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Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Theory and hand on experience

Theory and hand on experience

December 9, 2025
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Reply from Test & Tag Training

Hi there,

Thanks for your review. We’re pleased to hear the balance between theory and hands-on experience worked well for you, helping everything come together clearly!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great

Great training

December 4, 2025
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Reply from Test & Tag Training

Hi Scott,

Thanks for your feedback. We’re glad you enjoyed the training and appreciate you taking the time to share your experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Mark our trainer was awesome

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atmosphere. He balanced the theory and practical part very well, it was easy to understand. Everyone got a tester so we could do the testing individually, to learn how the whole process works. The lunch was included in the price of the training, the sandwiches were delicious. With a fully equipped kitchen, and a variety of milk in the fridge, you could have as many tea or coffee as you wished. The small sample bag as a “goodbye” gift showed a management with good vision.

December 4, 2025
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Reply from Test & Tag Training

Hi Imre,

Thank you for a detailed and thoughtful review. We’re sure Mark will be delighted to hear how much you valued his approach, preparation, and balance between theory and practical work. It’s great to know the environment, equipment, and overall setup helped make the day comfortable and engaging. And remember, you’ve got lifetime technical support from us if you ever need help!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great course, instructor was great

Small group and instructor made it flow easy, thanks

December 2, 2025
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Reply from Test & Tag Training

Hi Dean,

Thank you for your feedback. We're glad to hear the small group setting and instructor made the course flow smoothly for you. We appreciate you taking the time to share your experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Friendly and professional

Friendly, knowledgeable and professional staff who went above and beyond, set in a comfortable environment with lunch provided.

November 5, 2025
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Reply from Test & Tag Training

Hi Darren,

Thanks for your kind words. We're thrilled to hear our staff were friendly, knowledgeable, and professional, and that the environment made you feel comfortable. We appreciate you taking the time to share your experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Doug is great

Doug is great. Very experienced and knowledgeable!
Sally was very patient as i come from non- electrical background many things were new to me but both of them very empathetic and supportive.
I feel confident to start testing and tagging soon!

November 27, 2025
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Reply from Test & Tag Training

Hi Thomas,

Thank you for the feedback. We’re so pleased to hear that Doug’s experience and knowledge, along with Sally’s patience and support, made the training such a positive experience for you. It’s completely normal to come from a non-electrical background, and our team is always here to guide you through at a comfortable pace. We’re thrilled to hear you’re feeling confident to start testing and tagging soon — that’s exactly the outcome we hope for!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great training Geoff went out of his…

Great training Geoff went out of his way to assist us. Going over a few things until we’re 100%

November 27, 2025
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Reply from Test & Tag Training

Hi there,

Thank you for your feedback. We’re delighted to hear you enjoyed the training and that Geoff took the extra time to make sure everything was clear and you felt 100% confident. Your experience is exactly what we aim for, and we truly appreciate you sharing it!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great trainer

Instructions were very detailed and explained extremely well, if you didn’t understand, the instructor would explain things in a different manner

November 24, 2025
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Reply from Test & Tag Training

Hi Craig,

Thank you for your review. We’re really glad to hear that you found the trainer’s instructions detailed and easy to follow. It’s wonderful knowing they took the time to explain things in different ways to make sure everything clicked. We appreciate you sharing your experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The trainers were fantastic

The trainers were fantastic, very educated, to the point, and strict, but with humour

November 26, 2025
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Reply from Test & Tag Training

Hi John,

Thank you for your feedback. We’re delighted to hear that you found the trainers fantastic — knowledgeable, clear, and structured, while still keeping the atmosphere light with a bit of humour. It’s great to know their balance of professionalism and personality made the experience enjoyable for you. We appreciate you taking the time to share your thoughts!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Booking in and training fantastic but…

Booking in and training fantastic but had to chase them to get certificate

November 26, 2025
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Reply from Test & Tag Training

Hi Greg,

Thank you for your feedback. We’re glad to hear that the booking process and the training itself were fantastic. We’re sorry, however, that you had to follow up to receive your certificate — that’s not the experience we aim to provide. We appreciate you bringing it to our attention, and we’ll review our processes to ensure certificates are sent out more promptly in the future. Thanks again for training with us.

All the best,
Den - Test and Tag Training Team

Rated 2 out of 5 stars

not wonderful

I felt that the practical session wasn't particularly beneficial; many of the questions were vague, and I noticed some inconsistencies in your content that didn't quite add up. After completing the theory portion, I didn't receive any email, so I called to inquire about it. I ended up speaking with Neal Ripper, but the call dropped several times, which was frustrating for both of us. When I discussed troubleshooting the issue with Neal, he spoke to me in an unprofessional way and seemed to want to argue, accusing me of thinking he was foolish. As a 46-year-old man, I really don't have the time or patience for this kind of behavior. However, I had Molly for my practical test, and she was fantastic; her patience and guidance were exceptional, which is why I rated you with 2 stars.

December 4, 2025
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Reply from Test & Tag Training

Hi David,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that parts of the process didn’t meet your expectations and that you ran into communication issues along the way. Your comments about the practical session and the interaction during troubleshooting are important to us, and we’ll be reviewing them carefully to make sure we can improve.

We’re really glad to hear that Molly was able to support you so well, and we’ll be sure to pass your kind words on to her.

We’d appreciate the opportunity to speak with you directly so we can better understand what happened and make things right. Please expect a follow-up call from us soon.

Kind regards,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Everything seemed so well planned and…

Everything seemed so well planned and the instructors knowledgeable, helpful and friendly. The Venus was well thought out with all the equipment required to complete the course. Well done.

December 3, 2025
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Reply from Test & Tag Training

Hi Raymond,

Thank you for the feedback. We're glad to hear everything felt well-organised and that our instructors were knowledgeable, helpful, and friendly throughout your training. It’s great to know the venue and equipment setup contributed to a smooth experience. Well done on completing the course, and thanks again for choosing us!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

i think it was great to do course to…

i think it was great to do course to understand the testing level .the training staff were fantastic

November 25, 2025
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Reply from Test & Tag Training

Hi Neil,

Thank you for your feedback. We're glad to hear you found the course helpful in understanding the testing level, and that our training staff made the experience fantastic. We're also here for you long after the course — remember, you have lifetime technical support whenever you need it!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

The lovely gentleman I spoke with when…

The lovely gentleman I spoke with when I booked via computer and it was wrong fixed it in a matter of seconds.

November 17, 2025
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Reply from Test & Tag Training

Hi Lisa,

Thank you for your feedback. We're pleased to hear our team was able to fix your booking issue quickly and make the process easy for you. If you ever need assistance again, we're only a call or email away!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

good training ground I am happy with…

good training ground I am happy with that all trainer is nice he explains everything to me.

November 17, 2025
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Reply from Test & Tag Training

Hi Yangjin,

Thank you for your kind review. We're glad to hear you were happy with the training and that our trainer took the time to explain everything clearly. We're always here to support you—even after the course—with lifetime technical support whenever you need it!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Easy to understand

Well thought out and put together lesson!

November 13, 2025
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Reply from Test & Tag Training

Hi Saviriano,

Thanks for your feedback! We’re glad to hear the lesson was well thought out and easy to understand. We appreciate you taking the time to share your experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very good

Very good. The teacher was great. And it's been really good. Thanks

November 13, 2025
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Reply from Test & Tag Training

Hi Stephen,

Thanks for your feedback! We’re glad to hear you had a really good experience and that the trainer made a positive impact. We appreciate you taking the time to share your thoughts.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Excellent Experience

All instructors were helpful, informative and very friendly.

November 6, 2025
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Reply from Test & Tag Training

Hi Charlie,

Thanks for your feedback. We're really glad to hear you had an excellent experience and that all of our instructors were helpful, informative, and friendly. We'll be sure to pass your kind words on to the team!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Well presented and instructor was very…

Well presented and instructor was very knowledgeable.

November 5, 2025
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Reply from Test & Tag Training

Hi Craig,

Thanks for your feedback. We’re glad to hear you found the course well presented and that the instructor’s knowledge made a difference. We’ll be sure to pass your kind words on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great instructor.

November 4, 2025
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Reply from Test & Tag Training

Hi George,

Thanks for your feedback. We’re glad to hear you had a great experience with your instructor — we’ll be sure to pass your kind words on!

All the best,
Den - Test and Tag Training Team

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