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Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

"I completed a one-day test and tag…

"I completed a one-day test and tag training course and would highly recommend it. The trainer made the content very easy to understand, and the delivery was fantastic."

April 28, 2026
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Reply from Test & Tag Training

Hi Parth,

Thank you for the feedback and recommendation, we appreciate your support and are pleased you had a positive training experience. Remember, you also have lifetime technical support from our team whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

The training was great

The training was great, however some sections fels a little rushed, overall very helpful

May 6, 2026
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Reply from Test & Tag Training

Hi Nick,

Thank you for your feedback, we appreciate you taking the time to share your experience with us. We’ll certainly take your comments on board as we continue improving the training experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Instructor was well experienced and…

Instructor was well experienced and provided information and training in a thorough manner covering all aspects required.

April 20, 2026
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Reply from Test & Tag Training

Hi David,

Thank you for your feedback, we appreciate your support and are pleased you had a positive training experience. Remember, you also have lifetime technical support from our team whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The instructor was helpful and…

The instructor was helpful and knowledgeable.

April 21, 2026
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Reply from Test & Tag Training

Hi David,

Thank you for your kind feedback — we appreciate your support and are pleased you had a positive experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Excellent quality training

Both the online and face to face training was excellent. Online material was comprehensive, and the assessment matched the learning materials well.
The trainer was clearly a subject matter expert who was able to convey his knowledge and experience to the class.

April 15, 2026
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Reply from Test & Tag Training

Hi Isaac,

Thank you for your thoughtful feedback. We really appreciate your support and are pleased you had such a positive training experience. Remember, our lifetime technical support is always available whenever you need help!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Plug Replacement Course

Nathan is a very organised knowledgeable instructor who shows a lot of patience towards his students.
I fully recommended doing this course as I'm sure this will be beneficial when I am asked for completing plug replacements on site.

April 24, 2026
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Reply from Test & Tag Training

Hi Laurie,

Thank you for your feedback, we’ll be sure to pass your kind words on to Nathan. We’re glad you found the training valuable, and remember you also have lifetime technical support from our team whenever you need assistance.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great facility and knowledge

Great facility and knowledge

April 15, 2026
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Reply from Test & Tag Training

Hi Mahen,

Thank you for your kind words, we appreciate your support and are pleased you had a great experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Fantastic teacher easy to learn

Fantastic teacher easy to learn

April 15, 2026
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Reply from Test & Tag Training

Hi Antonio,

Thank you for your feedback - we appreciate your support and are glad you had a positive experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great Trainer

Instructor was thorough andinclusive for all members of the class. Made the learning procedure seemingly effortless.

April 14, 2026
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Reply from Test & Tag Training

Hi Brick,

Thank you for your kind words. We appreciate your support and are pleased you had a great learning experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Online Tag and Test training

Molly, the Trainer, was very professional and easy to understand. Course followed a logical process and is highly recommended.

April 13, 2026
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Reply from Test & Tag Training

Hi there,

Thank you for your feedback - we’ll be sure to pass your kind words on to Molly. We’re glad you had a positive experience, and remember you also have lifetime technical support from our team whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very easy process

Very easy process. George is a great trainer/assessor - it was a pleasure to meet him

April 8, 2026
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Reply from Test & Tag Training

Hi Amy,

Thank you for your kind feedback. We appreciate your support. We’ll be sure to pass your kind words on to George!

All the best,
Den - Test and Tag Training Team

Rated 2 out of 5 stars

This course was very disappointing ,the…

This course was very disappointing ,the fact that there was no live testing was not what I was looking for ,The cost was way above the value of the course

March 26, 2026
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Reply from Test & Tag Training

Hi Leonard,

We appreciate the feedback, and I get where you’re coming from.

3-phase is a bit of a different compared to standard test and tag. Because of the equipment and safety side of things, it’s not something that can be easily (or safely) done as live testing in a classroom.

That said, we take your point around expectations. If you’re coming in thinking it’ll be hands-on 3-phase testing, that’s probably something we need to make clearer upfront.

Thanks again for your feedback - it’s genuinely useful as we're always looking at how the course is delivered and what can be improved.

Regards,

Josh - Test & Tag Training

Rated 5 out of 5 stars

Clear and concise information

Clear and concise information, steady flow to ensure you understood what was said. Tutor happy to take questions at any time and repeat information as required

April 2, 2026
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Reply from Test & Tag Training

Hi David,

Thank you for your kind words - we appreciate you taking the time to share your experience with us. Remember, you also have lifetime technical support from our team whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Proper safety in all areas.

Really great experience all round

March 31, 2026
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Reply from Test & Tag Training

Hi Jeff,

Thank you for your feedback. We appreciate your support and are glad you had a positive experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
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Reply from Test & Tag Training

Hi Sharlene,

Thank you for your feedback. We really appreciate your support and you taking the time to leave a review.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Thank you Molly

March 23, 2026
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Reply from Test & Tag Training

Hi Ruki,

Thank you for your feedback. We’ll make sure Molly receives your appreciation.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great Instructor and Good Knowledge

Sally made the course very interesting and allow me to gain further knowledge of the testing and tagging process.

March 23, 2026
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Reply from Test & Tag Training

Hi Oswald,

Thank you for your kind words. We’ll be sure to pass your feedback on to Sally. We’re glad you found the training engaging, and remember you also have lifetime technical support whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Everything was really easy

Everything was really easy, I signed up last minute and didn't do the online part first, but I did it the next day and even though that part was long, it was still easy and the certificate came super-fast, absolutely recommend this training!

March 22, 2026
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Reply from Test & Tag Training

Hi Jono,

Thank you for your feedback. We appreciate your support and are glad you had a smooth experience throughout. Remember, you also have lifetime technical support from our team whenever you need it!

All the best,
Den - Test and Tag Training Team

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