Very excited to have gotten to participate in this test! I really liked both mascaras. One was more dramatic, one was a little less messy. But they are both fantastic products and I would buy either o... See more
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Return process was incredibly easy
Return process was incredibly easy. I was skeptical of the whole pen pal thing, thought it was a gimmick but it worked surprisingly well.
So far it doesn't disappoint
So far it doesn't disappoint I've been using allyoop about 2 weeks, comparing to 2 similar mascaras, and so far it does not disappoint. No clumps, nice lengthening, comes off cleanly. I'll wait to see how it's going at 2.5-3 months and then decide if I'm going to switch.
Alleyoop Mascara is a win for sensitive eyes
I have bad allergies and sensitivities that sometimes make wearing typical mascara a nightmare. So far, Alleyoop's mascara has been just as pretty but not as goopy.
The brown mascara is fantastic
The brown mascara is fantastic. I have strawberry blonde hair and black mascara is too dark for my complexion. The brown shade from Alleyoop looks great on me and could have been formulated just for me , it looks so good on. Also it doesn’t clump like I’ve experienced with other brands and last all day. I also wear contacts and it doesn’t run or bother my eyes in any way
A definite 10 out of 10!! I would get one today and look fantastic too!!
Customer service is top notch
Customer service is top notch! Requested a refund as I wasn’t sure about this product. Super friendly, genuinely care what the customer has to say. In fact, the service was so good. I decided to give it another go before proceeding with the refund. And honestly, I judged too soon. Curl lashes first then put on mascara as this has a lengthening effect for sure but does not curl, it’s clean more natural looking and buildable (within reason). I am a previous thrive customer, love their product but my eyes do not… super irritated. As for the lash nourishing portion with Alleyoop I cannot say, as I have only used it twice so far. Only downside, it’s a bit messy trying to get off. That may be some trial and error on my part though. Overall, would recommend this product for a more natural, but put together look.
Mascara, Shadow, Lips, Face!
The brown tubing mascara is excellent, doesn't flake or fade and is buildable! The eyeshadow crayon stays on for 24 hours as well as the mascara (not that you should be doing that!) I chose the skin tint light to medium coverage in the wrong color and Alleyoop recommended I take the quiz, and is sending me the correct color. The SPF lip gloss is the best ever! Most SPF chapsticks and glosses have a chemical taste, this has none.
Everything I’d hoped for.
Thrive is just messy and clumpy and Alleyoop is mascara bliss. Soft and feathery application and a solid tube removal. I have a favorite mascara again, finally. ✅ 🙃
I absolutely love this mascara
I absolutely love this mascara! I’ve had friends ask me what I’m using, so that speaks even better about how great it looks. I get volume without the clumps, each lash getting coated well with a feathery and natural looking result. It’s definitely the only mascara I’ll ever use again!
I ordered through the company and there…
I ordered through the company and there was a misunderstanding. I asked for a refund and they provided on instantly. They then sent me the mascara and color that I wanted. THE MASCARA IS AMAZING. I will definitely be purchasing again.
Love the eye color
Love the eye color! Goes on Great and doesn’t crease!
Great Customer Service as well!
Worst Company
If I could give this company a 0-star rating, I would. This company is horrible. They do not care about their people or the quality of the product.
They terminate people despite valid reasons. They terminate people just like that, despite you working with them for 5 years. They do not care about the contribution made, the trust, and loyalty. They cut you right away from your job without a heads up. They do not have the decency to give people a chance to look for a new job just because they feel like doing it.
Stop lying to people about how clean your product is. This is a disgusting company!

Reply from Alleyoop
Terrible company
Terrible company! The customer service does not reply, I wanted to return a try now product from them and since they didn’t respond to let me know how to return it I was charged for the order!! Very frustrating!!

Reply from Alleyoop
Order never shipped
I placed my order for mascara on February 26, and a week later had still not received a notice that it had shipped. I reached out and they said they were experiencing delayed shipping and to give it 7-10 business days to ship. I waited 11 business days with no progress. I eventually had my order refunded but was disappointed because I was looking forward to trying it.
Very underrated
Very underrated. I have been a happy user of their cosmetics for a couple years. Shocked they’re still under the radar. Big fan
I ordered mascara and it never shipped
I ordered mascara and it never shipped. I tried contacting them 3 times via email and they never respond. I also sat on their website chat function for over an hour and they didn't answer that either. I am having to go through my bank to get a refund for the mascara I paid for but never received.
A Better Version of Glossier
I found out about alley oop in December and have been using them ever since. I've been REALLY happy. The 11th hour eye shadow is 5 stars for me--I have it in a bunch of colors. It's reasonably priced and I get so much use out of it. Plus, I'm a sucker for packaging. I've also used the travel razor. Great products, really love them.
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