Meerkat Reviews 

473
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more

Company replied

Rated 5 out of 5 stars

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more

Rated 1 out of 5 stars

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more

Rated 5 out of 5 stars

They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more

Company details

  1. Financial Planner
  2. Debt Relief Service
  3. Financial Consultant
  4. Financial Institution
  5. Funeral Insurance Company

Written by the company

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Contact info

4.0

Great

TrustScore 4 out of 5

473 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(473)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Sharon September-An Asset to Meerkat-Excellent Service

I would like to take this opportunity to say Thank you to Sharon September for really listening to my concerns and addressing them accordingly.
She is the only person that really understood what is required and she referred one of my concerns to the correct person to address. She always keeps me updated with progress whether positive or negative on several occasions.

Thank you so much, keep up the great work. Your listening and understanding skills are of utmost importance in your line of work. You are caring, humble and client centric and that means a lot in todays world.
Your knowledge of your products are undisputable and you have kept up to your promises.
You are an asset to your company.

Thank You
Kind regards
Esa Haroun

September 28, 2022
Unprompted review
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Reply from Meerkat

We are really proud to receive this feedback and will definitely share this with Sharon's Manager

Rated 5 out of 5 stars

On this day 20 October 2022 morning i…

On this day 20 October 2022 morning i had a query to request and (Sharon September) was very quickly to respond to my query. She was kindly and professional to assist me and i was happy for the client service she gave me.

Thank you!!!

October 20, 2022
Unprompted review
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Reply from Meerkat

Thank you for your feedback! We really appreciate it.

Rated 5 out of 5 stars

Thanks very much to MEERKAT for being…

Thanks very much to MEERKAT for being of great assistance to me in the times of need . Ms Sharon September is my consultant and she has always been of great help to me .

October 20, 2022
Unprompted review
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Reply from Meerkat

Thanks for your feedback!

Rated 5 out of 5 stars

They've been so quick in helping me…

They've been so quick in helping me with credit insurance. I am currently waiting for the bank to cancel their credit insurance and start saving more than half of what I was paying the bank!!

October 18, 2022
Meerkat logo

Reply from Meerkat

Fantastic news. Thanks for the feedback!

Rated 1 out of 5 stars

Misled on the quote

October 9, 2022
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Reply from Meerkat

We are sorry to hear this. Please could you send details to info@meerkat.co.za so we can investigate

Rated 5 out of 5 stars

A Life Saver

I was so skeptical going into this but the agents assisting me were friendly, calm, kind and accommodating. They took the time to explain everything even put it in writing so that whatever we discussed was on "black and white".

Thank you Meerkat, you are saving my life.

October 19, 2022
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Reply from Meerkat

Thank you for your feedback. We are happy to be on this journey with you.

Rated 5 out of 5 stars

The agent handled my very emotional and…

The agent handled my very emotional and stressful situation with dignity and empathy. She listened and suggested alternatives. I am very grateful for her efforts during this time.

October 18, 2022
Unprompted review
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Reply from Meerkat

Thank you for the feedback. We really appreciate it.

Rated 4 out of 5 stars

Payment

The ShopRite system was down the whole week and paid late.

October 7, 2022
Meerkat logo

Reply from Meerkat

We appreciate your feedback

Rated 5 out of 5 stars

Great fast service from Ilhaam

Great service now I see progress with my case after Ilhaam took my call. Been dealing with Lee Pieterse for the past 4 weeks all he says is paper work is been forwarded to the right department I mean a whole month not acceptable.

October 17, 2022
Unprompted review
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Reply from Meerkat

We appreciate the feedback and will escalate accordingly

Rated 5 out of 5 stars

Perfect

Perfect assistance

October 17, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We appreciate it.

Rated 1 out of 5 stars

I have been asking every agent I spoke…

I have been asking every agent I spoke to cancel my debt review process because I have been misled and it was not even 30 days within the agreement but no one is willing to assist me; I have been sent from pillar to post. This is already also affecting my mental health. I hope to get assistance soon.

October 3, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thank you for your feedback, Please send your ID number to info@meerkat.co.za so that we can investigate.

Rated 5 out of 5 stars

Lee is the best Customer Consultant

Lee has been extremely helpful and always make time to contact me. I have paid all my Creditors in full. Whenever I have a query he is ready to assist. What makes me happy is that he follows up by calling back.
Good customer service I must say. You are the best

October 7, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for this feedback. We really appreciate it.

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