Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and punctuality, often noting their helpfulness and knowledge. Many people highlight the exceptional quality of the detailing work, with cars often looking brand new and every inch spotless. Consumers are highly satisfied with the service, frequently recommending the company and planning to use them again for future needs. Reviewers did not express any significant recurring dissatisfaction or negative experiences with the company's services or staff.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the exceptional quality and attention to... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, friendly... See more

Quality

People report positive experiences with quality, consistently praising the high standard of finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more

Rated 5 out of 5 stars

Lewis arrived before the appointment time, so the experience was already off to a great start. Once he arrived, Lewis was very courteous and friendly, as well as carrying out a great job on the New... See more


Company details

  1. Car Detailing Service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

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4.8

All reviews

(176)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Leo

Leo took great care and attention to detail. I am very pleased with the result. Would definitely use again.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I recently had Medusa Auto Detailing come to my home for an exterior wash on my AMG, and I couldn’t be more impressed. Leo, who did the wash, was excellent, professional, thorough, and genuinely passionate about what he does.

It’s not easy finding a mobile detailing service that’s both reliable and meticulous, and even harder to find someone you feel confident trusting with your pride and joy. Leo ticked all the boxes, he treated the car with real care and attention.

Highly recommend Medusa and Leo if you’re looking for top-quality service and peace of mind.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service - easy and professional booking system, fantastic communication with reminders and check ins on the day, really thorough cleaning service that removed all the mould from my car and dealt with a difficult water issue, very friendly team, 10/10 highly recommend!!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Attention to detail goes beyond a clean car

These guys' attention to detail goes beyond the outstanding clean and detailing - their customer service is excellent too.
Punctual, professional, passionate about cars. I've used a few other services in the past and none of them came close to these guys. The price is fair for the service they offer.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

A job amazingly well done

Great detailing and valeting service by Lewis on my Hyundai. It was so sparkling and gorgeous, I fell in love with my car again. Amazing attitude, listened to all my concerns and what I'd like to have done, and got the job done efficiently and in a timely manner. Can't wait to see them again.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Super valet experience from Lewis

Super valet experience from Lewis - did a great job inside and out. Had some tough staining and smells and none apparent after the visit. Great customer service and easy booking. Can’t recommend highly enough - 5 stars!

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service By Lewis.

I had the pleasure of having Lewis clean my car, and I couldn’t be more impressed. Not only did he do an outstanding job, but his attention to detail was exceptional. My car looks spotless, and he even took extra care to ensure everything was perfect. On top of that, Lewis’s attitude was fantastic. He was friendly, professional, and genuinely seemed to enjoy his work. It was a great experience, and I’ll definitely be coming back because of how great he was. Highly recommend!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Really friendly guy and an amazing job on the car. It looks and smells as good as new. I am so happy with the results and will definitely use again-thank you!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

My car is sparkling!

The company was very helpful and worked very thoroughly and my car is gleaming! Very friendly and will 100% recommend!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Full Valet by Leo

Leo was really professional and did a fantastic job on a full valet for my Ford Focus estate and completed it to a very high standard whilst taking good care of the vehicle throughout.

Would highly recommend for valeting services in West London and surrounding areas.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

My experience using Medusa was amazing - professional, friendly, helpful and my car is spotless! I highly recommend them

February 27, 2025
Unprompted review

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