Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and punctuality, often noting their helpfulness and knowledge. Many people highlight the exceptional quality of the detailing work, with cars often looking brand new and every inch spotless. Consumers are highly satisfied with the service, frequently recommending the company and planning to use them again for future needs. Reviewers did not express any significant recurring dissatisfaction or negative experiences with the company's services or staff.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the exceptional quality and attention to... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, friendly... See more

Quality

People report positive experiences with quality, consistently praising the high standard of finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more

Rated 5 out of 5 stars

Lewis arrived before the appointment time, so the experience was already off to a great start. Once he arrived, Lewis was very courteous and friendly, as well as carrying out a great job on the New... See more


Company details

  1. Car Detailing Service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(176)

60 reviews in the last 12 months

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Rated 3 out of 5 stars

Medusa auto detailing gold package

I booked the medusa gold package at £245, booked for 9-1330, he was running late which I had to call to find out. He arrived at 11.15 and was finished at 1330. Although my car was in good condition, i dont think everything was done which is listed in the medusa gold package.
A service which was supposed to take 4hours only took 2 hours.
He done a good job on the car, although it was done very quick and i didnt get an option of air freshner/perfume at the end either.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Dhillon has been cleaning my car for…

Dhillon has been cleaning my car for over a year now and always does a thorough an d excellent job. This time though he definitely went above and beyond and likely saved me from having an accident as he pointed out a bulge in my tyre that would have ended up blowing out and ending badly.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great results. I was looked after by Lewis who did a fantastic and thorough job. My car smells and looks amazing.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful deep clean

Lewis did a wonderful deep clean on my Jaguar which I had not used for four months, its first trip being to the replying centre and rather mucky as a result. Now better than when I bought it. Definitely a 5 star job and will be using them again. He came promptly and spent a good few hours on the task. Both interior and exterior as good as new. Very pleased.

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

They did a fantastic job!

They did a fantastic job!

I just bought a used car a few days ago. It looked like it’s been to hell and back.

After these guys finished spending 4 hours, I feel like I have the cleanest, shiniest and the best looking car in the World.

I’m now going to book my other cars with them.

Thanks guys!

June 20, 2024
Unprompted review

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