I ordered the solid surface 59 inch tub back in May. it took about 4 weeks before it could be installed and then I waited to review until I needed a warm bath on a cold evening. I am so pleased with h... See more
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Anna, is great efficient gal. She followed through on all issues. The price and quality of the bath tub was better than expected. Glad to of ordered the resin stone construction. Much stronger th... See more
The only issue I had was with delivery but I realize Medunjess cannot be responsible for CEVA. The stone-resin bathtub is beautiful. I would send a picture but it has not yet been installed. Ann... See more
The freight company your company selected for delivery is horrible. They have zero flexibility in their scheduling which makes it impossible to do business with your comany. I am a contractor and m... See more
4.0
Great
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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The Nimbus soaking tub and freestanding…
The Nimbus soaking tub and freestanding faucet are gorgeous together. A few minor issues with the fixtures were addressed very quickly and professionally. The prices were fantastic and service great.
June 5, 2026
Unprompted review
Ann was incredibly helpful
Ann was incredibly helpful. She was searching for an out of stock tub that I wanted. She called numerous times to update me on status. I was impressed with the customer service.
May 22, 2026
Unprompted review
“I recently made a purchase from this…
“I recently made a purchase from this company and their customer service completely blew me away. I’ve worked with many other companies that never come close to this level of service. They responded quickly, followed up personally, and resolved a minor issue with genuine care and professionalism. In this age where AI customer service usually leaves me frustrated and unhelped, dealing with real people who actually care made all the difference. I felt truly valued. I’ll definitely buy from them again.
May 14, 2026
Unprompted review
the countertop was broken upon arrival
the countertop was broken upon arrival. We haven't even taken it from the box as it is in piecec.
April 11, 2026
Reply from Medunjess
We apologize for this issue. It was likely caused during shipping. As a responsible seller, we are willing to assume this loss and provide you with a full refund.
Incorrect samples sent twice!!!
I’ve ordered the gray coffee sample twice and have yet to receive the right one. I received milky coffee both times. Very frustrating!! I have spent a lot of time on the phone and sending emails and can’t seem to get a correct answer. When you are ordering a 600lb product it’s not like it would be an easy or cheap return and I need to know if it will match my existing tile.
They did end up refunding my sample purchases but when I received the gray coffee tub it was the milky coffee color. So just be aware the samples and pictures on the website might not be accurate. I will make it work. The tub is beautiful and very heavy. Customer service is great!
April 16, 2026
Reply from Medunjess
We apologize for the unpleasant shopping experience. We tried to contact you after you placed your order but were unable to reach you. As a responsible seller, we have already given you a full refund.
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