after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... See more
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See what reviewers are saying
Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... See more
Company replied
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... See more
Company replied
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... See more
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Company details
- Office Supplies Store
- Educational Supply Store
- Envelope Supplier
- Office Equipment Supplier
- Office Supply Store
- Stationery Store
Written by the company
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4.3
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service and Quality
We had some items that were damaged. We sent photos and they replaced them. The service was quick and the quality was excellent. Thank you!
February 26, 2023
Reply from Mega Thing
Hi Kellie,
Thanks so much for taking the time to write this review, I am thrilled to hear that you appreciated our customer service response time and we were able to resolve your issue quickly. I would like to thank you for reaching out to us, and giving us the opportunity to make it right! Have a great day! Stay safe! :)
Kind Regards, Princes
Staff were extremely understanding and…
Staff were extremely understanding and helpful.
5 Stars for the team
February 26, 2023
Reply from Mega Thing
Hi Kamla,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review! :)
Kind Regards, Princes
I have not received my order
March 22, 2023
Reply from Mega Thing
Good morning Helen,
We are sorry to hear that you have experienced a delay in the delivery of your recent order, which was shipped on 23.02.2023, two days after it was placed on 21.02.2023. We understand that this is an unusual delay and we apologize for any inconvenience this may have caused you.
Please be assured that we are taking this matter very seriously and are urgently following up with the courier to determine the cause of the delay and to ensure that your package is delivered to you as soon as possible. We will keep you updated via email on the status of your order until it is delivered to your satisfaction.
We appreciate your patience and understanding during this time, and we are committed to providing you with the best possible customer service. Once again, we apologize for any inconvenience caused, and we will do our best to resolve this issue as quickly as possible.
If you have any further concerns or questions, please do not hesitate to reach out to us. We value your feedback and are committed to making things right for you.
Sincerely, Dustin.
Delivers what they say…
One item was out of stock and the missing item was tracked down from another supplier.
I guess delivering is what counts.
Mega did this .
March 22, 2023
Reply from Mega Thing
Hi Peter,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you were happy with the outcome of Mega Thing rectifying the issue with the missing item.
At Mega, we take pride in providing our customers with the best possible service and we are glad to hear that we were able to meet your expectations. We hope you enjoy your purchase and look forward to serving you again in the future.
Thank you for choosing Mega!
Kind regards,
Ally
Great packaging!
It's always a great service - I was concerned about the time it took to arrive but the online chat team were great at helping out! It did just take a little longer than anticipated for the small order. Will still return!
February 22, 2023
Reply from Mega Thing
Dear Chelsea,
Thank you for taking the time to leave us a review. We are glad to hear that you found our service to be great and that our online chat team was helpful in addressing your concerns about the delivery time.
We apologise for any inconvenience caused by the longer-than-anticipated delivery time for your small order. We are constantly working to improve our delivery process and appreciate your patience and understanding.
We are delighted to hear that you still plan to return to Mega for your future needs. We value your loyalty and look forward to serving you again soon.
Thank you for choosing Mega!
Best regards,
Ally
You had what I needed at a great price
You had what I needed at a great price. Ordering was easy and items were delivered very quickly.
March 1, 2023
Reply from Mega Thing
Hi Julianna,
Thank The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again! Have a nice day! :)
Kind Regards, Princes
Excellent washi tape storage containers.
My washi tape storage containers arrived promptly, in excellent condition, AND with a lovely little treat inside! The quality of the containers is top-notch. They will last for years, while looking sleek and professional.
February 13, 2023
Reply from Mega Thing
Hi Michelle,
Thank you for the 5-star rating. The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We look forward to fulfilling your orders again.
Have a lovely day! :)
Kind Regards, Princes
Your items are great and at a great…
Your items are great and at a great price, will shop with you again.
January 31, 2023
Reply from Mega Thing
Hi J,
We are glad that you appreciate the products and pricing. We look forward to seeing you again soon. Thank you for taking the time to leave a review :)
Kind regards, Ally
Reply from Mega Thing
Hi Sharon,
Thank you for the wonderful review and for taking the time to share your feedback with our community. We love hearing from our customers – especially when our products and service are able to make a positive difference to them! Have a great day! Stay safe :)
Kind Regards, Princes
Items all as described
Items all as described, decent quality and arrived in good time.
January 2, 2023
Reply from Mega Thing
Hi Racheal,
Thank you for your review. We will share this with our team to let them know how we are doing. We look forward to fulfilling your orders again! :)
Warm Regards, Ally
Good book quick delivery
January 5, 2023
Reply from Mega Thing
Hi Charlotte,
Thank you for taking the time to leave this review, the team is thrilled to hear your order was sent promptly! We look forward to fulfilling your orders again! :)
Kind Regards, Ally
Reply from Mega Thing
Hi Miss Anna,
Thank you for the 5-star rating. The team truly values customer feedback, our priority is customer service and we are ecstatic that we met that mark! Have a lovely day! :)
Kind Regards, Princes
Easy ordering
Easy ordering, quick turn around in processing to receiving the order and bonus packet of lollies :)
December 31, 2022
Reply from Mega Thing
Hi Terise,
Thank you for the 5-star rating. The team truly values customer feedback, and excited to hear that you appreciate our website shopping experience, check us out again soon to see what’s new! We’re always improving and updating our website. Have a great day and keep safe! :)
Kind Regards, Princes
waterman pen
Ordered a waterman pen early December intended for a Christmas present
Was advised close to Christmas that it was delayed and would not be delivered until mid January
- please don’t advertise what u don’t have as being available
Disappointed with delayed delivery
BTW - when finally received the Product is lovely
January 14, 2023
Reply from Mega Thing
Good Morning Tamara,
Thank you for your honest review, and we sincerely apologise for not being able to fulfil your order before Christmas.
I notice that our Purchasing Officer made contact with you on 09.12.2023 to advise you your order was only due to be available approximately Early January. Regrettably this was out of of our control. However, as we are a small Australian owned company, we would love for you to give us another another chance. Please feel free to contact our friendly customer service team on 07 55243888, or request a quote through our website, for any future orders. We will be able to provide you the most up to date ETA's on any products required.
Thanks again for taking the opportunity to review Mega Thing!!
Dustin
Storage solution.
I needed magazine boxes to store my collection of science magazines. Mega Thing had exactly what I needed at a fair price.
January 31, 2023
Reply from Mega Thing
Hi David,
Thank you for the 5-star rating. The team truly values customer feedback, our priority is customer service and we are ecstatic that we met that mark! Have a nice day! :)
Kind Regards, Princes
good products and service
the products I was unable to source locally at Officeworks were available easily from Mega Thing.
January 18, 2023
Reply from Mega Thing
Hi J,
Thank you for the review, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :)
Kind regards, Ally
Reply from Mega Thing
Hi Bri,
Thank you for taking the time to leave this review, the team is thrilled to hear your order was sent promptly! We look forward to fulfilling your orders again! :)
Kind Regards, Ally
Super fast delivery and always in…
Super fast delivery and always in perfect condition. Thank you
January 8, 2023
Reply from Mega Thing
Hi Trudy,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our fast delivery, check us out again soon to see what’s new! We’re always improving and updating our website. Have a Nice day and keep safe! :)
Kind Regards, Princes
Always a pleasure!
Always a pleasure to order from this site…and I love receiving the sweet treats!
December 4, 2022
Reply from Mega Thing
Hi Tanya,
Thanks so much for sharing your experience with us. We will share this with our talent team to let them know to keep up the amazing work - we appreciate your review!
Kind Regards, Chan
Excellent customer service
December 6, 2022
Reply from Mega Thing
Hi Scossie,
Thank you for the 5-star rating. The team truly values customer feedback, our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards, Chan
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