Quick and easy process, and offered the best price on the market for my iphone 17 pro max. Had no issue with sending via Special Delivery and was kept updated by text and email all the way through. No... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the off... See more
Company replied
Having decided to extract myself from the Apple ecosystem I looked around to see how much my phone was worth. Meelie mobile came out on top. The whole system of initial communication was flawless. The... See more
Company replied
They provided very quick service and were true to their word. If you're honest about the condition of your device, you'll receive an honest price. I find it frustrating when people leave negative revi... See more
Company replied
Company details
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).
Sell your phone for cash.
Written by the company
- Top prices paid!
- We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.
Free Same Day Shipping
Next day delivery on all orders received before 1pm*
*Applies to all orders placed Monday to Friday before 1pm
Contact info
Meelie Mobile, Holditch House, Holditch Road, ST5 9JQ, Newcastle-under-Lyme, United Kingdom
- 01782576931
- sales@meeliemobile.com
- meeliemobile.com
Get the latest phones for less!
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Meelie Mobile
Dear Katharine,
Thank you for your kind review! We're really pleased to hear you found our service efficient and informative.
Many Thanks,
Hannah
Super fast service
Super fast service. Phone was assessed approved, and payment made and received on the same day. Posted on Saturday, completed by Monday. They also offered the best price for my phone of all online providers.
February 23, 2026
Unprompted review
Reply from Meelie Mobile
Dear Member,
Thank you for your fantastic review! We're delighted to hear you were happy with our fast service and competitive pricing. It's great to know everything was completed smoothly and quickly. We really appreciate you choosing us!
Many Thanks,
Hannah
Great! Would definitely use again
Sent the phone Thursday and money was in my bank monday, pleasantly surprised how fast. Was kept up to date from booking until payment
February 23, 2026
Unprompted review
Reply from Meelie Mobile
Dear Donna,
Thank you for your wonderful review! We're glad you were pleasantly surprised by the speed and kept informed throughout the process. We really appreciate your support!
Many Thanks,
Hannah
Excellent service and very happy with…
Excellent service and very happy with my phone
December 2, 2025
Reply from Meelie Mobile
Dear Mr P Chid,
Thank you for your kind words! We're thrilled to hear that you are happy with your phone and our service.
Many Thanks,
Phoebe
Easy process
Easy process. Was paid the amount quoted. All in all 5/5
February 18, 2026
Unprompted review
Reply from Meelie Mobile
Dear Pizan,
Thank you for sharing your feedback! We are glad to hear that you found our process easy and received the quoted amount.
Many Thanks,
Phoebe
Rejected the offer but very professional
Apparently my phone had a very small Dent and hence the firm gave me a very lowball offer which I rejected. They were very professional after that and returned my phone via first class post immediately
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Saurabh,
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that our team handled the situation professionally.
Many Thanks,
Phoebe
Super quick turnaround - 10 out of 10
Really efficient service and great communication throughout process. Meelie Mobile provided the best rate for my iPhone - great experience selling tech
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Esop,
Thank you for your feedback! We are glad to hear that you had a great experience selling your iPhone with Meelie Mobile.
Many Thanks,
Phoebe
Quick and easy to use.
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Susan,
Thank you for your feedback! We're glad to hear that you found our service quick and easy to use.
Many Thanks,
Phoebe
Wonderful experience
Wonderful experience, great communication and fast payment would happily use again and recommend anyone to use in the future.
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Haley Owen,
Thank you for your kind words and for appreciating our services. We are delighted to hear that you had a great experience with us.
Many Thanks,
Phoebe
Great service from team kept updated…
Great service from team kept updated throughout special shout out to Stevie she is a real credit to the firm.
Thank you
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Ryan,
Thank you for your kind words! We are delighted to hear that you were provided with great service.
Many Thanks,
Phoebe
I have used Meelie Mobile several times…
I have used Meelie Mobile several times and found them to be thoroughly honest and reliable when pricing, buying and dealing with. Fast and professional in receipt of product to very quick payment. I would highly recommend using them first above everyone else.
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Consumer,
Thank you for your kind words and for choosing Meelie Mobile for your transactions. We are delighted to hear about your positive experience with our services.
Many Thanks,
Phoebe
Best price,very good communication,trustworthy
Best price,very good communication
February 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Adrian,
Thank you for your feedback! We are glad to hear that you found our prices competitive and appreciated our communication.
Many Thanks,
Phoebe
Samsung galaxy A15 5g
Fantastic product next day delivery can't fault company or item so far
February 9, 2026
Reply from Meelie Mobile
Dear Customer,
Thank you for your positive feedback! We are delighted to hear that you are pleased with our product and the fast delivery service.
Many Thanks,
Phoebe
I send the phone
I send the phone. It’s the last more than a week, but I’m still wait for the money. No answer phone and email.
February 6, 2026
Unprompted review
Reply from Meelie Mobile
Dear, Jatinder.
Thank you for your feedback.
After receiving your device, we requested proof of ID as part of our standard security and fraud-prevention process. Unfortunately, this has not yet been provided. We have also not received any correspondence from you via email or telephone following our request.
For security and compliance reasons, we are unable to release payment until the required verification is completed. As soon as we receive the requested documentation, payment will be processed promptly.
Kind regards,
Phoebe.
Lower your expectations
Started off well with an extremely generous offer for my unit. At 18 months old it was never going to be perfect but using the criteria on their website it fell into the Excellent category. But no, they deemed it to be fair. Sending an image that must have been magnified at 10 or 20x, to show a tiny scratch. The image was so magnified, it looked like the surface of the moon. Alleged scratches on the glass the glass but no images. Yet a fair description on their website showed phones with extremely visible scratching and other damage. So you can’t help but feel ripped off. Done with mobiles now, given the S25 just purchased is no different to the S23 from 3 years ago and S24 just traded in. Pointless. So be very careful when approaching Meelie.
Order ref E6209473918
February 10, 2026
Unprompted review
Reply from Meelie Mobile
Good morning, David.
Thank you for sharing your experience. We value your feedback and would appreciate more details to investigate this matter further. Please provide us with your Meelie reference to assist you further.
Many Thanks,
Phoebe.
The price for my phone was good
The price for my phone was good, as my Iphone 15 pro was in excellent condition. Some members of my household were not so lucky, as their phones were sold for less, which is a shame.
February 5, 2026
Unprompted review
Reply from Meelie Mobile
Dear Jennifer,
Thank you for your review! We’re glad you were happy with the price for your iPhone 15 Pro in excellent condition.
We’re sorry others in your household weren’t as satisfied. Our offers are based on each device’s model, storage, condition, and current market demand, which can affect pricing. We’re always happy to review any valuation if needed.
Many Thanks,
Hannah
Very disappointed
Very disappointed. I was quoted £70 for iPad which was in excellent condition. I sent it off and when they received it they revalued it and offered me £9. Their reason was because the battery life was below 80%. I refused their offer and had the device returned. Subsequently I checked the battery life and it was actually at 82.57%, not below 80% as they described.
I have since used another company and they offered me £75 and confirmed the device was as described and paid the full amount.
Meelie’s website does not indicate the battery should be of a specific percentage. Very misleading and I will not be using them again!
January 12, 2026
Unprompted review
Reply from Meelie Mobile
Dear Denise Lewis,
We’re sorry to hear you were disappointed with your experience.
All devices are assessed using professional diagnostic software during inspection, and battery health is one of the factors that affects valuation. During the order process on our website, it is confirmed that battery health must be above 80% to qualify for the quoted price.
Final offers are always based on the results of this in-house testing. We stand by our grading process but appreciate you taking the time to share your feedback.
Many Thanks,
Hannah
First class service
excellent service from inputting details on the website, receiving the package which came with full instructions, taking package to post office & getting a receipt. Emails confirming package received, checked approved & funds paid into my bank account & a follow up telephone to confirm that the funds had safely been received. Would highly recommend to anyone. First class service
February 11, 2026
Unprompted review
Reply from Meelie Mobile
Dear Stephen Begley,
Thank you for sharing your positive experience with us! We are delighted to hear that you found our service excellent and efficient.
Many Thanks,
Phoebe
Very smooth and very quick
February 10, 2026
Unprompted review
Reply from Meelie Mobile
Dear Matt,
Thank you for your feedback! We are delighted to hear that you found our service smooth and quick.
Many Thanks,
Phoebe
Damaged my phone
I sent my phone to Meelie on their buyback scheme. They offered one price and then made a significantly reduced offer which I declined. Upon receiving the phone back, it now won’t charge and the back cover doesn’t stay on. AVOID st all costs!
February 6, 2026
Unprompted review
Reply from Meelie Mobile
Dear Helen,
We’re sorry to read this.
All devices are inspected and handled under recorded conditions, and we do not carry out any repairs or work that would affect a device’s structure or functionality. The issues described were not present or identified during our inspection.
As the reported damage was raised after return, we submitted a claim with Royal Mail on your behalf for damage in transit, which has since been approved.
Many Thanks,
Hannah
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