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See what reviewers are saying

Rated 5 out of 5 stars

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... See more

Rated 5 out of 5 stars

The Meerkat team was really efficient. The te is friendly and very helpful.They do not have a long response waiting time and I was helped swiftly. REALLR GREAT SERBICE AND I WOULD RECOMMEND THEM ANY... See more

Rated 1 out of 5 stars

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... See more

Rated 5 out of 5 stars

They have been super supportive in helping me get all the paperwork sorted(Kickstart). They would also follow up with me which is great :) All reps are super friendly and helpful even my last call, of... See more

Company details

  1. Financial Planner
  2. Debt Relief Service
  3. Financial Consultant
  4. Financial Institution
  5. Funeral Insurance Company

Written by the company

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Contact info

3.9

Great

TrustScore 4 out of 5

471 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you Rizqa

I dealt with a kind,informative and sweet lady named Rizqa.She took her time and had all the patience with me ran me through the entire process i could feel her energy and could tell she was very much into making sure she lives by the “We are looking out for you” any concerns i have she gets back to me and provides advice and very good service to make sure i stay happy and calm.I want to thank her and i want to thank Meerkat for helping me on this difficult journey and bringing me peaceful nights.

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed, pure incompetence!

Just don’t. I have had the biggest headache using them. Their consultants Sharon and Kelly are always saying they are helping but few months later still having the same issues. Afraid that the Sheriff will come to my house of the company’s incompetence. Really disappointed.

July 29, 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY! THEY SEND WRONG STATEMENTS AND THEN WONT TAKE RESPONSIBILITY. WHEN YOU BELIEVE YOU PAID UP YOU'RE NOT BECAUSE THEY SEND INCORRECT STATEMENT. THEY LIE WHEN THEY SIGN YOU UP. BEEN WITH THEM 5 YEARS WORST MISTAKE I HAVE ALL THE COMMUNICATION TO BACK MY STATEMENTS UP

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

1 star is too much

1 star is too much . You charge an after care fee of R345 per month. What after care are you charging for. I’ve been trying to get information for the past (5 months with absolutely no success. Even the CEO has no courtesy of replying. Is it that he’s trying only interested in my money. I have a tranche of emails to support my statement of pathetic service from Meerkat. I’m complaining to the NCR and other responsible authorities. I’m stopping my debit suspending my debit order until I can get the service I’m paying for.

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

4 MONTHS DEBT FREE - BUT STILL UNDER DEBT REVIEW - NEVER RECOMMEND MEERKAT TO ANYONE ELSE

Honestly - in the beginning - they great - a real 5 / 5 ...until you finish paying and then are no longer on debt review - you have to do their job for them when it comes to sending off the certified letters to all the credit bureaus to clear your name - and that's after 3 months of being debt free - and then you have to wait a further couple of months because the person you're dealing with isn't listening as to what documentation the creditors are looking for - like the form called WU17 - where Meerkat releases you from being their client due to your debt all being paid up.
will I recommend people to head their way again for assistance - Hell no - at this rate, you can be paid up and still be on debt review to Meerkat for the rest of your life and they won't give a crap- no stars today! But then you can't post a review unless you give them a star...

June 26, 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Hi there. Can you please provide your details to info@meerkat.co.za so we can look into this. Thanks

Rated 5 out of 5 stars

Excellent Pest Control Service Follow Up by Meerkat Engineer

I am writing this review to recognize the outstanding experience my wife and I just had with Meerkat Pest Control Service in general and with their engineer Mike in particular. We had bat and flying squirrel exclusion services performed at our 15 year old log home in the Adirondacks last August. The services included a Full Warranty for 3 years. We called Meercat to let them know we were seeing signs that the bats/squirrels had returned recently. Based on some simple questions we answered, Meercat Customer Service promptly scheduled an inspection by one of their engineers.

Engineer Mike came to the house today with everything he needed to complete this task, including an obvious expert knowledge of his job.

Within 1/2 hour, he had pinpointed the additional entry point, completed the necessary actions to address the problem and scheduled a follow up inspection in near future to make sure the problem has been resolved.

Aside from his clear technical skills, Mike was a pleasure to work with and provided valuable advice to help us understand the natural habits of these animals and how to maintain some of the prevention on our own going forward.

Highly recommend this pest control service as a company who backs up their contract with a solid warranty and for hiring/keeping excellent professionals on as their staff.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Zaida

Thanks to Zaida, she's always willing to sort out my accounts ASAP..

Great work you doing appreciate it..

June 6, 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback. We appreciate it!

Rated 3 out of 5 stars

We need to be better informed about this process

All I can say is we clients need to be better informed about this process..sadly I had to cancel your services Couse it was gonna take years before I could afford any Credit again.in Amy case I would like to give Jack his flowers he has been of great help every step of the way and trustworthy I must say ..thank you Jack for your patients and professionalism...all the best in your feture endeavours and stay true to who u are..your are truely ethical in business..

May 3, 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Thank you for your feedback. We appreciate all comments.

Rated 5 out of 5 stars

Excellent service received from Rizqah…

Excellent service received from Rizqah Cato.

She is absolutely thorough and was patient with me through the entire process of me registering myself for debt review.

Her service is absolutely amazing! Defs rating her a 10/10 for her excellent service and communication skills :)

May 2, 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Awesome thanks so much for the feedback!

Rated 5 out of 5 stars

Kelsey is absolutely excellent in…

Kelsey is absolutely excellent in helping others. She is professional and kind, such a pleasure to de with her ❤

April 14, 2023
Unprompted review
Meerkat logo

Reply from Meerkat

Thanks for the feedback Claire. We will definitely share with the wider team.

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