Very excited to have gotten to participate in this test! I really liked both mascaras. One was more dramatic, one was a little less messy. But they are both fantastic products and I would buy either o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company great products I love the…
Great company great products I love the mascara stays on and doesn’t smear easy to remove
Sensational sunscreen
Alleyoop sensational sunscreen is the only one I use. It has perfect tint and just enough coverage. Gives you a glow and soft feel all day. It does not dry you out like most sunscreens.
I just love your mascara
I just love your mascara. It makes my lashes look lustrous and long. Easy to come off. And it's affordable. Marianne Sands
Finally found my forever mascara!!
I will be purchasing a full size mascara. I started with the mini to give it a try, and I'm so happy to have finally found a mascara I'm happy with that doesn't bother my contacts! (I have tried a lot of mascaras!!) It doesn't flake off half way through the day or get all over when I need to add eye drops.
And, they have fantastic customer service! I loved the coverage of the tinted SPF, but I have REALLY dry skin & live in the Midwest (frigid & dry winters). It looked great and was a great color match, but left my skin feeling too dry. I'm sure it's perfect for most people. I just have extremely dry skin! They refunded it easily and responded to my request quickly.
My favorite
It's my go to! I had a tube of it that I just tried here and there. The more I used it and got used to it, the more I loved it. Just ordered 2 more tubes.
Their products are top-notch and their…
Their products are top-notch and their customer support is wonderful!! Cudos!!
Very excited to have gotten to…
Very excited to have gotten to participate in this test! I really liked both mascaras. One was more dramatic, one was a little less messy. But they are both fantastic products and I would buy either one. I appreciate that this company is continually trying to improve on their products and that they care about their customers opinions.
Best Product Ever
This is the best product on the market. I carry it in my purse for touch ups and on a daily basis. In addition to producing a quality product, their customer service is excellent.
Amazing Products & Outstanding Customer Service! I love Alleyoop's products
I love Alleyoop's products, they're high quality and exactly what I was looking for!
I recently had an issue where my orders were held at customs requesting additional fees, despite duties being included at checkout. I was worried I'd lose everything with the deadline approaching.
April from customer support was absolutely incredible. She responded quickly, understood the urgency, and arranged full reimbursement for all the fees. The refund was processed exactly as promised, and I received all my products safely.
April turned a stressful situation into a completely resolved issue within days. Her professionalism and care were exceptional.
Highly recommend both the products and their amazing support team!
I love all of the products I have…
I love all of the products I have received so far! The customer service is very responsive as well! I’m looking forward to my next order
Yes! It's a hit!
I'm delighted to report that the mascara was a great gift as hoped! It stays on well without smudging and it makes their lashes look so long! The recipients have been quite pleased with this new mascara! So thankful it was as great as advertised!
Great job!
The mascara is Perfect for me
The mascara is Perfect for me! This product is exactly what I need. It separates & lengthens my lashes, doesn’t smudge. It comes off nicely with soap & water or wet fingertips.
It really is that good!
It really is that good New favorite mascara! Discovering tubing mascara was a game changer for my semi-sensitive, contact-wearing eyes, and I’ve been trying pretty much every brand formulation I can get my hand on. Search is over, as Alleyoop is my new favorite! I had actually ordered a few different products from Alleyoop, but the mascara was what I was most excited for, and sadly it was the one item missing from my shipment. Customer Support rep April was quick to help and make it right, and I am so happy because absolutely LOVE this mascara and will be a loyal customer from here on out! One swipe gives amazing length, two swipes really amps up the volumes, and it lasts all day with no migration, yet still wipes off easily at the end of the day. Give it a try!
Alleyoop's mascara is only bested by their customer service
Alleyoop's def my fave mascara, but their customer service is THE BEST!
Alleyoop's mascara is my favorite, hands down. Better than any other tubing mascaras I've tried. (I've tried a LOT.)
Beyond that, their customer service is prompt, kind, and thorough. Their top notch CS alone is worth more to me than anything else.
Amazing customer service and products
Alleyoop was so quick to resolve a minor issue with my order, they were courteous and kind in our communication. Best of all though is that the products are beyond excellent! My lashes have never looked stronger and longer
THE BEST
I have tried SO many different tinted sunscreens. Two things it is extremely hard to find: An exact skin color match, and the perfect amount of coverage. Well, this sunscreen is it. The coverage is absolutely AMAZING that you won’t even need a powder or foundation. It also gives a beautiful glow and it feels so wonderful knowing that there are clean ingredients in this sunscreen and I’m getting all the protection my skin needs. I don’t believe I’ve ever bought anything from this line, but I know I will be now! I’ll be a regular customer for this product, because it exceeded my expectations in every way. And listen, I don’t even leave reviews…. So that tells you just how great this product is!!! Buy it!!!!! You will not regret it.
Great Makeup & Customer Care
First, don't generalize that this is "makeup for young people" just because the models are. I'm 67 and loving the skin tint with SPF, mascara, and especially 11th Hour eyeshadow sticks! They glide on and last all day. I'm switching entirely to sticks from palettes as they are so easy. Sharpener in the base so you can use them as eyeliner. Customer service is incredible - there was an item missing from my order and they not only responded to my email immediately, but also sent the missing item without hassle. Definitely recommend all ages try Alleyoop makeup!
great customer service & mascara!
Alleyoop responded very quickly to my request & was very helpful & friendly.
Also, I have tried a TON of mascaras in my day, and theirs is the one I keep going back to... it is by far the best. Natural looking, but volumizing... never clumps, and doesn't smudge or leave you with raccoon eyes even in high humidity situations
Horrible mascara
Horrible mascara! Read all the reviews of this vs Thrive and I thought I would give it a try. NOT EVEN close to Thrive. Melts off in any kind of heat
I will repurchase every time
Not as volumizing as I would have hoped, but it is buildable and doesn't smear after lots of laughter. I wore this last night when with friends. This product comes off easily when removing make up. I would repurchase the mini to have in my purse on the go!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








