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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly courteous, professional, knowledgeable, and helpful, often highlighting their patience and personalized attention. The service is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, from prompt email replies to quick issue resolution. People are particularly impressed with the quality of products and the wide selection available, including bikes, helmets, and riding gear. The customer service team is also commended for being supportive and dedicated, ensuring a smooth process from purchase to after-sales support. However, some customers expressed ambiguous feelings regarding the quality of certain items, with a few noting specific issues like a defective product or a panel that wasn't right in color.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great range of clothing,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Customer service

People report positive experiences with customer service. Customers consistently describe the service as... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of products, such as riding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had great experience of over a decade of being taken care of by the Staff at Megabikes. By far they are superb in everything motorcycles. I wouldn't hesitate to recommend the Megabikes Team to... See more

Rated 5 out of 5 stars

I've bought 2 2nd hand bikes here over the last 12 months.both transactions were hassle free due to the helpful sales staff. Any issues that arose (as can & will with not buying new) were sorted out... See more

Rated 5 out of 5 stars

Last year I bought my wife a HJC Helmet and an Oxford jacket. A few weeks ago I bought myself a Lindstrands jacket.......the price and more importantly, the service is unmatched at Megabikes. Th... See more

Rated 5 out of 5 stars

Was in Megabikes today to get some boots & gloves & a small repair on helmet fabric. Gabriel couldn’t be more helpful & patient, he spent time fixing the awkward fabric issue on the helmet & great re... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Details of new and used motorcycle sales and servicing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aprilia service

Had a chat with conor regarding a service to my aprilia very happy with the service very good price and bike is running alot smoother also the lads were very helpful on getting my bike out of van and into shop just to note a large selection of bikes here have my eyes on a new 1 there i will definitely will be buying here

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

very helpful

I found the people at megabikes very helpful and polite, I bought the new pcx DX and new helmet and cardo set, they fitted the cardo into the helmet and threw in a phone holder free of charge.
Very impressed with the service

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Have been in Megabikes a few times and…

Have been in Megabikes a few times and the staff were always very helpful and friendly. Dealt with Cian on Givi outback boxes and found him knowledgeable and very easy to talk to. Shop has good amount of stock. Well done everyone

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable staff…

Bought my first helmet and gloves here today. Gabriel was very professional and knowledgeable about both and other items in store that I asked about. Very helpful and I feel confident in my purchases thanks to his advice. Have been in the shop asking questions before and other staff have also been very helpful and knowledgeable.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great motorcycle shop to do business

Great motorcycle shop to do business. Warm welcome and always there to help if necessary. Highly recommend Megabikes. Ross was very helpful when inquiring about buying a bike. Then Conor was great when I needed to get the bike serviced.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch

I've bought 2 2nd hand bikes here over the last 12 months.both transactions were hassle free due to the helpful sales staff. Any issues that arose (as can & will with not buying new) were sorted out as efficiently as possible by the workshop crew.When I win the lotto i know where my 1st stop will be.
From start to finish the staff have all been highly courteous, professional, knowledgeable and helpful

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Mega Fantastic

I always deal with Ross when I go to Megabikes and I have to say he knows his stuff. The staff in Ballymount are all fantastic with a wealth of knowledge . A great team and a great Bike shop for all your Bike stuff.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great crew.

Great crew.
Bought a v100 new off Ross. Nice bloke and professional to deal with.
Had a first service and also 10/10 really nice team. Other stores in Dublin are just difficult to deal with .. name no names.
Well done Megabikes !!!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with Gabriel. He was extremely attentive, patient, and dedicated throughout our interaction. He was always available to answer my questions, explaining every detail clearly and thoroughly, which made a big difference for me.

In addition, Gabriel stood out for his care and personalized attention, making the service not only efficient but also very pleasant. I truly felt that he genuinely wanted to help and ensure everything was handled in the best possible way.

I highly recommend Gabriel without any hesitation! The experience was very positive and trustworthy.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Super knowledgeable and patient staff

Ola was super knowledgeable and patient on helping me find a suitable helmet my size, color and features I was looking for and Ross was also great at showing me some of the used bikes options. Great staff on both stores (Gabriel and Tiago from the other store were also top dudes).

August 12, 2025
Unprompted review

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