Meerkat Reviews 

473
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... See more

Company replied

Rated 5 out of 5 stars

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more

Rated 1 out of 5 stars

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more

Rated 5 out of 5 stars

They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more

Company details

  1. Financial Planner
  2. Debt Relief Service
  3. Financial Consultant
  4. Financial Institution
  5. Funeral Insurance Company

Written by the company

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Contact info

4.0

Great

TrustScore 4 out of 5

473 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(473)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am very happy with the level of service

I am very happy with the level of service that I receive when dealing with your company both telephonically as well as via email.
Thank you for the support along the way with this very difficult journey.

I will recommend your service to friends and family going forward.

October 27, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thank you for your feedback. We appreciate it!

Rated 5 out of 5 stars

Execellent Service

The excellent service provided by Pearl Ntombizanele Siyalana
Pearl assisted me with my application. Her service is commendable. Her friendly voice makes you feel more comfortable and sets your mind at ease.
Keep up the good customer service Pearl.

October 17, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for your feedback. We really appreciate it.

Rated 5 out of 5 stars

Home loan Agreements

Hi
I called FNB home loan for arrangements because I'm owing. The reason I'm owing is my partner passed on, Whom Who was helping me to pay my debits. His passing made it had for me to pay on time. I've managed to make my arrangements this month, I don't want to loss the bond as me and my kids has nowhere to stay.

Kind Regards
Mandlakazi Mgugudo

September 7, 2022
Unprompted review
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Reply from Meerkat

Thank you for your feedback

Rated 5 out of 5 stars

Ilhaam Kamaar has always been giving me…

Ilhaam Kamaar has always been giving me great service. No matter what request or question, I am always help immediately. I am very lucky to have Ilhaam assigned to my account.

October 24, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for this feedback. We really appreciate it.

Rated 5 out of 5 stars

Always great asking Valencia Brown for…

Always great asking Valencia Brown for assists, she goes out of her way to assist where she can. Thank you, Valencia.

October 25, 2022
Unprompted review
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Reply from Meerkat

Thank you for your feedback. We really appreciate it.

Rated 1 out of 5 stars

I am so so upset,meerkat flag me on…

I am so so upset,meerkat flag me on credit bureau but nothing is finalized, I didn't even sign any agreement nothing.,the only thing i sign was an electronic consent for them to go in my profile and to phone my creditors,thats what I was told . secondly my debts doesn't even reach 150k but i was told that im gonna pay 2500 for 10 damn years,that like 2 and a half times my original debt amount.,Debt review rules is 5 years max..The consultants are all talking different things,the one say 10 years nd the other one say 5 years max..im obviously been trapped here.Im over indebted but I'm not stupid.

October 21, 2022
Unprompted review
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Reply from Meerkat

Plesae can you send your details to info@meerkat.co.za so we can thoroughly investigate this. Thanks

Rated 5 out of 5 stars

Awesome Customer Service

I had an incident with my Car finance and Sharon September supported me during that stressful period she called and arrange and gave me advise on what to do the whole way through. She would promise to call me back on a certain time and like clock work she would call even if she had no news she kept me updated all the way. She was awesome and still is.
Thank you Sharon September.

October 21, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the awesome feedback. We appreciate it!

Rated 5 out of 5 stars

My experience has been great as I…

My experience has been great as I always get follow ups as to what is happening with my account.
And always friendly.
Sharon is the reason I trust in Meerkat.

October 21, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks so much for the feedback!

Rated 3 out of 5 stars

I haven’t receive any call from meerkat…

I haven’t receive any call from meerkat consultants to inform me that my bank account is blocked hence all my debit orders has bounced for 2 months I have to now reapply for another account.
My credit is looking bad

September 1, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for your feedback. Please can you send your details to info@meerkat.co.za so that we can investigate further.

Rated 5 out of 5 stars

A consultant which was helping me out…

A consultant which was helping me out with my application was too friendly and making sure that i understand everything and repeating where i didn't understand may you continue to help other clients the way you did when helping me keep up a good work regard Phindiwe Moyeni.

October 20, 2022
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We really appreciate it!

Rated 5 out of 5 stars

Received excellent service from…

Received excellent service from Zimkhitha Dondashe.
Just unfortunate that i had to cancel the policy

October 17, 2022
Meerkat logo

Reply from Meerkat

Thank you for your feedback we really appreciate it

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