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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the application for its user-friendly interface and helpful features, particularly its ability to provide cash advances and assist with financial management. Many people appreciate how the app helps them track spending, budget effectively, and even build credit. The ease of obtaining cash advances and the quick processing times are frequently highlighted as significant benefits. However, some customers expressed dissatisfaction with the payment process and customer service. There were mentions of issues with early debits, unexpected subscription charges, and difficulties in receiving refunds. Additionally, a few people found the pricing structure to be expensive, citing various fees and subscriptions that made the service less appealing.

What people talk about most

Application

Reviewers mention positive feedback about the app. Many find it easy to download and use, praising its... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the ease and speed... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the app for being easy to... See more

Customer service

People report ambiguous experiences with customer service. Many customers appreciate the help received,... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction with high fees, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cleo is top shelf compared to successful stocks doing extremely well and that says m alot.Even though im going through the motions I can say cleo is the first and only choice to rock with believe me a... See more

Rated 5 out of 5 stars

The quiz game that you guys have every week are enjoyable lol. I pay alit of attention to the repetitive things I spend my money on daily so to get these answers wronge when I absolutely no I’m right... See more

Rated 5 out of 5 stars

Where's there's great opportunities to explore the Cash Advance wave. Okay 👍 cleo company is great, I'm digging my interests more in budgeting and saving. To borrow the rush in making the payment on... See more

Rated 5 out of 5 stars

I've heard a lot of people talking about the Cleo Money app but I didn't think it would work for me so I waited and I started hearing about more App about getting advanced pay without paying so much... See more


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Non-Bank Financial Service

Written by the company

Meet Cleo, an A.I. assistant for your money. Cleo securely connects your bank account and allows you to keep track of your spending, budgets, bills and much more.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not waste your time or money!

Do not waste your time or money!! You pay for a subscription to get a cash advance and it does not work. Customer service has no explanation besides technical error. And to "just wait". Pointless when you need cash asap. Also they charge even more money to get the advance instantly.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

I love the experience of budget but…

I love the experience of budget but clearly actually interacting with you, I wonder sometimes if you're a beautiful person that way you talk sometimes like you know, LOL you ready like a miss cleo fortunes teller HAHA!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Cleo is amazing at lending me money…

Cleo is amazing at lending me money when I need it, especially for very low payback fees. Sometimes, the app sends me WAY too many notifications, but always approved me, even when my payment is late.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Cleo keeps it real!

What made the experience great was Cleo kept it real frfr. It was like I was being real honest with myself or someone who values how I keep it real. The roasting made the “come to Jesus” moment light and airy…you know, digestible. But in the truth of it all there was nothing to laugh about, only a call to do better because frankly, I KNOW BETTER!

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

LAST MONTH GOT $150 THIS MONTH I WAS…

LAST MONTH GOT $150 THIS MONTH I WAS APPROVED FOR $90 A FEW DAYS LATER IT WAS $40 AND FORGET TALKING TO ANYONE ABOUT THE AI BEING WRONG WHEN I SAID THAT I SHOULD GET A HIGHER ADVANCE THEY OF COURSE SAID AFTER YOU PAY THIS ONE
THEY HAVE ACTUALLY BEEN SUED ONCE FOR BAD BUSINESS PRACTICES

March 23, 2026
Unprompted review

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