Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

Highly recommend MAT!

Highly recommend MAT!
I have an extensive background in the TAFE sector and have completed numerous qualifications. I have to say, the enrolment process, response times and eLearning platform with MAT are fantastic. The resources provided actually help you answer the assessments and I feel like I'm actually learning the content.
Assessments are marked quickly and new units are released just as quick.

September 9, 2024
Unprompted review
Medical Administration Training logo

Reply from Medical Administration Training

Good morning Teagan,
Thank you for posting your review. We have a great team here at MAT and it was wonderful to hear about your positive experience with us. We wish you all the very best for the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I found MEDTRAIN absolutely fantastic…

I found MEDTRAIN absolutely fantastic to deal with from the enrolment to completion. Every trainer I had was very prompt with marking and correspondence, couldn’t fault the process at all.

September 4, 2024
Medical Administration Training logo

Reply from Medical Administration Training

Natalie, Thank you for submitting such a great review. We wish you all the very best for the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

My learning experience was really good

My learning experience was really good. The course learning material is really good with gave a good in depth knowledge. The faculty are very helpful in encouraging and explaining to complete the course.

August 27, 2024
Rated 5 out of 5 stars

I would highly recommend

I thoroughly enjoyed completing my course with Medical Administration Training. The course content was up to date and relevant to industry workplaces in 2024. The trainers were quick to mark assessments and it was easy to contact someone if I required assistance.

July 30, 2024
Rated 4 out of 5 stars

Very supportive teachers

Really loved the help that teachers provided every time I messaged them for assistance. However, I do believe that some instructors could improve their way of communication. As in, their way of communicating was slightly confusing at times. Sometimes, the comments I would get on my assessment could be inferred from two meanings. So, I think instructors need to be a little more straight forward and clear with the language they use for giving feedback.

July 22, 2024
Rated 5 out of 5 stars

Very pleasant people to deal with.

Very pleasant people to deal with.
Very helpful. A great support for me.

July 14, 2024
Medical Administration Training logo

Reply from Medical Administration Training

Thank you for your great review. We wish you all the very best in your future career.
Kind regards,
Ann McFillin (Director)
Medical Administration Training

Rated 5 out of 5 stars

So flexible studying

Actually, studying online is so good for employees and this studying online web is so comfortable for them and you new students.
Thanks for all courses and my lectures, they’re helpful and empathy.
Thank you so much
Thuy Chu

June 10, 2024
Rated 5 out of 5 stars

So glad I chose these guys

Throughout the whole course the instructors were approachable, understanding and always available to help with any questions or concerns. Huge shout especially to Hannike you are amazing and so very patient. Thank you all so very much

May 27, 2024
Medical Administration Training logo

Reply from Medical Administration Training

Bee, Thank you for such a great review. We wish you all the very best for your future career.
Kind regards,
Ann McFillin
Director

Rated 5 out of 5 stars

Certificate IV Health Administration

My experience completing certificate IV has been a great experience, great trainers and lots of skills learnt.

Thank you to all the staff and trainers I recommend to complete medical courses with Medtrain. I have gained valuable experience and skills to put me forward in my field. Great experience overall.

May 7, 2024
Rated 5 out of 5 stars

It was an easy experience

It was an easy experience. Trainers great and always contactable assessments opened up perfectly and never any issues using there servers. New assessment always opened up 24 hrs after completing the one before hand. No unnecessary time frames in between. Completed 11 months early because of this. Each assessment had a great amount of time before it was due. Trainer we’re lovey and always open to an extra attempt if the 3rd wasn’t enough so didn’t have to be worried about failing over something as simple as forgetting to answer a question before submitting.

May 2, 2024
Medical Administration Training logo

Reply from Medical Administration Training

Good morning Montana,
Thank you for your great review. We wish you all the very best for the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

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