Banner for Test & Tag Training

Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 69% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to follow

Easy to follow, pre course material and theory straight forward. Good support and feedback

August 18, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi James,

We appreciate you taking the time to share your thoughts. It’s great you found the pre-course material easy to work through and that the support was helpful along the way. Don’t forget, you’ve also got lifetime support if you ever need it!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Booking system very easy and staff are…

Booking system very easy and staff are helpful

August 14, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Paul,

Thanks for the feedback. It's good to hear the booking process was smooth and that our team was helpful – we work hard to keep things straightforward!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very good and explaining everything…

Very good and explaining everything very well!!

August 15, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Charlotte,

Thanks for your review. It's really glad to hear everything was explained clearly – that’s always our goal in training.

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Great course

Great course, our trainer and the facilities were all excellent.
With so much information to learn, I think the course could be improved by running the face to face component over two days. Nevertheless I received a good result and am now competent. Thank you.

August 12, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi James,

Thanks for your review. We’re glad you enjoyed the course and facilities, and it’s good to know the trainer made it worthwhile. Our lifetime support is always available if questions pop up after training!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Tag & Testing for persons who have had a good experience in the Electrical and General workplace experience over a few good years.

The Face To Face Training Day was excellent. Mark Juric was concise, direct, and focused on what we needed to know to become accredited Test & Tag persons. The practical testing and written assessment was also spot on.

August 13, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Rob,

We really appreciate your detailed feedback. It's great to hear Mark delivered a clear and focused training day, and that both the practical and written assessments hit the mark. And if you ever need a refresher or run into a tricky situation while testing, remember you’ve got lifetime support from our team!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great prompt service

Great prompt service, Good training, Have put 3 Students through T&T Courses and have no complaints.

August 13, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi there,

Thanks for taking the time to leave a review. We’re pleased the training has worked well for the students. And just a reminder, our lifetime support is always there if questions come up down the track – free of charge and never expire!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great information super helpful and…

Great information super helpful and easy to follow instructions.

August 12, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Seeta,

Thanks for your feedback. It's great to hear you found the information super helpful and the instructions easy to follow!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Easy learning

Every thing was explained so well

August 12, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Andrew,

We appreciate your review. We’re glad everything was explained clearly and made easy to learn!

All the best,
Den - Test and Tag Training Team

Rated 1 out of 5 stars

Advanced Test & Tag…

I completed the Advanced Test & Tag course and was very disappointed. The training was vague and did not cover 3-phase testing in enough detail to build confidence. It needs to be hands on training. I never received the course book that was meant to be included, and their advertised “lifetime support” has been non-existent, my follow-up questions remain unanswered. I would not recommend this provider for advanced training.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

It was straight forward the trainer had…

It was straight forward the trainer had great experience too

August 1, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Noel,

We appreciate your feedback. It's great to hear the trainer’s experience made the session clear and easy to work through!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great service,

Great service, great instructors.

August 6, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi there,

We appreciate your feedback. It's great to hear you found the service and the instructors up to the mark. And if you ever need help down the track, you’ve got lifetime support from our team!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

It was easy to learn and the teacher…

It was easy to learn and the teacher helped me when I need it

August 7, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Brandon,

Thanks for your review. It’s great you found the learning easy and that the trainer gave you the help you needed along the way. That support doesn’t stop when the course ends – you’ve got it for life!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great course with knowledgeable instructor

The course was well set out with lots of good explanations and examples given. The instructor had many years of experience as an electrician and with test and Tag and was able to make things interesting with real life experience

August 5, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Will,

We appreciate your feedback. We’re glad the instructor’s real-life experience helped make the course engaging and easy to connect with. And remember, if anything ever comes up later, our lifetime support is only a call or email away!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

All the information Awesome course and after sales support

All the information , and especially the after course availability for support , makes my business so much easier knowing my knowledge is building continuously.

August 5, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Karl,

Thanks for your review. We’re really pleased you found the course valuable and that the ongoing support helps you in your business – that’s exactly why we offer lifetime help at no extra cost!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Would recommend to anyone interested

Mark was able to communicate technical concepts exceptionally well for non technical people and provided real life experience to tie back his training which was made the training sessions invaluable.

August 4, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi there,

Thanks for your detailed feedback. It’s great to hear Mark made the technical side simple and tied it back to real-world examples. And if you ever need a hand later on, our lifetime support is always there whenever you need it!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Just the learning aspect and greater…

Just the learning aspect and greater knowledge

August 1, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Wil,

Thanks for your comments. We’re glad you came away with more knowledge and confidence from the training!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Clear

Clear, concise examples and a fun experience.

July 29, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Chris,

We appreciate your review. It's great to hear the examples were clear, concise, and that you enjoyed the learning experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The face to face was incomparable

The face to face was incomparable. The pre-course requirement from the star indicated it would only be a two or so hour task. By the time I had completed it you will see from your records it was almost 13 hours. Not certain how the two or so hours estimate was arrived at.

August 6, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Allan,

Thanks for sharing your experience. We’re really pleased the face-to-face training delivered for you, and we’ve noted your comments on the pre-course requirement – that’s useful feedback for us to review.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Recommended

Knowledgable trainer - tick.
Enough face time with the full day course to thoroughly understand the content in the context of my workplace - tick.
Ability to test run a PAT that you can also purchase from them - tick.
Great after sales support - tick.

July 28, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Adrian,

We really appreciate your detailed review. It's great to hear the trainer’s knowledge, the hands-on time, and the PAT practice all worked well for you. And remember, our after-course support is always there if you need it – it’s lifetime and never runs out!

All the best,
Den - Test and Tag Training Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look