Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

I thoroughly enjoyed doing the course!

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a paper copy as well, but I think there's an option to download the learning material individually. Overall, great experience and I learned a lot!

November 30, 2025
Rated 5 out of 5 stars

Mature Age no issue with MAT

I am a mature age student who did not get to finish high school. I was terrified of failure and very aware that I did not know 'how' to study. The support I received from everyone at MAT was amazing. I was teary, extremely anxious to the point of having trouble breathing at times, the wonderful staff set me at ease every time. I can't thank them enough and I am proud to say I finished. Thanks again everyone at MAT. What you do matters.

November 2, 2025
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Reply from Medical Administration Training

Hello Deb, Congratulations What a success story! Myself and the student support team at MAT wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

A truly positive and valuable learning experience.

My experience with Medical Administration Training has been genuinely positive and rewarding. The course content was practical, clearly set out, and so easy to follow that I actually didn`t need to contact my trainers—though I always knew they were accessible and supportive if I did. The units reflected real healthcare work, making the learning feel relevant rather than theoretical.
The way complex topics like WHS, legal compliance, budgeting, and people performance were broken down made the study process much less overwhelming. I also really enjoyed the practice videos, they were fun to create, allowed me to show my personality, and helped me put real time and effort into my learning.
The online platform was simple to navigate, with well-organised resources. The assessments were challenging in a meaningful way, encouraging critical thinking and building genuine confidence in practical management skills.
MAT excels at providing realistic scenarios that mirror day-to-day clinic challenges, which strengthened my problem-solving abilities.
Overall, the learning experience felt supportive, professional, and thoughtfully designed. Medical Administration Training is doing an excellent job—and that truly made my experience a great one.

November 20, 2025
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Reply from Medical Administration Training

Katherine,
Thank you for taking the time to provide such a wonderful review for Medical Administration Training. We wish you all the very best in your career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I had a very good experience doing my…

I had a very good experience doing my course with Medical Administration Training as they assisted me a lot and I didn’t need to rush with my assessments as I had more than enough time to complete. I will recommend this course anyone who is interested in doing further studies after certificate 3. Thank You so much for making this experience so exciting for me.

November 9, 2025
Rated 5 out of 5 stars

The MAT staff were so supportive and…

The MAT staff were so supportive and understanding to me when I needed any help ! I really appreciate you for that
Thanks

September 28, 2025
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Reply from Medical Administration Training

Thank you for posting your 5 Star review. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I definitely recommend!!

Medical Administration Training has been a great learning resource!
I've appreciated all that I've learnt this past year.

The course itself has been very informative, gearing me up for my career ahead. The assessment questions were also thought-provoking and engaging. There is also plenty of times to complete assessments before the deadline which is great if you're already working/studying.

The team at MAT have been so helpful throughout my time here and has made my time here so smooth. They're very quick to assist and friendly.

I definitely enjoyed my experience with MAT and I would definitely recommend!!

Thank you MAT!!!!

October 5, 2025
Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staff are great and flexible.

September 23, 2025
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Reply from Medical Administration Training

Elle, Thank you for submitting your 5 star review. The staff at Medical Administration Training wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training.

Rated 5 out of 5 stars

Great course structure

Great course structure. Excellent student support 👏

September 14, 2025
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Reply from Medical Administration Training

So pleased you enjoyed the course. We wish you all the very best in your future career.
Regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

When I handed in my assignments they…were prompt

When I handed in my assignments they were marked and sent back quickly which made it easier for me to continue my coarse.
When I needed help and phone a trainer I got hold of someone quickly and had my questions answered so that I could continue studying without holdups. The course itself was very interesting for me and I learnt some new things but also I found that I had also covered some of the content in my lifetime experience.

August 31, 2025
Rated 4 out of 5 stars

Plenty of time

Course materials are fairly engaging and l was given plenty of time to complete them. I did find some units to be vague in explanation and not able to get help on a weekend was frustrating. I work during the week.

August 31, 2025
Rated 5 out of 5 stars

It was amazing doing my certIII with…

It was amazing doing my certIII with MAT I learned a lot from the experience

August 25, 2025
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Reply from Medical Administration Training

Thank you for your wonderful review Tracey. We wish you all the best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Easy to follow self-paced course

Being able to study at my own pace. Responses from trainers was very quick after submitting assessments and guidance given where needed. All material was easily understood sometimes I just needed to remember the where to find the extra information from the extra files. Would have been nice if all of the subject Learner Resources were downloadable.

August 20, 2025
Rated 5 out of 5 stars

My experience

The course information was comprehensive and up to date. The links to relevant government and industry information was exemplary. The support and understanding was amazing and much appreciated.

August 19, 2025
Rated 5 out of 5 stars

Course review

I completed a cert 3 in medical administration. The fees for the course were cheaper than TAFE. Quality of the course content is the same. Feedback, help and marking of assessments was much prompter than TAFE. Often my assessments were marked the same day as I submitted them. I would definitely recommend. The staff are very helpful and friendly.

August 3, 2025
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Reply from Medical Administration Training

Good morning Clare,
Thank you for your wonderful review. We are thrilled you have had such a great experience training with Medical Administration Training and wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

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