription Only Medicine which means it is compulsory for an online pharmacy to complete an identity check. Our system to complete identity checks does require you to upload valid documents so we can verify each patient. Identity checks for all prescription medicines is a regulatory requirement from the General Pharmacuetical Council. We understand this may cause inconvenience at times however we pride ourselves in high standards and full compliance with our regulator, therefore we have these processes in place.
Had a problem with Royal mail…
Had a problem with Royal mail delivering the parcel, but Mark from Meds direct to you sorted it out.
Excellent customer service.
February 11, 2024
Product hasn't yet been delivered! So unable to rate it!
Product hasn't yet been delivered!
February 16, 2024
Reply from Meds Direct To You
Dear Adele,
Please accept our apologies that your order did not arrive in our usual speedy delivery timeframe. The item you requested is very popular at the moment and manufacturing issues meant an issue with nationwide supplies.
I have checked and can see this was delivered on the 23/02 - I hope that any delay has not put you off using our service again.
Fast process and delivery
Fast process and delivery. No hassle and the price is good
February 13, 2024
The Meds direct consultant/ pharmacist…
The Meds direct consultant/ pharmacist listened to my concerns and responded so professionally.
February 4, 2024
My Delivery only observation is
My only observation is, I was expecting the goods to be dispatched quicker , delivery was fine.
February 3, 2024
Reply from Meds Direct To You
Dear Roger,
Thank you for your honest feedback, we are working on improving our delivery service and looking to offer next day delivery soon.
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