While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's user-friendliness and its effectiveness in helping them improve their credit scores, with many reporting significant increases. People appreciate the clear guidance, easy-to-understand interface, and the ability to track progress and receive helpful insights. However, some customers experienced issues with payments and subscriptions, including difficulties changing payment accounts and unexpected card number changes. A few also expressed dissatisfaction with the limitations on credit access despite being given a credit limit.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers praise the app's user-friendly... See more

Application

People report positive experiences with the app. Many customers praise its user-friendliness and ease of use,... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the service for helping to... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. While some customers appreciate the ability to put all... See more

Product

Consumers find the product to be positive, particularly praising its effectiveness in credit building. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Ava now for a few months and my credit score has went up by 79 points. I’m honestly amazed by my results. I really love how user friendly the app is. The alerts and insights keep me on... See more

Rated 5 out of 5 stars

Since joining the Ava app, my credit score has increased by 147 points, and I honestly couldn’t be happier. Ava made it easy to understand what was hurting my credit and showed me clear, realistic s... See more

Rated 5 out of 5 stars

Ava Finance has been extremely helpful for rebuilding my credit. Since I started using the app, my score has increased by over 100 points. The guidance is clear, the interface is easy to understand,... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️ Amazing Experience with Ava Finance! I can’t say enough about how incredible my experience has been with Ava Finance. In just one week, my credit score jumped 137 points — something I n... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Credit Counseling Service
  4. Financial Institution
  5. Financial Planner

About Ava Finance

Written by the company

Ava is a fintech startup, founded by seasoned experts of the credit industry with the goal of helping people pay the lowest cost on their debt by building their credit easily with an automated credit building app.

We offer a host of credit-building products and debt management tools for as low as $6 a month.

We make a commitment in making our products accessible and affordable to our customers, along with providing all of our services with no interest, no hidden fees, and no hard credit checks.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ava has been a game changer for me when…

Ava has been a game changer for me when it comes to tracking my expenses, and credit score. With its useful credit builder program, my score has increased 91 points in the past two months. Not to mention the credit line came in handy when I didn’t have the cash for certain upfront payments. I highly recommend Ava to anyone looking to get closer to financial freedom or simply improving your credits

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Greatest credit builder for anyone…

Greatest credit builder for anyone looking to build their credit the correct way. Ava Finance has helped build credit by reporting all my on time payments to all three credit bureaus. Ava thank you and most important thank you to the team at Ava.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Account under review

I have been with this company over 1 year and when I finish paying monthly on my savings acc to be able to withdraw my funds they lock my account and say that I need to send an ID and a picture to be verified but this whole time I didn't need to do that. only when its time to withdraw MY Money! I have sent an email it's been 7 days now and no response it does not take that long to activate an account. I will update this message if anything gets resolved but as of right now I am still waiting on a HUMAN to get back with me.i have had no other problems with this company

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good credit builder!

I think the way of how they do things is very helpful for those who are trying to get back on track Credit wise. They have a very good system in place and they report to all three credit bureaus.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I’ve been with Ava for a little I’ve 6 months and my score has increased by 79 points! It’s a great way to help stay on track with keeping your utilization low. I only wish its merchants were broader.

March 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look