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Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

professional service

I am a student of Test & Tag.
I have been provided the profession support and training by one of the Great support Mark Juric.
Mark is being a great instructor and profession; His experience is very helpful and easy to understand for a student with no electrical background.

Vivian C Wong

September 19, 2025
Unprompted review
Test & Tag Training logo

Reply from Test & Tag Training

Hi Vivian,

We appreciate your feedback. It’s great to hear Mark’s experience and teaching style made the course clear and easy to follow, especially coming in with no electrical background. And with our lifetime support, you’ll always have help whenever you need guidance in the future!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great experience.…

The way everything is laid out for the online training.
The staff were helpful from start to finish.
The trainer Geoff was so helpful he explained everything in detail.

September 26, 2025
Unprompted review
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Reply from Test & Tag Training

Hi John,

We appreciate your feedback. It’s great to hear the online training was well structured, the staff were helpful throughout, and that Geoff’s clear explanations made such a difference. And with our lifetime support, you’ll always have backup if any questions come up later on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Test and tag course

The course was very delivered professionally with the teacher being very knowlegable and personable. No question was rejected.

September 18, 2025
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Reply from Test & Tag Training

Hi Donato,

We appreciate your feedback. It’s great to hear the course was delivered professionally and that the trainer’s knowledge and approachable style made it easy to ask questions. And with our lifetime support, you’ll always have help on hand if anything comes up later!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Resourceful and fun course

The Test and Tag course itself was amazing, especially the instructor Isaac Ayodeji was very resourceful and knowledgeable. He knew how to hold the interest of the audience and made the whole course fun and enjoyable.
Unfortunately, the lady in the reception at the Coopers Plains centre at that time was very rude. Her behavior was very upsetting. Apart from that, the overall experience in the course was delightful and engaging.

September 23, 2025
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Reply from Test & Tag Training

Hi Mohammad,

We appreciate your feedback. It’s great to hear you enjoyed the course and that Isaac made the training both engaging and informative – we’re sure he’ll be delighted with your comments. We sincerely apologise for your experience with the receptionist. She doesn’t work for us as we rent the space at Coopers Plains, but we’ll definitely follow this up as that kind of behaviour isn’t acceptable. Thanks for the useful feedback.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Experienced trainer

Its great mark is so helpful and experienced trainer

September 15, 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your feedback. It’s great to hear Mark’s experience and helpful approach made a difference on the day. And remember, with our lifetime support you’ll always have backup if questions come up later on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

AC/DC Rocks

I enjoyed the test and tag course very much. I learnt a lot of various useful info with online theory part of it and due to that had a little bit of knowledge for the practical so I was prepared for the use of electrical jargon. Practical was a bit hard for me to keep up with but I loved the experience and learning new things. The trainer was very descriptive, helpful and patient with all of the students. I would recommend this course.

September 18, 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your thoughtful feedback. It’s great to hear that the online theory gave you a good base for the practical, and that the trainer’s patience and clear explanations made the learning experience worthwhile. And if anything feels tricky once you’re out testing and tagging, our lifetime support is always there to guide you through!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

good trainer and content

September 9, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Shane,

Thanks for your review. It’s good to know you found both the trainer and the content up to the mark!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

course trainer made the course fun and enjoyable.

course trainer was very good and was able to pass on knowledge that was easy to understand, would highly recommend course to others looking to get into testing and tagging.

September 8, 2025
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Reply from Test & Tag Training

Hi there,

We appreciate your comments. It’s great to hear the trainer made the course both fun and easy to understand, and that you’d recommend it to others. And remember, our lifetime support is there to help if questions ever come up once you’re out testing and tagging!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The lecturer was easy to understand and…

The lecturer was easy to understand and helpful the equipment was the the model I would be using huge advantage. Thank you I also had fun.

August 27, 2025
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Reply from Test & Tag Training

Hi Philip,

Thanks for your feedback. It's great to hear the lecturer was clear and helpful, and that you had access to the same equipment you’ll be using – that makes a real difference. And remember, you’ve got lifetime support from our team if any questions come up down the track!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very well explained course

Very well explained course, especially to the teacher we had on the day very well constructed. The prac is awesome

August 26, 2025
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Reply from Test & Tag Training

Hi Tyson,

We appreciate your review. We’re glad you found the course well explained and that the practical side was so useful on the day. If you ever need help in the future, don’t forget our lifetime support is always there!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Easy booking and great knowledge of…

Easy booking and great knowledge of instructor

August 27, 2025
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Reply from Test & Tag Training

Hi Wayne,

Thanks for your comments. It's good to hear the booking process was simple and that the instructor’s knowledge came through.

All the best,
Den - Test and Tag Training Team

Rated 1 out of 5 stars

online platform menu not very user…

online platform menu not very user friendly and have asked questions regarding a question which i now worked out on my own but was given no assistance or help whatsoever. waiting to progress to online portion but not sure now if i need to do anything or how to book it

August 25, 2025
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Reply from Test & Tag Training

Hi Samantha,

Thank you for your feedback, and I’m really sorry to hear that the online course left you feeling stuck - I completely understand how frustrating that must have been.

I’ve reviewed your course activity and can see you were held up on a particularly tricky question. In situations like that, the quickest and most effective way to get support is to give our team a call- we’re always happy to talk things through and help students move forward. From what I can see, no calls or voicemails were received from your contact number during that time.

That said, I noticed you sent a couple of messages through the course platform, and unfortunately, they weren’t picked up as quickly as they should have been—and that’s on us. I’m genuinely sorry we didn’t get back to you in a timely manner. We've followed this up internally to ensure messages sent via the platform are monitored more closely moving forward.

If you're still unsure about what to do next or need help booking your practical session, please don’t hesitate to give us a call—we’ll get it sorted for you straight away. If anything else comes up, giving us a quick call is still the fastest and easiest way to get support -we’re always happy to help.

Regards,

Josh

Rated 5 out of 5 stars

I liked the way of teaching and…

I liked the way of teaching and training. The training was very helpful and good at all.

August 24, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Indralal,

Thanks for the kind words. It's great to hear you found the teaching style and training so helpful - that’s exactly the outcome we aim for!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
Test & Tag Training logo

Reply from Test & Tag Training

Hi John,

Really appreciate your feedback. We’ll make sure Peter hears your comments – he takes pride in making the training clear and practical.

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars
Test & Tag Training logo

Reply from Test & Tag Training

Hi Brandon,

Thanks for taking the time to share your thoughts. We’re glad to hear it was a good experience for you!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

It has been great so far learning about…

It has been great so far learning about this course has been very interesting for me. I cant wait to sit my course this coming Monday thank yous heaps.
Booking was very easy, the online course has been great waiting for the next part of it so I can finish them

August 20, 2025
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Reply from Test & Tag Training

Hi Rangimaria,

Thanks for sharing your experience. We're glad the booking was easy, the online learning was helpful, and that you enjoyed the course itself. And remember, even though you’ve finished, you’ve got lifetime support from our team whenever you need it.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The class session with Mark was very…

The class session with Mark was very good and easy to do, but I found the online safety OHS modules dragging on and frustrating. you come away annoyed and mad, which in turn retaining all that information does not happen.

August 19, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Noray,

Thanks for the feedback. We’re pleased to hear your session with Mark went well and that the class was easy to follow. We’ve taken on board your comments about the online safety modules and appreciate you raising it.

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Good.

The instructor Geoff, was first class. The online OHS section was a bit over the top for the type of work I'll be doing. Overall, very good.

August 18, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Philip,

We appreciate the feedback. It's great to hear Geoff made the training clear and enjoyable. And if you need a hand with testing later on, remember you’ve got lifetime support from us at no extra cost!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Terry

It was cleare &consisice and east to follow

August 18, 2025
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Reply from Test & Tag Training

Hi Terrance,

Thanks for your review. It's great to hear you found the training clear, concise and easy to follow – that’s exactly what we want to deliver.

All the best,
Den - Test and Tag Training Team

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