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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly courteous, professional, knowledgeable, and helpful, often highlighting their patience and personalized attention. The service is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, from prompt email replies to quick issue resolution. People are particularly impressed with the quality of products and the wide selection available, including bikes, helmets, and riding gear. The customer service team is also commended for being supportive and dedicated, ensuring a smooth process from purchase to after-sales support. However, some customers expressed ambiguous feelings regarding the quality of certain items, with a few noting specific issues like a defective product or a panel that wasn't right in color.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great range of clothing,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Customer service

People report positive experiences with customer service. Customers consistently describe the service as... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of products, such as riding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had great experience of over a decade of being taken care of by the Staff at Megabikes. By far they are superb in everything motorcycles. I wouldn't hesitate to recommend the Megabikes Team to... See more

Rated 5 out of 5 stars

I've bought 2 2nd hand bikes here over the last 12 months.both transactions were hassle free due to the helpful sales staff. Any issues that arose (as can & will with not buying new) were sorted out... See more

Rated 5 out of 5 stars

Last year I bought my wife a HJC Helmet and an Oxford jacket. A few weeks ago I bought myself a Lindstrands jacket.......the price and more importantly, the service is unmatched at Megabikes. Th... See more

Rated 5 out of 5 stars

Was in Megabikes today to get some boots & gloves & a small repair on helmet fabric. Gabriel couldn’t be more helpful & patient, he spent time fixing the awkward fabric issue on the helmet & great re... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Details of new and used motorcycle sales and servicing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional team.

I have had great experience dealing with Megabikes. Most recently Conor looked after a small warranty issue and was very flexible with arranging service date.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Breakdown, drop off, fixed and collected

I had an issue with my bike. I was out and about, the clutch lever and mirror Perch snapped off. I rang megabikes. They were so obliging to help me. The breakdown assistance dropped my bike off. They ordered the parts that were needed and fitted them. Then rand me to collect it. Great service!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent mechanics

Megabikes employs excellent mechanics that did a great job with my bike. I sent it on a tow truck with a flat tyre and they sourced a new tyre and replaced it in record time, putting me back on the road.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I got a Moto Guzzi V85TT from Megabikes in January 24. The bike has 32K kms covered since then. There were only two minor issues in that time with the bike which were resolved asap. Every experience from purchase to servicing has been great and managed in a professional and friendly manner. A great team.

November 8, 2025
Unprompted review
Rated 4 out of 5 stars

Good Motorcycle and Gear dealer

Friendly staff, plenty choice of deals to work with in terms of PPE riding gear, security and maintenance equipment. Always have a big range of bikes for a snug location.

Definitely worth coming back to for more.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Piaggio scooter

I recently bought a Piaggio scooter at Megabikes, Wexford St, and from start to finish I was very happy with the service and knowledge of the staff. They were all very helpful and they were always more than happy to spend time answering questions etc. I'm very happy with my scooter and I look forward to Megabikes servicing it when needed.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great motorcycle store

Great motorcycle store! Team is very knowledgeable and friendly. I was searching for accessories and some good advice, and found both. Actually should have started from here!

October 15, 2025
Unprompted review
Rated 3 out of 5 stars

Overpriced

Staff were friendly, however 3 star review is because gear is very overpriced when you can go elsewhere for much cheaper.

October 4, 2025
Unprompted review

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