Meerkat Reviews 

473
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more

Company replied

Rated 5 out of 5 stars

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more

Rated 1 out of 5 stars

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more

Rated 5 out of 5 stars

They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more

Company details

  1. Financial Planner
  2. Debt Relief Service
  3. Financial Consultant
  4. Financial Institution
  5. Funeral Insurance Company

Written by the company

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Contact info

4.0

Great

TrustScore 4 out of 5

473 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(473)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely poor service

Extremely poor service. When you need them they have all sorts of red tape not to pay.

September 14, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Please can you provide your personal details to info@meerkat.co.za so we can look into your concerns.

Rated 4 out of 5 stars

My experience with Meerkat has been…Bitter Sweet

My experience with Meerkat has been bitter sweet from when i started in February, i was pissed but Ilhaam Kamaar managed to calm me down as a customer and explained to me step by step to ease the frustration. I lost my cool few time but not even once has Ilhaam ignored my feelings. In the line business you are in I think you need Ilhaam as an employer with expertise of customer service. Ilhaam is an asset to the company. I can say even though i was angry and frustrated with Meerkat, I am a delighted customer because of Ilhaam.

Ilhaam, keep up the good work, with the right attitude toward your customers you are going far.

October 11, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for this feedback. We will definitely share with IIhaam's manager.

Rated 5 out of 5 stars

Love working with Lee!!

Love working with Lee!!
Thanks for always going the extra mile..

October 11, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Awesome to hear! Thanks for the feedback.

Rated 3 out of 5 stars

I had a funeral policy with a company…

I had a funeral policy with a company and it was take over by Meerkat. They got the amounts missed up and when I called no one could explain what is going on. I then sent a note on the Website informing them to cancel the policy, that is when the Manager gave me a call and sorted everything out.

October 7, 2022
Meerkat logo

Reply from Meerkat

Thanks for your feedback. Happy to hear your query was resolved

Rated 5 out of 5 stars

i assisted by Sharon September who…

i was assisted by Sharon September who was outstanding she never left my side and was always just a email or call away
she is one of the few people i trust in this world
even when one of my credits tried to take advantage pf me she was stood up for me ...she was with from the very start right up until the end ...i will always be grateful to her ....she is truly one of kind

March 11, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thank you very much for the feedback. We really appreciate it!

Rated 5 out of 5 stars

Honest

Sharon is really very helpful she is always go extra mile to help with what ever question I had.

October 7, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks so much for the feedback. We really appreciate it.

Rated 5 out of 5 stars

My consultant Sharon September

My consultant, Sharon September has always been available and helpful. Whenever i requested a call back from her i received it. Thanks to her assistance i was able to get out of debt review quicker.

October 6, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for your feedback. We really appreciate it.

Rated 5 out of 5 stars

I had an issue with my credit record

I had an issue with my credit record, after months of back and forth, I finally got hold of meerkat, and within 2weeks of the queries raised, everything was solved

December 22, 2021
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for your feedback. We appreciate it.

Rated 5 out of 5 stars

top class service , Sharon helped me

Sharon helped me get a top knotch service
my name was cleared and i managed to get my .
clearance certificate because of her lovely personality ...

patience and ability to help

August 24, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We really appreciate it.

Rated 5 out of 5 stars

Sharon September

Thank you to Sharon September who did her best to get my debt review sorted.

October 6, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We really appreciate it.

Rated 5 out of 5 stars

Beautiful service so far

Beautiful service so far, I bein kept up to date,.. Explained each and every step thank you meerkat, I feel safe with you.

September 2, 2022
Meerkat logo

Reply from Meerkat

Thank you for your feedback. We appreciate it.

Rated 1 out of 5 stars

The worst debt review company

The worst debt review company. Signed up with them in May, they never notified me, bout any cancelation. Messaged all my creditors, n now I'm being harassed by creditors, I can't get a loan , why coz my name is locked under debt review my MEERKAT. can't move to another debt company, coz they want money. U guys r a bunch of thieves. I have to spend money i don't have to get out of your hold, just to put myself in more debt. Someone needs to close you crooks down

September 1, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thank you for your feedback. This has been escalated to the team.

Rated 5 out of 5 stars

Very good

She was absolutely patient with me ecen called back when i asked her to she gave me excellent help an explain everything in detail

September 23, 2022
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We appreciate it

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