Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and punctuality, often noting their helpfulness and knowledge. Many people highlight the exceptional quality of the detailing work, with cars often looking brand new and every inch spotless. Consumers are highly satisfied with the service, frequently recommending the company and planning to use them again for future needs. Reviewers did not express any significant recurring dissatisfaction or negative experiences with the company's services or staff.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the exceptional quality and attention to... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, friendly... See more

Quality

People report positive experiences with quality, consistently praising the high standard of finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more

Rated 5 out of 5 stars

Lewis arrived before the appointment time, so the experience was already off to a great start. Once he arrived, Lewis was very courteous and friendly, as well as carrying out a great job on the New... See more


Company details

  1. Car Detailing Service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(176)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent work

Excellent work, and the car was cleaner when Medusa finished with it than it was when I bought it from the main dealership. The two folks who came to clean it did a very thorough job, and when they found paint problems they wouldn't be able to deal with, they gave me a clear explanation of what my options were and the costs. Looking forward to having them back!

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal service and thorough job

Super prompt, incredibly helpful went above board and checked my tyre pressure as I was concerned the tyre might have a fault. Incredibly helpful when I asked lots of questions about maintenance of the car. So so thorough. Thank you so much. I’ve recommended to friends and will continue to!!

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Medusa Auto Detailing

The following review pertains to Medusa's Mobile Detailing service on my Porsche:-

I recently had the pleasure of experiencing the exceptional services of Medusa Auto Detailing, and I must say, the results were nothing short of spectacular. As a car enthusiast with a keen eye for detailing and car products, I can confidently say that Dillon & Max are true masters of their craft.

Their dedication to perfection was evident as they meticulously worked on my vehicle, investing more time than what is customary in the detailing industry. This commitment not only reflects their professionalism but also their passion for delivering the best possible outcome.

The products used were of the highest quality, sourced from reputable brands that are well-respected in the car care/detailing community. This attention to detail and refusal to compromise on quality resonates deeply with me and assures me that my vehicle is in capable hands.

I am thoroughly impressed with the A+ finish and will undoubtedly be entrusting Medusa Auto Detailing with my car’s care in the future. I wholeheartedly recommend their services to anyone seeking an unparalleled detailing experience.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievably professional experience

Unbelievably professional experience. Listened to the problem areas that needed cleaning and had the car looking perfect by the end. Highly recommend using this company

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Top class service

Brilliant service very professional and polite done the job amazingly and in a good time . I will defo use these guys again as i have done in the past .

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Easy to book, great communication, arrived on time and very happy with job completed. Lewis was friendly and helpful. Thanks!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very thorough and let my lease car spotless before the handover and lease company did not charge any extra as a result

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Lewis from Medusa Auto Detailing came…

Lewis from Medusa Auto Detailing came to reproof my roof and valet my car,he provided an outstanding customer service,he was professional,approachable,honest,reliable and took pride in his work.He actually exceeded my expectations.
I would definitely recommend this
business.
Thankyou Lewis for providing an excellent job.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

I am super impressed with the quality…

I am super impressed with the quality of the car wash. The car sparkles in a way it never has before. It's taken years off the car.

Importantly, the soft top roof is now refreshed. Customer service was excellent. Worth spending your money on!

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Always deliver !

My go to company, no reason to look elsewhere, had both my new car and my vintage soft top cleaned … looking equally good now !

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great valet experience all round

Booked in for a maintenance valet and the lads did a great job. Booking via the website was easy, communication was good, they turned up when they said they would and did a fantastic job bringing my car back to life. Would use again and highly recommend.

April 20, 2024
Unprompted review

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