Bad checking what’s paid and what’s delivered/send…..
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First off; GREAT customer support! This family business really knows how to take care of you. Kind and quick to answer + super generous if something goes wrong. They stock a wide variety of CBD,... See more
Company replied
Lots of update emails regarding the shipment. Better too many than none. My biggest concern really was that it could be a scam, as there are vape scam shops out there (those often have minimum order r... See more
Company replied
So I was a bit reluctant to buy some of these vapes since they're banned where I live. Decided to go for it anyway, plus a free rolling tray according to the website. Got the vape, taste is amaz... See more
Company replied
Company details
Written by the company
Medvape #1 for dry herb vaporizers in Europe. DHL Express to Your door in 24 Hours!
Contact info
Kingsfordweg 151, 1043 GR, Amsterdam, Netherlands
- +4792252055
- shop@medvape.shop
- medvape.shop
3.3
Average
780 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Medvape is wonderful
I ordered a product that didn't work as it should and it was late delivered. Medvape were so understanding that I wanted some sort of compensation for it and so they sent me two free packs of another product as compensation. Those worked as they should and I am very satisfied not only with the product, but with Medvape and an employee called Kris who gave me wonderful service. I would definitely recommend Medvape to literally everyone.
March 19, 2024
Unprompted review
I have been waiting so long
March 18, 2024
Unprompted review
I order some vapes from medvape.ch with…
I order some vapes from medvape.ch with thcp but this substance is apparently illegal in Switzerland even though when you order from a site that is medvape.CH you expect everything there to be legal in your country. So not only now I have problem with the police they refuse to refund me. So have that in mind before you order. They ship from Germany or whatever, please do your research first.
February 20, 2024
Unprompted review
Just scam?
I think I just got scammed... I bought an HHC-O vape and received a ZERO vape - without active ingredients. If it was a mistake, I received a reply to my emails, but still no one responds. If, like me, you want to spend 44 euros and receive a worthless thing - this store is for you. Contrary to what is written below, they did not respond to Whatsapp message either. The order number was OBOYSEAQL.
March 13, 2024
Unprompted review
Reply from Medvape.shop
Hello Slav. Thanks for reaching out, so we can help You. We dont sell any empty or "clear" vapes. But if You got a Vape that was not as expected, we are happy to send You a new, no problem! Please reach out to customer support direct on phone, SMS or WhatsApp +479225055. Best regards Kristian Medvape
almost the best
Products fine.
shipping 3 days to 3 weeks.
I cant make contact whit coustomer service.
E-Mail,whatsApp,links on websites,sms.
No any answer or feed back.
i dont know is this tecnical issue or what but they realy need to do something about this...
February 29, 2024
Unprompted review
Keep up the Good job
January 25, 2024
I received the product very fast
I received the product very fast, everything went well!
February 19, 2024
Unprompted review
satisfied, as usual
Always quick delivery, and information.
The goods, i ordered, in good shape, working, as expected.
Thanks again!
Mikael
February 8, 2024
Unprompted review
Always great
Have used this site for a while now, it's always a good experience. Discreet packaging and well delivered everytime.
February 6, 2024
Unprompted review
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community.
incredible products fast delivery to…
incredible products fast delivery to any part of Europe I am from the Canary Islands and the packages arrive to me without problems.... medvape the best products on the market 100% quality and good treatment
January 24, 2024
Unprompted review
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community.
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community.
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community.
Good quality, smaller amount than wanted
The product in it self was pretty good, sadly i didn’t get 10g i only got 7 but it was still good
January 24, 2024
Unprompted review
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community. We will add a gift with your next purchase.
The customer support is very nice and…
The customer support is very nice and responsive. Helped me with my order a lot and also put a gift. The delivery was a but long but that's dhl's fault.
January 17, 2024
Unprompted review
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community.
Purchase came within 24 hours of being…
Purchase came within 24 hours of being shipped
January 10, 2024
Unprompted review
Reply from Medvape.shop
Thank you very much, your always welcome to Medvape Community.
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