Megabikes Reviews 121

Very helpful staff both on the phone and in person.
Ola and her colleague set me up with a new helmet and took the time to install the coms system even on a very busy Saturday afternoon.
Also I noticed how helpful and attentive they were to another customer who had some physical difficulties and a long time biker who left very happy with his new helmet.!!

Top service. All the folks in the shop were super friendly and helpful while I waited for my bikes 1st service. Can’t fault them. Thanks lads 👍🏼

Very quick response to query-from Cian-much appreciated.

The team is very helpful, especially Thiago. Even though they were fully booked, he stayed in touch and managed to get me an earlier appointment!

Thanks to Ciaran for looking after me today when I needed some new gear. I’m delighted with my new Rukka kit and would highly recommend Megabikes for any biker.
Andy Carson

I visited Megabikes to purchase a Vespa 125cc Primavera and bought it same day. Thiago was extremely helpful and patient. It was such a pleasurable experience. Also Gabrielle was very helpful.

But the reason for the review is that when I got home, I noticed a panel on the glove box that wasn't right in colour. So being a little OCD ... I contacted both Thiago and Kieran from the Ballymount Store. Now its easy to write a review when things go well ... but for me its all about how Megabikes handled this for me.

They were terrific and are offering a new panel for me. They didn't have to but they understand and appreciate the customer. I genuinely know now that when it comes to upgrading my Vespa .. there will be only one store that I will go to.

Thank you Thiago (and Kieran) ... excellent customer service.

Excellent service as always at Ballymount premises. Great sales and parts team. Knowledgeable mechanics always at hand. Fast and efficient services.

Ordered a new jacket, trousers and the alpine stars tech air 3.
The quality of the customer service was absolutely incredible. Ola rang me today, querying my jacket size and gave me the best advice to use with the tech air 3. This will save on returing the jacket for a different size! Not only that, they had my items shipped as fast as they could so I can go on my bike trip this week!

Thank you all so much!

I’ve just got home from Megabikes with my new Aprilia RX125, all the experience with them was amazing, they helped me from the scratch with the equipment and explaining how all the documents works also finding a set of equipments that’s fits me.
A special mention to Gabriel who was really helpful and patient guiding in every single step. I will definitely come back to the store for new purchases.

I got 3 bikes from megabikes already.. best place to pick up bike or any motorcycle gear 👌
5 stars from me 🫡

I have been dealing with Megabikes for 5 years and have always found their customer service to be second to none. Just collected my 3rd new bike from them Big shout out to all the team,especially Robbie Dixon.

Great customer service, Gabriel and Robert gave me all support along last month until today when you got my 0km Honda Hornet.
Absolutely 10/10.

As always, it was a memorable experience. Staff made every effort to ensure they had followed my request to the T, they kept me informed throughout my order right up until it was time collected it. It was extremely kind and helpful to make me a video of before and after boxing. Thanks again team.

Was in Megabikes today to get some boots & gloves & a small repair on helmet fabric. Gabriel couldn’t be more helpful & patient, he spent time fixing the awkward fabric issue on the helmet & great relaxed knowledge on anything I asked about gear. I’ll be back again for the Jacket. I’ve dealt with Megabikes other shop before too when I bought a helmet & jeans & again service is first class & like with Gabriel today, nothing was a problem. So, thank you for great products & top class customer service Gabriel!

Megabikes has a great range of Helmets, jackets, gloves, etc.
All staff members are helpful and knowledgeable. Always giving a spotless customer service.

Couldn’t be happier with them.
Definitely will recommend Megabikes to family and friends.

Megabikes is just the best motorbike shop in the country. No need for a fancy review, they do everything they say they’ll do and beyond. Brilliant team 🤩

Huge range of Bikes , Helmets and Clothing to suit all types of rider, from the city commuter to the track day enthusiast !

Great service and atmosphere