Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

Exception training and service from…

Exception training and service from MAT! They were professional from the very start, amazing to deal with, a great training portal and training material. I would 100% choose them for any further training and 100% recommend them to anyone who is wanting to train in the Health Administration field! Well done team!!

October 24, 2023
Rated 5 out of 5 stars

Amazing

The course routine was easy, the teachers were great, I had a job before I completed my course.
And I will definitely use MAT again to further my career

October 19, 2023
Rated 5 out of 5 stars

Great learning program

Great learning program, communication was always easy and prompt responses to emails, queries and marking results. I had support when I needed it.

September 27, 2023
Rated 5 out of 5 stars

Great Company to Study with.

My trainer was great. Really positive and gave me a praise to keep me going. MAT made it easy for me to complete my work in the time frame I needed.

October 1, 2023
Rated 5 out of 5 stars

Worth it

If you have time then this course is worth it. The support team are so nice and kind and are just really helpful whenever you get stuck or have questions to ask

September 24, 2023
Medical Administration Training logo

Reply from Medical Administration Training

Willian, Thank you for posting such a wonderful review. We all wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Highly recommended RTO

I came to MAT after a terrible, horrible experience with another provider. I wanted to finish off the qualification and got credit transfers for some of my units and completed the rest through MAT. From my first contact I found them professional, very quick to respond and enrolment was smooth sailing. The turnaround time for assessment was very fast and because of the speedy marking I progressed very quickly and finished in good time. The teachers were contactable and gave good feedback on assessments. I would highly recommend them and would do another course with them once I have the funds for the fees.

September 13, 2023
Medical Administration Training logo

Reply from Medical Administration Training

Thank you for such a wonderful review. I am lucky to have a wonderful team who consistently provide wonderful support to our students.
All the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administraion Training

Rated 5 out of 5 stars

I was able to study online part time…

I was able to study online part time around work and family life, instructions were easy to understand but if needed trainers were available and responded quickly.
The trainers are professional, friendly and helpful.
After 2 years I finally completed my certificate 4 and received my beautiful certificate in the post!

September 11, 2023
Rated 5 out of 5 stars

Excellent experience and support.

Excellent experience and support.

I found the Diploma in Practice Management course to be beneficial in my current work and the support and assistance from the trainers made the whole process manageable. They were always quick to respond and very helpful. Thank you!

September 4, 2023
Medical Administration Training logo

Reply from Medical Administration Training

Natasha, Thank you for your wonderful review. We wish you all the very best in your career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Great Experience

I just completed cert 4 in Health Administration and it was great. Communication was quick and detailed. Would definitely recommend doing a course through Medical Administration Training.

August 22, 2023
Rated 5 out of 5 stars

My experience with online studying…

My experience with online studying through medtrain was great. I was unsure of what to expect, instructions were clear and I could contact them if I was having troubles. Prompt and reliable service getting back to the leaner.

August 15, 2023
Rated 5 out of 5 stars

Extremely helpful and efficient staff

Extremely helpful and efficient staff
Very quick marking with feedback by tutors
Very relevant course content

July 23, 2023
Medical Administration Training logo

Reply from Medical Administration Training

Thank you for your great feedback. We wish you all the very best in your career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

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