Medusa Auto Detailing Reviews 

175
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and punctuality, often noting their helpfulness and knowledge. Many people highlight the exceptional quality of the detailing work, with cars often looking brand new and every inch spotless. Consumers are highly satisfied with the service, frequently recommending the company and planning to use them again for future needs. Reviewers did not express any significant recurring dissatisfaction or negative experiences with the company's services or staff.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the exceptional quality and attention to... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, friendly... See more

Quality

People report positive experiences with quality, consistently praising the high standard of finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more

Rated 5 out of 5 stars

Lewis arrived before the appointment time, so the experience was already off to a great start. Once he arrived, Lewis was very courteous and friendly, as well as carrying out a great job on the New... See more


Company details

  1. Car Detailing Service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(175)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service - we did a mould clean with Rahan and it was perfect after completing the service. Thank you!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great present

This was an unusual but delightful Christmas present organised by my partner while I was at work. I feel like I’m getting into a brand new car (it’s 12 years old).
I didn’t meet you Leo but thank you for a brilliant 5 star job

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE!

AMAZING SERVICE!

Lewis from Medusa did a cracking job. He was highly professional, polite and friendly.

When I saw the outcome I honestly thought I had a brand new car. I was amazing.

I am now looking at their monthly service to keep my pride and joy in tip top shape!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Medusa Mobile Car Clean

Been using Medusa since they first started and they always go above and beyond.
Raj did my car the first time and then Lewis ever since. The work is second to none and my car always look stunning after they are done with it

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great job

I was lucky enough to meet a chap called Leo, who detailed my car. Very professional. Excellent job.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ray was excellent

Ray was excellent. He did a brilliant job on my car, especially considering how cold it was outside. He worked carefully, professionally, and the results were great. Really impressed with the service.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and great quality

These guys are incredible. The job they do is unreal. Attention to detail is great. Used them twice on my wife’s car. First time when she bought it they managed to get rid of the cigarette smell and dog hair from previous owner. And now do a yearly full valet.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant clean and experience

Leo and colleague did an amazing job on a car that was covered in quite a lot of bird poop (from sitting under a tree for a month). The attention to detail (and indeed speed and efficiency of the service) was excellent. As was the friendly and informative chat. So pleased I found this company. Thank you!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work and experience

Lewis arrived before the appointment time, so the experience was already off to a great start.
Once he arrived, Lewis was very courteous and friendly, as well as carrying out a great job on the New Car Protection detailing that I had requested. Helped remove some marks that had etched in to the top coat and was done in line with the scheduled finish time. He clearly has a passion for detailing as well as cars.
Overall, very satisfied with the service carried out and will be a repeat customer for detailing with Medusa and Lewis.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

new car detail

Booked a new car detail. Easy to do on the website and easy to fix date and time. Lewis is a first class operator and did an A+ job. Happy to use them again.

July 17, 2025
Unprompted review

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