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Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars
Test & Tag Training logo

Reply from Test & Tag Training

Hi Guy,

Thanks for your message, and totally understand you’re keen to receive your certificate!

We've had a look into your file, and you’re all good to go - we’re just waiting on your enrolment form to be completed before we can issue your certificate. It’s a required step for all nationally recognised training, so once that’s in, we’ll process everything straight away.

It seems that Jess sent through a reminder earlier today with the link you need to fill out, but if you need us to resend it or help you finish it off, just let us know - we’re happy to help.

Looking forward to getting this sorted for you!

Kind regards,

Josh - Test & Tag Training Team

Rated 5 out of 5 stars

Clear and concise training

Clear and concise training

October 29, 2025
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Reply from Test & Tag Training

Hi Wayne,

Thanks for the great feedback! We’re really pleased to hear you found the training clear and easy to follow — that’s exactly what we aim for. And don’t forget, you’ve got lifetime support from us if you ever need a hand down the track.

All the best,
Den - Test and Tag Training Team

Rated 3 out of 5 stars

Disappointed

1) The online paperwork was overally focused on WH&S including special education areas of 'Working at Heights' & ' Confined Spaces' - needs review.

2) The 'Hands-On' training was far too random. The course outcomes would be enhanced by having all groups working on the same equipment at the same time, rather than working on different equipment.

3) Off topic comments:
a) Any comments about Homelessness being caused by drug and alcohol addiction needs to be removed immediately.
b) While it's great that the Trainer is an enthusiast Kelpie Rescuer (and I happen to like working with Kelpies); there are many who believe that it's cruel and socially unacceptable to re-home any working dogs into city areas where they can't work and live virtually unrestrained - they belong exclusively in regional areas (until they retire).

PJC. Trainer & Assessor (TAE40110)

October 22, 2025
Rated 5 out of 5 stars

Training Day

Knowkedgable training. The hands on in classroom with trainer is excellent.
Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the time to review the activity and explain the learning and outcomes.

October 29, 2025
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Reply from Test & Tag Training

Hi Robert,

Thank you for your thoughtful feedback. It’s wonderful to hear you found the hands-on classroom training valuable and that our trainer took the time to ensure everyone felt comfortable and understood each step. We’re glad the day was both engaging and informative — and remember, you’ve got lifetime support from us!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Had no problem with the instructor

Had no problem with the instructor, he was patient. I was not listening enough. A lot of gear to go through.

October 9, 2025
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Reply from Test & Tag Training

Hi Anthony,

It's great to hear our instructor was patient and supportive throughout the session. There’s certainly a lot to cover in the training, but don’t worry — you’ve got lifetime support from our team if you ever need help!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Training was great.

Training was great. Only thing that could have helped me do better was having more background knowledge of test and tag.

October 23, 2025
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Reply from Test & Tag Training

Hi Selim,

We’re glad to hear you enjoyed the training. It’s completely normal to feel that way starting out, and the good news is you’ve got lifetime support from our team if you ever need guidance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The instructor was an experienced…

The instructor was an experienced electrician that knew exactly what he was talking about and is great at teaching.

October 7, 2025
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Reply from Test & Tag Training

Hi Graeme,

We’re pleased to hear that you had a great experience! It’s fantastic that our instructor’s industry experience and teaching style made the training clear and engaging — we’ll be sure to pass along your kind feedback.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The teacher made it fun and interesting…

The teacher made it fun and interesting and was very helpful and explained it all in layman’s terms

October 14, 2025
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Reply from Test & Tag Training

Hi Ben,

We’re so glad to hear you enjoyed the course! It’s great that your trainer made the learning experience fun, engaging, and easy to understand — that’s exactly what we aim for in every class.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Easy to follow learning

Easy to follow learning. Staff helpful and friendly

October 15, 2025
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Reply from Test & Tag Training

Hi Anna,

We’re happy to hear you found the learning easy to follow and our staff friendly and helpful! Making training simple and enjoyable is always our goal — thank you for sharing your experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very detailed course.

Very detailed course.
I guarantee you will learn/ gain from this course

October 2, 2025
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Reply from Test & Tag Training

Hi Jimmy,

We’re so glad to hear you found the course detailed and valuable. It’s great to know you gained useful knowledge and skills — thank you for your wonderful feedback!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very Very good

Very Very good

October 1, 2025
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Reply from Test & Tag Training

Hi Philip,

Thank you for your feedback! We’re happy to know you had such a positive experience with the training.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

I recently completed the Test and Tag…

I recently completed the Test and Tag course and was thoroughly impressed with the quality and depth of the training. The content was detailed, well-structured, and covered all essential aspects of the subject. What stood out most was the trainer’s extensive knowledge—not only of the technical requirements but also of current government expectations and industry standards. Their ability to explain complex concepts clearly and relate them to real-world applications made the learning experience both engaging and practical.
Thank you for delivering such a valuable and informative course. I feel confident and well-prepared moving forward.

October 1, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi there,

We truly appreciate your detailed feedback. It’s fantastic to hear that you found the course comprehensive and the trainer’s expertise valuable. We’re glad the real-world examples helped make the learning practical and engaging. Thanks for choosing us — and remember, you also have lifetime support if you ever need assistance down the track!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The training was very good and it…

The training was very good and it really gave me knowledge and additional skills that I can use in my job.

September 30, 2025
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Reply from Test & Tag Training

Hi John,

Thank you for your feedback! We’re really glad to hear that you found the training valuable and that it helped you gain new knowledge and skills you can apply in your job.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Fantastic knowledgeable teacher

Fantastic knowledgeable teacher , lots of information to take in and he made it easier to take in

September 29, 2025
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Reply from Test & Tag Training

Hi Daryl,

Thank you for your kind words. We’re so pleased to hear you found the course informative and that our trainer made the learning process easier to take in. We’ll be sure to pass your wonderful feedback on to the instructor — they’ll be thrilled to know their efforts made a difference!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
Test & Tag Training logo

Reply from Test & Tag Training

Hi Suzanne,

Thank you for your feedback. We’re so glad to hear our staff made your experience friendly and easy — that’s exactly what we strive for every time!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Honest review

Easy to access course material online and all information that I need to lean in one place. This training is help me to improve my skill to do test and tags.

September 26, 2025
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Reply from Test & Tag Training

Hi Lin,

Thank you for your honest review. We’re so glad to hear you found the online course materials easy to access and helpful in improving your test and tag skills. We truly appreciate your feedback — and remember, you have lifetime support with us, so if you ever need guidance or assistance in the future, we’re always here to help!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Excellent Course - Highly recommended

Excellent Course - Highly recommended.
Course covers all the essential modules and information for the test and tagging qualification.

Special mention for Instructor Peter Bee for the extra support he provided during the practical assessment. Appreciate his accommodation and patience.

August 27, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Vincent,

We’re so pleased to hear you enjoyed the course and found it comprehensive and valuable. It’s great that you felt well supported throughout, and we’re sure our instructor Peter will be delighted with your kind words about his patience and guidance.
Thank you for the wonderful recommendation — and remember, you have our lifetime support, so don’t hesitate to reach out anytime you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 3 out of 5 stars

More Practical Hands on

online was ok. WHS online trg content was repeated for the 10th time and slow and I couldn't scroll through as I would have liked so it took 4 hrs. instead of 2.
It would be good to put whole theory content online and do a refresher face to face to ensure we had the correct knowledge.
Did not want to learn about another student's past life history in the classroom session and all the questions she thought was wrong.
Felt she sidetracked & put the trainer off her normal schedule of training making her omit or not highlight some needed content.
Would have liked to have been coached better through the hands on practical and shown how to use the equipment I had brought along & was going to be using.
Maybe put a question to ask what T & T model Equipment our company will be using so you could give pertinent info to use with this equipment.
I felt the trainer was unable to use the model PAT that I had brought in.

September 24, 2025
Rated 1 out of 5 stars

Training only available for over 18s…

Training only available for over 18s without explanation and no heads up prior to booking and paying…

September 22, 2025
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Reply from Test & Tag Training

Hi Erin,

Thanks for your feedback, and I’m sorry to hear about the confusion regarding the age requirement.

Our training is nationally accredited and as part of compliance, it is restricted to participants aged 18 and over. This requirement is outlined during the booking process, but it sounds like it may not have been clearly seen in your case - and for that, we do apologise.

We’ll take this on board and review how we can make that information even clearer upfront to avoid future confusion. If you have any further questions or need help with next steps, feel free to get in touch—our team’s always happy to help.

Thanks again Erin.

Kind regards,

Josh - Test & Tag Training

Rated 5 out of 5 stars

Great course everyone should do it

Instructor Peter was great very knowledgeable in the training he was giving very clear with instructions and if you weren't Shaw on something he would explain it to you one on one until you understood it
Thanks Peter well done

September 19, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi there,

We appreciate your feedback. It’s great to hear you enjoyed the course and that Peter’s knowledge and clear instructions made such a strong impact. And remember, with our lifetime support you’ll always have help if anything comes up!

All the best,
Den - Test and Tag Training Team

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